Kaiwan put us at ease right from the start and was so helpful with everything. He arrived right on time and was efficient and considerate with the loading. The experience took all the stress out of mo... Ver mais
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Leia as opiniões dos outros
Mohamed (G20) and team were very professional, moving my furniture with care, attention to detail, and quickly. They showed great respect for my home and furniture, which I really appreciated. And all... Ver mais
Genuinely such a fantastic service, I booked a 4 hour slot and the whole disassembly of furniture, loading, unloading, and reassembly was done in 3! They also carried everything up to the 3rd floor of... Ver mais
A fantastic experience from start to finish. The two removal men were courteous, professional, quick,and very well organised. I never leave reviews just for the sake of them but I really do recommend... Ver mais
Informações sobre a empresa
Escrito pela empresa
Hello Vans is a reputable and reliable nationwide moving services provider, offering a wide range of services to cater to the diverse needs of its customers. With a fleet of over 150 movers, man with a van and handyman services, we have the resources and experience to handle any move, no matter how complex. As part of the Hello Vans family, we have three distinct services that make us stand out from the crowd. Hello Handy is a dedicated handyman service that provides expert assistance with furniture assembly, dismantling, mounting, and hanging. Our team of professional handymen is equipped with the necessary tools and expertise to handle any job efficiently and with a high level of attention to detail. Hello Movers, on the other hand, provides reliable and efficient moving services. Our team of expert movers is trained to handle everything from packing to transportation and unpacking, ensuring that our clients' belongings are moved safely and efficiently. We take great pride in providing our customers with a stress-free moving experience and ensuring their complete satisfaction. As the parent company, Hello Vans is the go-to destination for anyone looking to compare multiple moving providers and book online. Our website offers a user-friendly interface where customers can compare quotes from multiple providers and book the one that best meets their needs. Our easy-to-use platform and friendly customer service team make the booking process quick and hassle-free. At Hello Vans, we are committed to providing our customers with high-quality services that meet their unique needs. We help hundreds of customers with their moving needs every month and take pride in our ability to consistently exceed their expectations. With a focus on exceptional customer service and attention to detail, we are the ideal partner for anyone looking to make their move as smooth and stress-free as possible.
Informações de contacto
46 Harvey House, TW8 0DJ, Brentford, Reino Unido
- 020 3633 8267
- info@hellovans.com
- hellovans.com
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Respondeu a 45% das suas opiniões negativas
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Great service
Great service, on time & Phemmy was great! Highly recommended *****
Helped with everything either carrying…
Helped with everything either carrying great service. Shahid and hamza.
I could not rave more about Ali and his…
I could not rave more about Ali and his team!
They contacted me the day before removal to introduce themselves and re-confirm arrival time.
On the day of removal they were right on time, came in and assessed the load to be moved and talked through number of rounds needed with the van.
They disassembled and reassembled all bulky furniture and moved all items with great care.
The whole job was done in 3.5 hours (moving a 1 bedroom flat with full set of furniture).
Ali and his team were friendly and respectful and had a smile on their faces the whole way through. Could not recommend more!!
It was great experience
It was great experience. All was as planned and well organized
Professional and efficient service
This was my second time in a year using Hello Vans, and I received exceptional, and professional service from Ali and his colleague. The pair were efficient, and they handled all my belongings (sofas, bed, multiple boxes) very well. Booking was straight forward, too, and I received good communication from Ali the day prior to confirm the team’s arrival. Thank you very much!
Mehdi and his team were great
Mehdi and his team were great! They moved a heavy sofa up 3 flights of stairs, including helping us take doors of hinges without issue. I would highly recommend them as movers. They handled all the equipment carefully to ensure no damage.
Great Service and Professional
Great Service and Professional, Helped with everything from starting to End, and Great Man Shahid
Quick and efficient
Hello Vans are a great choice for moving. Quick, easy to contact and efficient. Bhaktiyar helped us with our move and it was smoothly done in time. Thank you!
Meysam was helping my move today and he…
Meysam was helping my move today and he is absolutely fantastic. Communication was clear and prompt from start to finish, which made the whole move stress-free. He handled all of my items with great care and worked incredibly efficiently — loading and unloading was done safely and much quicker than expected.
Highly professional, reliable, and friendly. I would definitely recommend Meysam to anyone looking for a smooth and hassle-free house removal.
Adam from Hello Vans
Had a guy from Hello Vans named Adam I believe, that came and helped me move a few heavy items from my third floor apartment to my new house.
He was professional, helped a lot very chatty with me.
Made a stressful thing to do, less stressful and it went very well and quickly.
I would definitely use this service again in the future if I ever need it.
👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼
Excellent service
Excellent service. They worked hard and handled what was fragile with great care. Really like to thank Taha for doing such a good job.
Excellent, Professional Service
Excellent, professional service - arrived early and finished the job efficiently and in time.
Great mover highly recommend shahid
Great mover highly recommend shahid
Smooth move
Shaheed was friendly, communicative and helpful. Thank you!

Resposta da Hello Vans
Easy team to work with
Slight delay with arrival time but out of their hands, upon arrival polite, quick and efficient helping both ends off the move. 5/5 for Mehdi and his team.

Resposta da Hello Vans
Adam was Amazing
Adam was on time, very efficient pleasant and loaded everything and offloaded with efficiency and care, could not have asked for a better person for the Job.
Thanx again Amazing Adam.

Resposta da Hello Vans
Good work
Good work.
Commendable for sure.
Would surely refer others..

Resposta da Hello Vans
They were very efficient and did a…
They were very efficient and did a great job!

Resposta da Hello Vans
hello vans was amazing and super quick
hello vans was amazing and super quick, efficient and professional team, especially shout out to Farid! i couldn’t be happier with their work. nothing compared to my last move with another company. id choose you again anyday!

Resposta da Hello Vans
Unnecessary Van Upgrade and Serious Consent Concerns
I paid an additional £82 after being advised that a medium van would not fit my belongings. On the day, a Luton van arrived and our items occupied only a small portion of the vehicle, making the upgrade entirely unnecessary and the additional charge unjustified.
The driver arrived accompanied by his child without any prior disclosure or consent, which raised serious safeguarding and insurance concerns — particularly as the destination was a working farm with recognised health and safety hazards including livestock, machinery and slurry pits. I had also confirmed in advance that no additional helpers were required and that I would not be travelling with the driver.
The driver also returned to our address the following day without prior agreement or consent, which was unexpected and distressing.
I raised these issues formally with the company on multiple occasions. My concerns regarding the unnecessary upgrade charge, consent, safeguarding and data protection were consistently dismissed or deflected without meaningful resolution.
**Update — June 2026:**
Following the company's failure to engage with my formal complaint or Letter Before Action, I filed a claim through Money Claim Online. Hello Services Ltd did not respond to the court claim and a County Court Judgment (CCJ) has now been entered against them. I have also filed a complaint with the Information Commissioner's Office (ICO) regarding the sharing of my personal data without consent.
I would strongly caution anyone considering using this company.

Resposta da Hello Vans
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