Hello Alpha gives a modern and approachable feel right from the start. The products are thoughtfully designed, and the service was smooth and efficient. It’s a brand that makes everyday use feel effo... Ver mais
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Leia as opiniões dos outros
I have been using Hello Alpha for several years now. It is a very easy process. Start a virtual visit, add your symptoms and some notes. Providers get back to you quickly and are very helpful. For ex... Ver mais
A empresa respondeu
You get to know your Nurse practitioner. Healthcare should be personal and some online services can feel one sided. Alpha was brought to my attention by Amazon and this is a real service that I can... Ver mais
A empresa respondeu
Thoroughly enjoy this service. The doctors and nurses listen, and work to help get you on the right medication. I've only used it for birth control, thus far, but have had an extremely easy and enjoy... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Your doctor’s office is now online. From visits to prescriptions, get treated from home.
Informações de contacto
Estados Unidos da América
- contact@helloalpha.com
- helloalpha.com
4,1
Bom
8 mil opiniões
Respondeu a 62% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Hello Alpha
Thanks so much for the review!! We are glad that the process was quick and easy! Thanks for choosing Alpha!
Resposta da Hello Alpha
Hey!
Thanks so much for the review! We are glad we continue to provide great care! Thanks for choosing Alpha!
Expensive Messaging Service . led Amazon an was told that they…
I called Amazon an was told that they did not offer this service for skincare and was referred to them. They have no phone support and it takes them about 24 hours to anwser any messages and I have not been seen by the provider only messaged 2 times. Would I recommend them no. Did my issue get resolved or a plan put together no. Don't waste your time because you will not receive the service that you pd. For however you will receive 64.99 a month til you cancel to message a provider supposably that doesn't do anything. If I could give a 0 stars I would. I can't even get my money back.
6 de dezembro de 2024
Resposta da Hello Alpha
Hi Rachel,
We are very sorry for the confusion. We have messaged you in your support thread on your account. Please see this message and we can try to fix any confusion.
Pretty good
All good. Wish I could get more than 30 day supply like before. The site is difficult for a senior to navigate. Would like to do every 90 days would my life easier
5 de dezembro de 2024
Resposta da Hello Alpha
Hey Jamie,
Sorry for the confusion. It looks like your provider did send you a 90 day supply. If you have any questions on your prescription please message into your provider in your portal. We would love to help!
Not a reliable company no phone number…
Not a reliable company no phone number listed, sent an email inquiry no response not giving them my money.
8 de dezembro de 2024
Opinião espontânea
Resposta da Hello Alpha
Hi Zeus,
We are sorry for the confusion. Our phone number is 415-766-2897. We try to respond to all email inquiries. Please check your email as we have responded to all emails. If you did send one in our portal you should have received a reply. Please let us know if we can help with anything else
The process to sign up again and get a…
The process to sign up again and get a response was fairly quick.. So far everything is going good.
2 de dezembro de 2024
Resposta da Hello Alpha
Hi Shanelle,
Thanks so much for leaving us a review! We are so glad that everything has gone smoothly so far! Thanks for choosing Alpha!
I thought the Rx meds would be much…
I thought the Rx meds would be much cheaper with Hello Alpha. Cheaper with my insurance. Hello Alpha isn't thr end choice for me
25 de novembro de 2024
Resposta da Hello Alpha
Hi,
We are very sorry about this. We strive to provide affordable care. Please message us in your support thread and we can see if we can help find a affordable option for you.
I don't feel like they are helping with…
I don't feel like they are helping with what I need. Idk..
22 de novembro de 2024
Resposta da Hello Alpha
Hi,
We are very sorry you feel this way. Please reach out to us in your support thread and we will be happy to help answer any questions and help to make sure you have a great experience!
A super efficient way to get the help…
A super efficient way to get the help you want! I have had great success with Alpha over the years. The communication has been simple and straightforward and the providers are always available and helpful.
20 de novembro de 2024
Resposta da Hello Alpha
Hey!
Thanks so much for leaving us a review! We are so glad that you have been with us over the years and that we continue to provide great care! Thanks for choosing Alpha!
I love the ease
I love the ease, communication, and speed of the Alpha app. I have seen great success in my health and weight.
25 de novembro de 2024
Resposta da Hello Alpha
Thanks so much for leaving us a review! We are so happy that you have had a great experience and had success in your health and weight loss journey! Thanks for choosing alpha!
Directions on how much medication to…
Directions on how much medication to draw up & pricing unclear, cost of medication higher compared to other companies, response time slow, the pharmacy they use is very rude
14 de novembro de 2024
Resposta da Hello Alpha
Hi Ashaki,
We are very sorry about your experience. We have messaged you in your patient portal. Please check your messages so we can make this right for you.
It was easy to have a prescriber…
It was easy to have a prescriber evaluate your photos and send in a prescription!
13 de novembro de 2024
Resposta da Hello Alpha
Hi,
Thanks so much for your review! We are glad you had a great experience!
Always the best care.
19 de novembro de 2024
Resposta da Hello Alpha
Hi Chelsea,
Thanks so much for your review! We are so happy our providers continue to provide the best care!
The health care provider was great
The health care provider was great. The service was easy and the medication was shipped right to me
9 de novembro de 2024
Resposta da Hello Alpha
Hi,
Thanks so much for the review! We are glad that you had a great experience! Thanks for choosing Alpha!
Convenient and still very in-depth
Convenient and still very in-depth. I love being able to message with the NP.
12 de novembro de 2024
Resposta da Hello Alpha
Hey Danielle,
Thank you so much for writing us a review! We are glad we are able to help! Thanks for choosing Alpha!
no response
9 de novembro de 2024
Resposta da Hello Alpha
Hi,
We are sorry about this. Please reach out to us in our support message thread so we can assist you. We aim to provide high quality patient care so we would like to make sure you are receiving a response.
Love alpha
Alpha medical is my primary doctor. I definitely recommend them. They're quick on responses and they're always there to answer questions.
Highly recommend them 😊
8 de novembro de 2024
Resposta da Hello Alpha
Hey Maria,
Thanks so much for taking the time to write us a review! We are so glad that you are our patient and that our providers are providing you great care! Thanks for the recommendation :)
Resposta da Hello Alpha
Hey Diane,
Thanks so much for writing a review for us! We are so glad we were able to help take care of your sinus infection!
Joining was easy
Joining was easy, and the provider response was faster than expected.
27 de outubro de 2024
Resposta da Hello Alpha
Hey Stacey,
Thanks for leaving us a review! We are glad that your experience we easy and fast!
I love using alpha for simple medical…
I love using alpha for simple medical problems. The response time is fantastic
1 de novembro de 2024
Resposta da Hello Alpha
Hey! Thanks so much for leaving us a review! We are glad that we are able to provide fast and accessible healthcare!
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