Hen Weekends Opiniões 116

The staff were very lovely in helping us plan the weekend. They also answered any questions I had quickly and accurately it was a very good weekend

As maid of Honour, I booked a 3 day hen do for a party of 15 ladies to Bristol for my best friend’s hen do in august 2021. Everyone apart from the bride knew what activities we were doing, she was simply told the dates & location. We travelled from South Wales for non-stop fun.

The company Hen Weekends were fabtastic & I dealt with Leighann who was very helpful & had the patience of a saint as I had to keep changing numbers of the group & changing activities. She really helped with how to best fit the activities we wanted for the different days. She went above & beyond & even arranged for one of the conpanies to open for us on the Sunday when they do not usually operate on this day.

In total with the company we organised on the Friday afternoon. to do Escape Rooms then followed by a meal & cocktail making in the evening which everyone loved & laughed so much. The Saturday morning we did a mud assault course & raft building (where we had a race in the river), we had the best time, everyone was caked in slimy mud & got soaked & we laughed so much it was the best day. We followe that on the Saturday night by watching the dreamboys in a nightclub (where the strippers got the bride up on stage) followed by a night out. Sunday morning we took part in an activity day where we did ace throwing; archery then finally clay pigeon shooting - so much fun! The hotel was centrally located & so comfortable & classy. We absolutely loved the whole weekend & 6 weeks later the bride still hasn’t stopped talking about it! There was only one little girl cup where we were provided with the incorrect address for the escape rooms, but overall the weekend was amazing! Thank you so much Hen Weekends & Leighann for giving the bride & all her ladies the best weekend! I would Definately recommend this company.

We had the best time in York for my best friends hen weekend, the apartments were lovely and close to everything, we had a meal booked, bottomless brunch, a club entry and a pamper session booked. Unfortunately a few days before we were due to go the pamper session was cancelled due to reasons beyond off limits control. We were refunded for this quickly which enabled me to book us some cocktail making in place of it. It has taken me a few weeks to leave a review due to the hen weekend being so close to the wedding. This was a covid postponement wedding and hen as we should have travelled to Marbella last year, the girls in the office were helpful, understanding and deserve credit where credit is due. Our group at times have been probably quite difficult to deal with due to all the uncertainty that came with the restrictions and lockdowns. They went above and beyond to ensure that we had the best weekend and didn’t loose our money. If I was organising a hen weekend again, I wouldn’t hesitate to use off limits.

What a great weekend we all had celebrating my daughters hen party.
Staff organised hotel, meal and nightclub for 10 ladies and we had so much fun in London.
Would definitely recommend using them for my next daughter !

All members of our party had a great time, was well organised, website was good for each individual making payments.

Amazing time, very well arranged and fantastic value for money. We all had a fabulous time on our hen party night. I would definitely recommend to anyone.

You pay individually but refunds/credit notes are only processed by the lead passenger. Responses are poor and our lead passenger has had to take action following guidance from the citizens advice bureau. We are all out of pocket by hundreds of pounds each for a hen do that should have taken place over a year ago. I would never use them again.

Booked a cocktail making class 2 months in advance. I emailed A member of team I had been dealing with a number of times asking to add another person on with no response. Called their hotline ( opening hours are 10-3 and even then the phone lines weren’t on during this time at times) to speak to her to be told after another colleague said a person could be added on that the event was now not going ahead. Had I not have called to add on, we wouldn’t have known about this. And this was 2 weeks before it was due. I also find it suspicious that all the excellent reviews are by people where this is there only review…..

The booking was for 24th of July when COVID restrictions were lifted.
Poor communication and not a company I would recommend for handling such special activities.

Absolutely amazing customer service from beginning to end. They are so efficient at what they do - always polite when you telephone or email. I had zero idea how to arrange a hen party for my eldest daughter - her bridesmaid (my other daughter) was suddenly in hospital and needed my help to arrange everything. Sophie at Off Limits Hen Weekends sorted everything at a much better price than I’d been quoted anywhere else. There where 14 on the hen do , some two nights others one night. Some doing a but others doing everything. NONE of this was a hassle for Sophie - she just re- adjusted things to make it work for everyone. She gave me advice and tips on what to expect and clothes that would be needed. We went to Birmingham. Stayed at 4* Jury’s Inn which was brilliant and central, we ate out two nights , had a private karaoke , girls did Beyoncé dance lesson, the clubs treated them all like VIP’s - with own private seating & drinks. Can’t say enough good things about this company - all this for less than £250 per person ! Brilliant . Thank you so much.

Seeking resolution

They were great. We had a whole weekend planned out which didn’t go ahead because of Covid but then rejigged my weekend and made it a virtual one.
The transition was seamless and the team were amazing, making sure everything was what we needed :)

I cannot recommend this company enough our poor bride to be has had to cancel her wedding twice now and Ellie Reeves has done an amazing job taking care of it all without any stress at all!!! Thankyou so much 5 star service!!!

Right from the start I have received exceptional service, all members of staff have been so helpful, accommodating and efficient. When originally booking with Natalie for a May 2020 hen do, she couldn't have been any more helpful and kind (we all know how stressful planning Hen dos can be with different opinions and expectations from friends/family, and poeple we don't know sometimes) but Natalie made it easy; nothing was a problem and no question was silly. The online payment service is the best and so helpful with tracking everyone is paying on time.
Due to the pandemic we asked to move the event by a year to May 2021 (throughout this as well people have dropped off and then rejoined due to changes) but this was never a problem and the changes were so efficient, at no extra cost and Lucy was so understanding and accommodating. However now it's been decided the wedding is being moved to 2022, so again we've asked to move the hen do, and Poppy has helped by sorting the changes and will be in touch if there are any problems (fingers crossed there aren't and the event locations can accommodate the new dates). This pandemic has caused so much uncertainty to people and companies and I cannot thank everyone with how kind and accommodating they have been with the changes. It can't be easy not being able to fulfill events due to a pandemic. I would highly recommend using this company with what I have experienced so far, were all hoping the event itself is going to be amazing and so much fun which going from precovid Reviews it should be!!

Been waiting since May for a refund for 10 people. Only would deal with lead passenger, mother of the bride who had enough to deal with. Kept promising, now no longer taking calls or answering emails. This company also own the Escape Room in Nottingham, thieves!! @OffLimits avoid them, they are absolute crooks!!!

Due to go on my hen weekend May 2020 and obviously it didn’t happen due to Covid 19. We emailed 3 times asking if our event was cancelled with no response and then told we could postpone the event, something we didn’t want to do as it would be dearer at a different time in the year. Backed into a corner and forced to cancel as it will not happen and now they refuse to give me a full refund. They said they are keeping the deposit because I cancelled on them but what other choice do I have. The event could not go ahead as everywhere was closed so would loose my money anyway. Sick company, making money in the time of a global pandemic. Will take goodness knows how long to get my part refund as they said they can’t process it until they are back in the office. This is failure to fulfil the contract at their end and I will be taking this further to recover our deposits. Plus, the staff are really unhelpful and have terrible customer service skills. All you get back is attitude.
Nearly a year on now and still no money. Don’t reply to emails or take calls. I approached the company director who does not email back either. Thieves.

OL Hen Weekends should be avoided.
My fiancée was due to have her hen weekend in May 2020 which can no longer can ahead due to the worldwide pandemic Covid19.
As it can no longer go ahead OL Hen Weekends claim it was the party who cancelled and not the company. This despite having an automated message on their phones saying all events are cancelled until further notice. Or “postponed” as they will claim. On numerous emails they were asked if they were cancelling the event and each occasion the party was ignored.
The customer service from the staff “responding” to emails is atrocious. The language and tone was extremely unprofessional.
All action will of course be taken further.
Company should be avoided at all costs.