Nicole was so helpful and explained clearly to me and I feel better as I understand her explanation. She was courteous and patient, thank you Nicole!
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Leia as opiniões dos outros
Under no circumstances would I recommend Hedgehog. Having had an insurance policy with them for almost a year they suddenly requested more documents from me which I duly sent to them. The next thing... Ver mais
After many problems with online insurance companies who provided quotes to comparison sites but failed to follow up I found Hedgehog who seemed to want my business at a sensible price (I'm 81 with no... Ver mais
This was a good experience from the beginning. The insurance quote for my elderly car- and equally elderly driver- was fair and realistic. Any questions I had were answered almost immediately by perso... Ver mais
Informações sobre a empresa
Escrito pela empresa
We are an exclusively-online car insurance company. As a modern provider of car insurance, we use the very latest data to give you the most competitive price. We strive to make our website as convenient and easy to use as possible.
Informações de contacto
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
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Saved me £1800 ,and insurance was ready…
Saved me £1800 ,and insurance was ready in ten minutes.
I would highly recommend Hedgehog insurance!
Difficult questions resolved
My difficult questions flummoxed chatbot which passed me to a human who went several extra miles in order to help me. I could not rate them highly enough.
Great and very quick
Was the cheapest !!
Ellie the person i spoke to was very…
Ellie the person i spoke to was very helpful and friendly
In tears
In tears, checked policy update and quote for changing my vehicle due to being sold an unsafe car by a dealer
Said it would be £47 cheaper so arranged to purchase a new car
14 days later the quote jumps on the day I need to amend my policy to £280 charge
Left me in tears, feel so upset at how insurance companies can quote and then change this within days.
Absolutely gutted
Cancellation
George dealt with my cancelling for my late father-in-laws claim, he was very fast and effective and so understanding, what a wonderful gentleman, and great service provided
Everything is online even when you ask…
Everything is online even when you ask a question and then when answered by AI automated system you seem to go round and around in circles until you figure out yourself how to perform task. Its frustrating when the system does not tell you what information is required.
Prompt,no messing about
Very
Very. Good. Quote. I am. Very. Pleased. With. The. Way. I. Was. Dealt. With. Thank you
Fast and friendly service
George was very helpful in getting my inquiry dealt with quickly and in a friendly manner
O used the chat with customer service…
O used the chat with customer service to update my policy. Ellie was amazing so very helpful.
Prompt action in advising of matters…
Prompt action in advising of matters that effected the cost of your ins, i.e. not having NCD and providing costs to cover this.
Disappointed that the information you required on NCD was not asked for until a policy quoted was paid for. This should have been made clear within the documents when being filled out and no monies taken before clarification of the NCD, especially if it effected the overall cost as it did in my case.
Great company,direct payment direct…
Great company,direct payment direct insurance .no hassle
Great service - shame about the fees
Great service, easy to do online but a £30 fee on a £3.89 named driver change is absolutely disgusting, especially given the reviews on fees and charges by the FCA at the minute and the fact there is people struggling financially!!
Good Price
I was offered a good price, the questions I had to answer were easy to understand and answer a pretty strait forward procedure and way to pay.
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