Hello Alpha gives a modern and approachable feel right from the start. The products are thoughtfully designed, and the service was smooth and efficient. It’s a brand that makes everyday use feel effo... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I have been using Hello Alpha for several years now. It is a very easy process. Start a virtual visit, add your symptoms and some notes. Providers get back to you quickly and are very helpful. For ex... Ver mais
A empresa respondeu
You get to know your Nurse practitioner. Healthcare should be personal and some online services can feel one sided. Alpha was brought to my attention by Amazon and this is a real service that I can... Ver mais
A empresa respondeu
Thoroughly enjoy this service. The doctors and nurses listen, and work to help get you on the right medication. I've only used it for birth control, thus far, but have had an extremely easy and enjoy... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Your doctor’s office is now online. From visits to prescriptions, get treated from home.
Informações de contacto
Estados Unidos da América
- contact@helloalpha.com
- helloalpha.com
Respondeu a 62% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Hello Alpha gives a modern and…
Hello Alpha gives a modern and approachable feel right from the start. The products are thoughtfully designed, and the service was smooth and efficient. It’s a brand that makes everyday use feel effortless and reliable.
Was easy and carefree...and meds were…
Was easy and carefree...and meds were delivered as stated, to my local pharmacy.
Caring and helpful.
Very easy to work with and I love the thorough health questions that were asked.
I currently can't get my meds refilled…
I currently can't get my meds refilled because there is no refill available at my pharmacy. I am so confused on what to do or how to fix this so I can get my meds. My pharmacy was no help as well. They were very annoyed with me and couldn't tell me what to do.
I had a great experience with my online…
I had a great experience with my online weight loss provider. The process was simple, convenient, and respectful. The provider took time to review my history, explain options clearly, and create a plan tailored to my goals. I appreciated the ongoing support and how easy it was to communicate with the office. Highly recommend for anyone looking for a structured and professional approach to weight management.

Resposta da Hello Alpha
Very responsive communication, would use again.
Very responsive communication. When your normal provider is unavailable, you're always given the option to wait for your normal provider or to access any available provider. This is a great option so that the patient can determine what can't wait.
The downside is, you cannot pay for the basic plan, even though you are within the maximum number of visits, if you have medication prescribed. In addition, if your insurance requires a prior auth, alpha will certainly help with that, but they do not go beyond that to fight a denial.

Resposta da Hello Alpha
great service
Thoroughly enjoy this service. The doctors and nurses listen, and work to help get you on the right medication. I've only used it for birth control, thus far, but have had an extremely easy and enjoyable experience each time.

Resposta da Hello Alpha
Fawn is very thorough and kind
Fawn is very thorough and kind. Great experience and she put my mind at ease with things I was worried about. Thank you!

Resposta da Hello Alpha
Fantastic Physicians
Fantastic physician follow-up and monthly monitoring to ensure the ongoing good health of the patient. Quick response to questions. Actually I couldn’t ask for a better service than Hello Alpha from Day 1.

Resposta da Hello Alpha
Everything and everyone has been great…
Everything and everyone has been great to work with. If I have a question they are very quick to answer the question.

Resposta da Hello Alpha
Hello Alpha is quick and works to perfection
I have been using Hello Alpha for several years now. It is a very easy process. Start a virtual visit, add your symptoms and some notes. Providers get back to you quickly and are very helpful. For example, I had a UTI. It was the weekend and my regular doctors office was closed. I have urine dipsticks at home. I added the results for my urine dipstick. Added that I usually get a yeast infection and require Diflucan with antibiotics. No worries. In a few hours they sent over an antibiotic and Diflucan for me for pick up at my local pharmacy.

Resposta da Hello Alpha
Hello Alpha is going downhill
I feel like Hello Alpha was so much better back then. Now the communication seems to have gotten worse. I am having a hard time getting a simple refill for my medication. It used to never be this hard. I was prescribed a 3 month supply of meds from here 3 months ago and I really like the medication. It has helped with my extremely heavy periods. Last week I submitted a return visit for $15 and asked for a refill. Dr Fawn Townsend is refusing to prescribe me the meds. It has been days of going back and forth with Dr Fawn Townsend. I told her the meds I want a refill for has helped so much and she dosen't care. She is doing anything to not prescribe me the meds. She is trying to get me to see an in person provider for a cervical cancer screening, pregnancy testing, blood work including a CBC, coagulation screening, thyroid screening, anemia testing, pelvic exam, transvaginal ultrasound, and possibly get an IUD. LOL this lady is ridiculous I am not about to have all of that done. Like this is a joke right? She wasted my time and I'm so mad. The whole point of me using Hello Alpha is so I won't need an in person provider. I'm not sure why this lady is making it so hard. Luckily I found the same medicine online without a prescription. It's more expensive but worth it. I am done with Hello Alpha for good. You guys lost a long time customer. They also said they will not give me a refund. Looks like I'm going to have to file a chargeback with my bank. Before you pay anything just know they won't give you your money back no matter what. Sadly after years of using Hello Alpha I have to find a different service. It shouldn't be this hard to get a simple refill. Back then I used to request refills from here and it would be so fast and easy. It is sad to see how bad this company has gotten.
Great experience
I love how easy Hello Alpha makes treatment consults. Awesome solution for a working parent trying to prioritize health and wellness. My provider Taryn is very supportive and knowledgeable!

Resposta da Hello Alpha
I love hello alpha
I love hello alpha, it is so much easier than telehealth or in person doctors' visits. I just fill out a questionnaire and get my birth control and anti-depressants delivered straight to my house.

Resposta da Hello Alpha
Hello Alpha offers a modern and…
Hello Alpha offers a modern and approachable way to handle personal health needs. The platform is easy to use, and the care feels discreet and well thought out. It’s a convenient option when you want support without unnecessary complications.
They charged me for a month of…
They charged me for a month of consultations, accepted my intake form (which they didn’t read properly), denied to treat me (for a reason that makes no sense) despite accepting my intake form, and then said I couldn’t get a refund for the month of consultations I paid for.

Resposta da Hello Alpha
Amazing customer service!
They always are considerate of my needs. Very quick responses.

Resposta da Hello Alpha
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







