I had a really good experience with Clear Health getting started on Accutane. The whole process was super easy; from getting a prescription to uploading photos and progress pics. It felt simple and... Ver mais
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Leia as opiniões dos outros
So grateful for this product. My son's journey has been extremely successful. His skin was so terrible before he started and now its perfectly clear, with just an occasional blemish. Its truly amazing... Ver mais
Was far easier than my first round of accutane and since they also got my dosing right, it will thankfully be my last. ☺️ Saved me so much time and energy not having to go into the office once a mont... Ver mais
Amazing way to manage the process while my daughter was in college. We had a great experience. Also learned so many tips to help avoid a dreaded purge phase.
Informações sobre a empresa
Escrito pela empresa
As acne sufferers ourselves, we think getting clear should be easier, affordable, and safer. We’re setting out to build an end-to-end model of care that incorporates seamless specialist evaluations, digital treatment management, prescriptions, skincare, and even mental health services when appropriate – all delivered in the comfort of your home.
Informações de contacto
Estados Unidos da América
- 833-685-4529
- support@helloclearhealth.com
- helloclearhealth.com
4,5
Excelente
141 opiniões
Respondeu a 81% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Easy, quick, great customer service
The doctors are quick to respond. I got my orders quick. The evaluation process is quick and easy and the doctors are ON top of everything making sure I’m taken care of.
17 de janeiro de 2026
Opinião espontânea
Super convenient
Absolutely the best & easiest way to do accutane. So convenient to do the monthly progress checks from home. Saves so much wasted time at the dermatology office. 10/10 recommend.
16 de janeiro de 2026
Opinião espontânea
As an accutane "veteran," I found this…
As an accutane "veteran," I found this a really convenient way to get the medication and care that I needed - without having to jump through hoops and spend hundreds at dermatology offices (believe me, I've done it). Even though this care is remote, they take your health very seriously, and make sure the whole experience is very safe for you. I'm about 9 months in and I love it, and I'm so grateful it exists. I haven't had to utilize the call feature since I'm pretty experienced and have been through this process before, so I can't speak to that, but the instructions in my account are very clear and hepful.
16 de janeiro de 2026
Opinião espontânea
Very straightforward
Very straightforward! Im always answered quickly if I have any questions. The entire process has been smooth and relatively easy.
16 de janeiro de 2026
Opinião espontânea
You can get the accutane prescription…
You can get the accutane prescription you are looking for but support when issues arise is limited. You get generic answers back.
16 de janeiro de 2026
Opinião espontânea
Resposta da Clear Health
Thank you for sharing your feedback.
Isotretinoin treatment involves strict safety requirements and regulatory steps, which can make the process feel complex at times. Our approach is to provide clear, standardized guidance so patients understand what’s required, what to expect next, and how issues are resolved without confusion.
While our responses may feel concise, they are designed to ensure accuracy, consistency, and patient safety throughout treatment. When additional clarification is needed, our support team is always available to help guide patients through the process.
We appreciate all feedback and continuously use it to improve how we communicate and support our patients.
— Taylor W.
Taylor@helloclearhealth.com
Very great customer service
Very great customer service throughout!!! Easy process.
8 de janeiro de 2026
Opinião espontânea
It was great for 7 months then they…
It was great for 7 months then they stopped sending my meds but continue to charge me.
24 de outubro de 2025
Opinião espontânea
Resposta da Clear Health
Thank you for taking the time to share your feedback. We’re glad to hear that you were able to successfully receive and continue treatment for several months, and we appreciate you acknowledging that portion of your experience.
We’d like to provide some general clarification for prospective patients. Some of our programs operate under subscription-based billing, which continues according to the terms reviewed and accepted at enrollment. These agreements also outline cancellation options after a defined treatment period, which in this case, you had met.
In situations where required follow-ups or responses are pending, our team makes multiple outreach attempts to help avoid interruptions and to resolve concerns proactively. We did attempt to connect on several occasions and would still be happy to review the account together.
We take feedback seriously and are always open to resolving issues directly. If you’d like to reconnect, our support team is available and ready to help.
We remain committed to providing consistent, high-quality care and clear communication to all patients considering treatment with us.
— Taylor W.
Taylor@helloclearhealth.com
Great customer support
Taylor from customer support has gone above and beyond to help me get my account back current after taking a break and got me started up again. Taylor took care of everything on his end in record time and even called my pharmacy when they gave me a hard time. Taylor solved my problems and followed up with his results by text which was outstanding. Highly recommend using clear health.
6 de janeiro de 2026
Opinião espontânea
Very Good
Very efficient and nice customer service. I am happy with the results.
2 de janeiro de 2026
Opinião espontânea
Easy and efficient telehealth - the way it should be
Care team always responded in a timely fashion and did their best to ensure I always got my Accutane rx on time!! Highly recommend.
30 de dezembro de 2025
Opinião espontânea
If you’re on the fence, choose yes!
Clear Health made it so easy to take the step towards changing my skin. My skin has been a huge insecurity of mine for years and thanks to Clear Health, I am on the road to being confident again. 10/10 recommend.
31 de outubro de 2025
Opinião espontânea
Great experience!
Great experience! I tried everything for my acne then found Clear Health. I appreciate how convenient the convenience and quality of care.
27 de dezembro de 2025
Very convenient and affordable
Very convenient and affordable. Would highly recommend!
23 de dezembro de 2025
Clear health saved my skin!
Honestly clear health has been very informative, attentive, and even helped and reassured .e when my package got lost through the mail. Their products are super effective and have saved my skin so so so much. I had terrible cysts for 4 years before coming to clear health, and they were a life saver!!! I thought i would never have good health skin. I thought id never be able to touch my skin again! Thank you clear health!
20 de dezembro de 2025
Poor Service
Treatment - 5/5
Convenience - 4/5
Service - 2/5
Accutane works, price is reasonable but you also have to pay a monthly "consolation fee" of $60 or more. $150/month at the start, $200/month once your dosage goes up.
The biggest issue I have is that the service is bad. I've been trying to schedule a call with my dermatologist but they just seem to forget to call me. Every single time they just ask me "what times works best" despite me telling them a hundred times that I'm free every day after so and so time. I'm almost out of this months prescription and they just don't care at all. I received a call by them a couple days ago much earlier than the time I said to call me at and no one even answered me on the other end.
16 de dezembro de 2025
Opinião espontânea
Resposta da Clear Health
Thank you for taking the time to share your experience. We truly appreciate your feedback and are glad to hear that the treatment itself has been effective for you.
We’d like to clarify a few points for both you and others considering our service. Accutane requires monthly follow-up evaluations in order to remain compliant with FDA regulations. The monthly evaluation fee reflects this required medical oversight and is comparable to what many in-person dermatology practices charge as a specialist visit or copay.
Regarding pricing, the higher monthly totals referenced include the optional choice to fill medication through our partner pharmacy. This is never mandatory. All patients are welcome to use a local pharmacy, along with insurance coverage or GoodRx, which can significantly reduce medication costs depending on individual circumstances.
We’re very sorry to hear about the frustration surrounding communication. That’s not the experience we aim to provide. In addition to phone calls, patients can always reach us via text or email, and they also have the ability to message their dermatologist and medical assistant directly to coordinate a time that works best. We’re actively working to improve scheduling consistency so that calls happen within the agreed-upon time frames.
Because we don’t have identifying information here, we’d love the opportunity to look into this further and make things right. Please feel free to email us directly so we can review your account and address your concerns personally.
We appreciate you sharing this, and we remain committed to providing safe, convenient, and responsive care to all of our patients.
— Taylor W.
Taylor@helloclearhealth.com
I love Clear Health!
Clear Health is a great company for affordable acne treatment. They are completely legitimate and not shady at all. You still have to stay on top of your blood work and answer iPledge questions to make sure you’re healthy enough for Accutane, which I appreciate. Their website is very easy to navigate, and their customer service is PERFECT! The representatives are always available, respond quickly, and are incredibly helpful. I love that Clear Health feels just like going to dermatologist visits but right from your cellphone. It makes everything so convenient. This will always be my go to for acne treatment. Thank you, Clear Health!
16 de dezembro de 2025
Opinião espontânea
Wonderful experience
Clear health makes it super easy to get an Accutane prescription. Dermatologists are very responsive and medication is shipped directly to your home. I cannot emphasize how much better this experience has been compared to seeing dermatologists in person.
16 de dezembro de 2025
Opinião espontânea
Completely cleared my acne after 8…
Completely cleared my acne after 8 months of treatment and side effects went away the same week my treatment ended
11 de dezembro de 2025
Opinião espontânea
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