I bought different skin care for £108 , delivery took 30 days . All ordered items are absolutely not suitable for my skin. Most annoying, all their skin care looks and feels snail track -horrible. N... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I bought different skin care for £108 , delivery took 30 days . All ordered items are absolutely not suitable for my skin. Most annoying, all their skin care looks and feels snail track -horrible. N... Ver mais
A empresa respondeu
I've ordered a couple of times now from Hello Seoul. Im absolutely delighted with their service and products. There was some lovely little freebies too, which was a nice surprise. Please note, the p... Ver mais
A empresa respondeu
Great service and range of products. I ordered an SPF that I’ve not been able to find elsewhere & a couple of lips products. Despite being sent from Korea, it arrived quite quickly, well packaged and... Ver mais
A empresa respondeu
I've ordered from Hello Seoul a few times now and they are excellent. The products are a good price - cheaper than some other K-Beauty UK sellers - and they often run sales and offers which make their... Ver mais
A empresa respondeu
Your one stop K-Beauty Shop
Coreia do Sul
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I made an order last January 5, 2024 but have not receive it until now.
I contacted the courier but they could not find my parcel. I was advised to contact the sender.
I sent a complaint in the email provided from the site but I did not receive any response!

Resposta da Hello Seoul
Great service, ordered from them twice. Speedy shipping, well packaged. Thank you :)

Resposta da Hello Seoul
Delivery came super quick! When I placed my order it said it would take 2/3 week to come to the UK but it only took 5 days! No damage to products and there brill! Would recommend ordering from here

Resposta da Hello Seoul
Has very good and prompt service. Package got lost but seller was kind enough to offer a small % for repeat purchase and expedite the delivery. They were gifts so glad it made it the second time.

Resposta da Hello Seoul
I’m really amazed at the great service they provide. I ordered thinking I will not have it for Christmas but it arrived before! Also, thank you for the freebies! I will order from you again!

Resposta da Hello Seoul
Amazing deals and the products came securely wrapped. I recieved a lot sooner than I was expecting! So happy!

Resposta da Hello Seoul
I received my items extremely fast, considering it came from South Korea and I even got 2 free face masks with it which I am excited to try , I will be giving one to my sister to try, but love the products, Thankyou so much for fast delivery and the extra goodies

Resposta da Hello Seoul
I ordered my item on 26/11/23 & I am still awaiting delivery

Resposta da Hello Seoul
Shipping was well tracked and all my products arrived packaged so nicely and even got some free samples which was a lovely added touch!

Resposta da Hello Seoul
Very reasonable prices. Also great with communication and quick to respond to my queries. Delivery takes a little longer but coming from South Korea so no wonder. They also threw in a couple of face masks which were much appreciated. Thank you!

Resposta da Hello Seoul
Fast delivery and amazing products I’m very happy. 100% I’m gonna order soon

Resposta da Hello Seoul
Great products, arrived quickly and well packaged and excellent customer service.

Resposta da Hello Seoul

Resposta da Hello Seoul
Considering how far my package was coming from, delivery was super fast. Items are perfect and thank you for the surprise samples. Can’t wait to shop again!

Resposta da Hello Seoul
Ordered for the first time from here, product arrived within two weeks as it’s shipped from Korea and they threw in some free samples. Highly recommend.

Resposta da Hello Seoul
The service is really good; items delivered fast and secured.

Resposta da Hello Seoul
I ordered 2 items, one was out of stock and the money was returned immediately. I didn't realise the goods were coming from Korea, but the company kept me updated and responded to my email quickly. I will order from the again.

Resposta da Hello Seoul
The food was amazing. Service was 5 stars she gave us free steamed egg fried chicken and tofu soup. 😋
I’ve been trying to find Korean products and I’ve gone to lots of websites. I’ve been to other famous websites but I felt like to choose u in an instant and I trusted ur website to be honest. Well, I received my products and lots of freebies which I love them 😍. Well, I felt like way of packaging should be improved like in a box packaging so that we customers amuse that way. As a customer I expect it to be in a nice box with decor packaging. Hope u understand. But I love it and continue my shopping from u ❤️❤️❤️

Resposta da Hello Seoul
My order only took 10 days to come from Korea to England, I was able to track it using the ‘shop’ app. All products were wrapped in bubble wrap and in perfect condition, along with loads of free samples & a free sheet mask

Resposta da Hello Seoul
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