As with every One Heimat order, the delivery was very quick and the quality excellent. Certainly the place to go if you are looking for a taste of Germany in the UK. Great variety of products. Canno... Ver mais
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Ordered for the first time. Little hick up with Address. Immediately solved. Lovely products. Arrived real fast and in perfect condition. Will definitely be ordering again . Excellent xxx
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Great that I can readily purchase products that are somewhat difficult to find otherwise. My only grouse would be the delivery by amazon - I was bombarded by messages from them and then when they del... Ver mais
A empresa respondeu
I can obtain some German foodstuffs from Lidl and Aldi, but many of the things I grew up with, like Teewurst, Bratheringe, Griebenschmaltz, proper Leberwurst, proper red cabbage, Knoedel, just aren't... Ver mais
Informações sobre a empresa
Escrito pela empresa
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Informações de contacto
14 Betony Rise, RG42 5AF, Bracknell, Reino Unido
- 020 8125 4679
- mail@heimat.one
- heimat.one
4,7
Excelente
386 opiniões
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So very pleased
So very pleased, to have found a company, who sells German food. I am German, but live in the Uk for so many many years. But I miss my German food so much. So I was so pleased to be able to buy now German food, n will carry on buying in future without any doubt.such a quick delivery is amazing. Everything I bought is outstanding. Such a fantastic service. Thank u.
A very happy customer indeed.
28 de agosto de 2023
Awesome service & love the selection of…
Awesome service & love the selection of German food.
27 de agosto de 2023
This was my first order and I am very…
This was my first order and I am very impressed with the speed and efficiency it was handled.
The website was well designed and I had no trouble placing my order which sometimes for an 80 year old like me can be a bit of a pain.
I can certainly highly recommend it and will definitely use it again.
I. Amlot
26 de agosto de 2023
Used Heimet for the second time
Used Heimet for the second time, this time absolutely superb service, delivery arrived following day and cheaper than any other online german food companies. Thank you
21 de agosto de 2023
Opinião espontânea
Couldn’t be better!
I could get everything I miss from home, at a fair price and with no waiting forever for my order. Danke!
7 de agosto de 2023
I ordered a bar of ritter sport coconut…
I ordered a bar of ritter sport coconut chocolate, what was light brown inside and didn't taste nice, so it went in the bin. That was the second time I ordered chocolate , that was damaged.
7 de agosto de 2023
Resposta da Pelifantti
Dear customer, kindly accept our sincere apologies. This should not have happened. Could you kindly send us an email (mail@heimat.one) so we can identify the order and issue a refund immediately.
Many thanks,
Heimat
Happy customer
Happy with the quality of goods and the speed of delivery. Will definitely use again
7 de agosto de 2023
I have not received my goods yet
I have not received my goods yet. The delivery company you are using are incompetent.
7 de agosto de 2023
Resposta da Pelifantti
Dear Customer, we are sorry to hear that you had a bad experience with one of the delivery companies. We would really like to learn more about what happened (to improve going forward) and - more importantly - assist you in resolving this issue.
No matter what happened exactly, we are positive to find a solution asap.
Kind regards,
The Heimat Team
Excellent customer service and so much…
Excellent customer service and so much choice this is my little bit of Germany
6 de agosto de 2023
Super quick delivery and products what…
Super quick delivery and products what we were looking for. Will order again soon. Postage very reasonable.
5 de agosto de 2023
Easy to order and select foods
Easy to order and select foods - swift and friendly delivery service
4 de agosto de 2023
Just received my first order absolutely…
Just received my first order absolutely first class quick delivery extremely well packed food was great would definitely shop again
10 de agosto de 2023
Opinião espontânea
Goods damaged by Evri so order…
Goods damaged by Evri so order refunded. Would have been good if you had just sent another dispatch rather than cancelled.
2 de agosto de 2023
Resposta da Pelifantti
Dear Customer, we would like apologize for the service you had to experience with Evri. While they are a cost-effective delivery company, some do indeed experience similar issues. We are working with them to get this improved going forward.
Regarding refunds: We do indeed rather refund an order - incl. shipping costs - straight away. That's so you can decide yourself if you would like to give it another try (and place a new order). At the same time, we do understand that some customers may not want to do it.
Excellent products sent very fast, but useless courier.
The courier walked straight past my large, clearly labelled, parcel box, and dumped my parcel on the doorstep in the pouring rain. Luckily a passing friend saw it and rang my bell. Fortunately the goods you had sent me so promptly were not damaged. They’re now in my freezer.
31 de julho de 2023
Proper traditional German food
I can obtain some German foodstuffs from Lidl and Aldi, but many of the things I grew up with, like Teewurst, Bratheringe, Griebenschmaltz, proper Leberwurst, proper red cabbage, Knoedel, just aren't available any more locally. So thank you! Christmas isn't Christmas without fried herrings on Christmas Eve!
18 de julho de 2023
Foods that are not available elsewhere…
Foods that are not available elsewhere in England
8 de julho de 2023
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