Hello Vans Opiniões 

1599
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Kaiwan put us at ease right from the start and was so helpful with everything. He arrived right on time and was efficient and considerate with the loading. The experience took all the stress out of mo... Ver mais

Classificada 5 em 5 estrelas

Mohamed (G20) and team were very professional, moving my furniture with care, attention to detail, and quickly. They showed great respect for my home and furniture, which I really appreciated. And all... Ver mais

Classificada 5 em 5 estrelas

Genuinely such a fantastic service, I booked a 4 hour slot and the whole disassembly of furniture, loading, unloading, and reassembly was done in 3! They also carried everything up to the 3rd floor of... Ver mais

Classificada 5 em 5 estrelas

A fantastic experience from start to finish. The two removal men were courteous, professional, quick,and very well organised. I never leave reviews just for the sake of them but I really do recommend... Ver mais

Informações sobre a empresa

  1. Empresa de mudanças
  2. Transporte e armazenamento de móveis
  3. Transportadora de pianos

Escrito pela empresa

Hello Vans is a reputable and reliable nationwide moving services provider, offering a wide range of services to cater to the diverse needs of its customers. With a fleet of over 150 movers, man with a van and handyman services, we have the resources and experience to handle any move, no matter how complex. As part of the Hello Vans family, we have three distinct services that make us stand out from the crowd. Hello Handy is a dedicated handyman service that provides expert assistance with furniture assembly, dismantling, mounting, and hanging. Our team of professional handymen is equipped with the necessary tools and expertise to handle any job efficiently and with a high level of attention to detail. Hello Movers, on the other hand, provides reliable and efficient moving services. Our team of expert movers is trained to handle everything from packing to transportation and unpacking, ensuring that our clients' belongings are moved safely and efficiently. We take great pride in providing our customers with a stress-free moving experience and ensuring their complete satisfaction. As the parent company, Hello Vans is the go-to destination for anyone looking to compare multiple moving providers and book online. Our website offers a user-friendly interface where customers can compare quotes from multiple providers and book the one that best meets their needs. Our easy-to-use platform and friendly customer service team make the booking process quick and hassle-free. At Hello Vans, we are committed to providing our customers with high-quality services that meet their unique needs. We help hundreds of customers with their moving needs every month and take pride in our ability to consistently exceed their expectations. With a focus on exceptional customer service and attention to detail, we are the ideal partner for anyone looking to make their move as smooth and stress-free as possible.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 45% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(1599)

270 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great service

Great service - Bakhcar and his team were really good. On time and very careful with our furniture :)

29 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great service from start to finish

Great service from start to finish! The whole booking process was quick and straightforward, making everything completely stress-free. Heemish was excellent with communication before the move, keeping us informed every step of the way. On the day, everything was collected and moved into our new flat efficiently, and the team handled all of our belongings with great care and respect. We couldn’t have asked for a better experience and would highly recommend them to anyone looking for a reliable and professional moving service.

27 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

A fantastic experience !

A fantastic experience from start to finish. The two removal men were courteous, professional, quick,and very well organised. I never leave reviews just for the sake of them but I really do recommend Hello Vans very strongly. Please consider them if you need removals they were fantastic and made the move a lot less stressful than it could of been. First rate organisation from start to finish. Thank you and I hope you go from strength to strength you are amazing 👏

25 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

We booked a removal van from Sheffield

We booked a removal van from Sheffield, 2 men, large van, protective covers, wheels, the lot, to arrive at our property at 10am. We had no arrival, so we rung them ,to be told, 'there's a problem with the van, we're sending one from Manchester, he'll be with you asap.'
He arrived at 1 30pm, 3 hours late, with a man with a bad knee, We had already done the hard work by moving everything we could downstairs for them, so all they had to do was load the van, On arrival at our new property, we told them it was a long walk to the flat, they moved the bigger items. (which were damaged ) yet left the smaller ones a long way from the address. Then had the cheek to ask for more money as they'd worked over the alotted time. Absolute joke, we ended up doing all the work. W are 63 years old, and should not be expected to move al this stuff. They were paid £270 for doing a job. They failed. Disgusting.
0

21 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Thank you Dwayne and Team

Great experience! Our mover Dwayne and his team did an amazing job. Patient, thorough and efficient. Would definitely recommend.

24 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Thank you very much Farid and Ahmad for…

Thank you very much Farid and Ahmad for helping us move on the hottest day in June - They were very prompt and professional despite the heat they got out house fully loaded and unloaded and were amazing to work with

24 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Professionals!!

Adam and Dan from Hellovans turned up on time to do my move on Sunday 31 May 2026 and just quickly got stuck in after introducing themselves to me and I loved the fact how they texted me to assure me of their arrival and what time they will arrive as this aspect put my mind at ease. Lovely manners from them both, friendly and warm and very professional. I can’t fault them for anything. They work like clockwork together handling all my belongings with such care and attention. I absolutely highly recommend these two lovely gentleman. They are an absolute asset to Hellovans company. God bless them. I was seriously happy from start to finish how my move went.

31 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great service at a very fair price

Great service, the man that helped us move stuff was super helpful and quick. Overall very accommodating, friendly, and solution driven in stressful situations. They don’t charge you by the amount of items moved (like some of their competitors) but a very fair price based on time spent. I would definitely book this service again next time I need to move.
Thank youuu!

20 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Cannot fault

Cannot fault , six times to be honest it might be eight .. trust these lads always ask for them to move my tools .. My tool box is £15000 my tools and diagnostic equipment £26000 might be more , yeah I still get the dread if there is any scratches dents .. but these lads are so patient . Honestly top lads .. they also come out of the area still a trek before they have to do any graft … Adam and his mate at hello vans …Thanks again I know you must dread it just as much as me …NICE 1 ..
M .D

16 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Top notch service

Two men removed all my belongings and were professional and friendly. I rang around lots of places but I am pleased I chose this company. I'm telling my friends how good they were. Top notch service

17 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Awful service and ignore complaints

I used their services to move. The experience was terrible. The move was booked for 10am. I got a call saying it was delayed until 2pm. I was promised it wouldn't be later than this. At 3pm I got a call from the driver saying he was lost and I had to walk 15 minutes to a pub to show him the way. He didn't help move anything, just rearranged the stuff in the van. I had to do everything.

Then he demanded an extra £40 because he had come such a long way. Are you serious? You turn up 5 hours late, then expect ME to pay for it?

I said I would give him £20 but he was rude and aggressive and I ended up giving him £30.

When we got there again he did nothing while I took all the stuff into the house.

Then he phoned me at 9.30pm that night chasing payment for the full £129 amount! I had already paid this.

This whole experience has been awful.

I sent them an email which they completely ignored. This matches up with what other people have said in the comments. They employ rogue drivers and ignore any complaints.

No doubt I will get a reply to this here or on Google saying it's not their normal quality and I should contact them so they can make it right. I have already contacted you and you ignored me. I just asked for £10 compensation bearing in mind I overpaid £30. Just refund me the £10 and don't waste any more of my time.

13 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Very systematic

Very systematic, professional, and cheerful experience with hellovans , reasonable price and will recommend to use company for your move, I will book again next time I need

16 de junho de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

Not consistent with the service.

I booked this company three times for a gradual office move.
The first booking went very well. I would have given 5 stars. The men turned up early and got stuck in straight away. They were very professional, friendly and were able to organise what they were taking without much direction and fuss.
The second booking wasn't as good. One of the movers looked like he was still of school age and although he moved a few boxes we needed 3 people (which is what I paid for) to move heavy furniture and in good time. This meant I had to pay for extra time.
The third booking again wasn't what I paid for. Three movers but one gave out instructions and hardly did a thing. This obviously meant that less stuff was moved in the time I booked. Which has meant that some items are still to be moved.
If I had had the service at the end the first time round I definitely wouldn't of book a second time.
Although the cost is reasonable and you can get a bespoke service, you don't know who you are going to get.
I would definitely have preferred the first group for each booking and assumed on the second time I would have got the same people.
This company is definitely hit and miss on the service you recieve and it isn't consistent.

6 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Awful experience

Awful experience. Turned up 20 minutes late in a marked van (presumably employees and not sub-contractors?) because they couldn’t find my address, despite me giving them precise directions numerous times over the ‘phone. The pick up postcode only covers the development where I used to live so how they couldn’t find it beggars belief. Both the van driver (Bhaktiar?) and his mate had a poor grasp of the English language throughout the move and I subsequently ended up having a blazing row with the van driver when he initially refused to unload my furniture at the destination address because of the parking situation (double yellow lines but with no loading restrictions). On top of all this he then demanded payment of the balance owed in an aggressive manner whilst I had my hands full unloading furniture. What should’ve been an easy stress-free local move of 8 items of furniture turned into the single most stressful moving experience I’ve ever known. Utter disgrace and will never use these cowboys again.

3 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Life savers

I done a last minute booking man and a van and they were life saving.

Everything was handled with care and saved me a lot of stress because of the moving.

I definitely recommend their services. Thank you for the amazing team.

1 de junho de 2026
Opinião espontânea
logótipo da Hello Vans

Resposta da Hello Vans

Thank you so much for your wonderful review!

We're delighted that we could help with your last-minute move and make the process as smooth and stress-free as possible. Our team always takes great care with our customers' belongings, so it's fantastic to hear that this made a difference for you.

We truly appreciate your recommendation and kind words. Thank you for choosing us, and we wish you all the best in your new home!

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