Normal menu is okay but the good stuff is far more expensive. Favourites don't come back on the menu so can't re-order them. Missing ingredients are a big issue and occurring frequently. Customer serv... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
HelloFresh has made my life so much easier. I don’t have to do shopping anymore because they send all the ingredients, and they’re always fresh. The recipes are simple to follow, so cooking is qui... Ver mais
A empresa respondeu
There is a very good selection of meals of varying complexity and style. I appreciate the fact that I have options between things I can throw together rapidly or things with greater sophistication. I'... Ver mais
A empresa respondeu
SCAM – Please be careful when ordering. They take your card details at the start and advertise a cheaper first box price (for example, €27). However, the website is very confusing. Food selections... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
You'll choose your favourites from our weekly menu of exciting recipes and decide how many meals you'd like for however many people. Then, we'll deliver those recipes and fresh ingredients to your door, every week, so you can cook delicious dinners of your choice. We've got recipes for everyone from meat eaters to vegetarians, families to couples and from those with low calorie preferences to those who just want quick and easy recipes to save even more time in the evenings! Most importantly, you're in control of your box, so you can skip a week or two whenever you like in your account area. #HelloFreshIE #hellofreshireland
Informações de contacto
Irlanda
- hellofresh.ie
3,8
Bom
3 mil opiniões
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Finished our first box and awaiting for…
Finished our first box and awaiting for our next, meals are tasty and easy steps to Follow, the app is very confusing to navigate but I'll keep working on it to understand it better
1 de abril de 2026
Opinião espontânea
Resposta da Hellofresh Ireland
Hi Megan
Thanks so much for giving us a try. We do apologise for the experience you have had.
We would love to hear what we can do better and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for and the greatest way we can improve is through your feedback. ⭐🍽️
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
– Rusty💚
The Hellofresh Team
Missing items and unable to make meals…
Missing items and unable to make meals selected. Although they refunded straight away after reporting.
26 de março de 2026
Resposta da Hellofresh Ireland
Hi Sarah
Thank you so much for giving us a try, we're really glad to hear you enjoyed your meals! We're sorry to hear, though, that some aspects didn’t meet your expectations, and we sincerely apologise for that.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
– Rusty💚
The Hellofresh Team
Excellent customer service
26 de março de 2026
Resposta da Hellofresh Ireland
Hi Patricia
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Rusty💚
The Hellofresh Team
Money deducted from my account without autjorisation
The site is very very confusing. I ordered what I thought was a one time delivery and now Hellofresh is deducting money from my account and sending me food I don’t want
20 de março de 2026
Resposta da Hellofresh Ireland
Hi Deirdre
Thank you so much for bringing this to our attention!
It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
– Rusty💚
The Hellofresh Team
i loved the dinners they were so tasty…
i loved the dinners they were so tasty and would recommend them to everyone im looking forward to getting my box next week
28 de março de 2026
Resposta da Hellofresh Ireland
Hi Janice
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Rusty💚
The Hellofresh Team
Great tasting food
Great tasting food, great macros, you will probably learn a few cooking tricks as well
19 de março de 2026
Resposta da Hellofresh Ireland
Hi Adam,
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
-Ann💚
The Hellofresh Team
I am thinking about cancelling my…
I am thinking about cancelling my account because there is always something missing, last week the prawns were missing the main ingredient, every week at least one ingredient has been missed and the carrot and pepper that I received for one menu I wouldn't give it to the pony it was so poor
5 de dezembro de 2025
Resposta da Hellofresh Ireland
Hi Sandra,
Thank you so much for bringing this to our attention!
It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
– Ann 💚
The Hellofresh Team
Its very convenient not having to worry…
Its very convenient not having to worry about meals when working full time, choices are good but I'd like more variety, seems repetitive most weeks, the app is hard to use and can be confusing what price your being charged
26 de março de 2026
Resposta da Hellofresh Ireland
Hi Fiona,
Thank you for taking the time to leave us a review, we really appreciate your feedback!
We’re glad to hear you had a positive experience overall, and your comments truly help us understand what’s working well and where we can improve. We’re always striving to turn a good experience into a great one, and your insights are invaluable in helping us get there.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Thanks again for your support, we hope to serve you again soon!
Warm regards,
Ann
The Hellofresh Team
Great valve for money
Great valve for money, so easy to prepare and cook, no waste, and the choices and any meals taste amazing.
Highly recommend to anyone, 10 out of 10.
26 de março de 2026
Resposta da Hellofresh Ireland
Hi Gordon,
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Ann💚
The Hellofresh Team
Don’t need to worry what to cook for…
Don’t need to worry what to cook for dinner have all ingredients ready and easy to cook
22 de março de 2026
Resposta da Hellofresh Ireland
Hi Eliza,
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Ann💚
The Hellofresh Team
Love it, love it, LOVE IT💛
I love the layout of the app. It is easy to navigate and I get hungry as soon as the photos of the food appears. It caters for all my needs and the customer care is impressive. Love it, love it, LOVE IT 💛
26 de março de 2026
Resposta da Hellofresh Ireland
Hi Annie,
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Ann💚
The Hellofresh Team
making cooking good food eazy and fun
Your product makes cooking good food fun and a lot less waste.Realy enjoying making and eating everything with all the new smells and the amount to cause from every week there's always something new to try.
12 de março de 2026
Resposta da Hellofresh Ireland
Hi Kevin,
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
-Ann💚
The Hellofresh Team
I wanted to look up the meals to see…
I wanted to look up the meals to see what would suit me, unfortunately I was asked to to put in the dates I want delivery on then I was asked to put in my bank card details , I hadn't even got the option of looking up recipes first, who puts in bank details before they see what they are buying, so just got off the app once they asked for this. I thought this was a very weird way to sell the products.
26 de março de 2026
Opinião espontânea
Resposta da Hellofresh Ireland
Hi Siobhain!
Thanks for bringing this to our attention!
If you would like to check out our recipes you can find these by clicking on "Our recipes" on our homepage or visit: https://www.hellofresh.ie/menus
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
– Ann 💚
The Hellofresh Team
Would appreciate alot if you have more…
Would appreciate alot if you have more high protein low calorie options
Many weeks i am struggling to pick options
5 de março de 2026
Resposta da Hellofresh Ireland
Hi Aashish,
Thank you for taking the time to leave us a review, we really appreciate your feedback!
We’re glad to hear you had a positive experience overall, and your comments truly help us understand what’s working well and where we can improve. We’re always striving to turn a good experience into a great one, and your insights are invaluable in helping us get there.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Thanks again for your support, we hope to serve you again soon!
Warm regards,
Ann
The Hellofresh Team
Good quality ingredients and good recipes selection
The ingredients are good quality and locally sourced, there are many recipes to choose from and they are all tasty. Then, the ingredients provided are precise.
26 de setembro de 2025
Resposta da Hellofresh Ireland
Hi Barbara,
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Ann💚
The Hellofresh Team
Resposta da Hellofresh Ireland
Hi Brenda
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Rusty💚
The Hellofresh Team
Recipe cards are very easy to follow.
Recipe cards are very easy to follow.
Hacks, addding tumeric to rice, great.
2 de fevereiro de 2026
Resposta da Hellofresh Ireland
Hi Helen
Thanks so much for giving us a try, we’re so glad that you enjoyed the wide variety and delicious flavours.
If there’s anything we can do to turn that 4 into a 5, we’d love to hear it! Please don’t hesitate to let us know, we’re always looking to improve. 😊
Here’s to more tasty, hassle-free meals ahead! 🥗✨
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
– Rusty💚
The Hellofresh Team
Resposta da Hellofresh Ireland
Hi William
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Rusty💚
The Hellofresh Team
Excellent experience with Hello Fresh.
Arrive on time. Good variety of menus.
Everything except salt, pepper and olive oil included.
Very well laid out cooking instructions.
No food waste. 👍
23 de fevereiro de 2026
Resposta da Hellofresh Ireland
Hi Stephen
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Rusty💚
The Hellofresh Team
Great menu choices fresh ingredients …
Great menu choices fresh ingredients easy instructions to follow
20 de março de 2026
Opinião espontânea
Resposta da Hellofresh Ireland
Hi Issie
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Rusty💚
The Hellofresh Team
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