Here to sell Opiniões 29

We had a very poor experience dealing with George at Here to Sell:

1. My wife and I viewed a property at an Open House (Sat 1 July) and put an offer in the following day via email. The offer was not acknowledged until I phoned George (Tues 4 July) to check he had received it. He advised at that point that he had received it an we were the only offer but the vendors wanted to hold another Open House (Fri 7 July). George advised he would be in touch after that to update us.

2. By the following Tues 11 July, now 10 days after our offer, I called George again to ask for an update. He told me that there had been other offers but ours remained the highest. He said that the timescales would be extended further however as they were moving to a 'best and final' offer process.

3. We received an email (Thurs 13 July) and called George (Fri 14 July) to ask to view the property a second time before making our final offer. He advised that he would have to get back to me to see if this was possible. Unsurprisingly, I did not hear from George who also ignored a follow up text message asking the same.

4. Despite not being able to view the property again, we submitted our best and final offer before the deadline (Mon 17 July). This offer was also not acknowledged.

5. By the close of play on Thursday 17 July we were still in the dark. I again called George (who had not saved my number) and asked for an update. He replied "Oh, I thought my colleague Alek would have contacted you", showing that the poor communication extends to his colleague and not just between his clients. The update at that point was that a decision had still not been made. It was at this point we removed our offer.

6. The complete lack of communication led to a lack of trust in George that he would be the estate agent to help us buy our new home. In the three weeks that our offers sat on the table unacknowledged, we were given no choice other than to look elsewhere. Through another agent we viewed another property, much more suited to our needs, and placed an offer which was accepted within 72 hours. The disparity in the quality of service we received between the two agents highlighted just how poor George handled our situation.

I would not recommend George or Here to Sell for any potential buyers who consider communication or efficiency an important part of the home buying process.

I had a large house to sell in north London. After talking to a few estate agents, the one who impressed me most was Alekos Kleanthous because of his enthusiasm and knowledge. I was right. He worked very hard to get the best price for the house. I am based in Scotland so he carried out all the viewings and spent several open days showing buyers around. He obtained very good offers for me and recommended one. However, he kept me informed during the whole process. It then took several months for the buyer's lender to decide the loan. I became impatient but it ended with Alekos bringing all those involved together and the signing of the contract. Completion was 4 days later.
I can recommend Alekos without reservation for his knowledge, enthusiasm and honesty. He is always pleasant and helpful.
M Stenning

We met several estate agents, before putting our house on the market. We chose Alekos because he was confident, professional & likeable. We immediately felt we could trust him. He advised us well, & we sold our house within a month! A great result, so I can thoroughly recommend working with him.

George Toumasiou has been really helpful in our property sale. He’s informative and has given me so much useful advice about the process. He is honest and I trust him. He is easy to reach and responsive with messages. I also find him really easy to talk to unlike many agents I’ve dealt with in the past! I would recommend him and Here to Sell!
Thanks George.

My agent George Toumasiou at Here To Sell was my saving grace. He was totally dependable & thorough in his job. I would highly recommend George to carry out a thorough & personalised service for anyone wanting to buy or sell their property.
I Completely trusted him & he’s also a lovely guy.

Our agent George Toumasiou was great! Goes the extra mile for you and was there to help us sell our house. Very nice to deal with and always a phone call away. We never felt like our best interests weren’t represented. Great guy who works very hard for his clients. I would highly recommend George and Here To Sell to anyone looking for a trustworthy estate agent.

As a first time buyer i was overwhelmed and confused with the entire process of buying. Alek, really listened to what i wanted and and showed me the best options that were actually within my budget and where better suited to my criteria than anything I had looked at myself. He made a stressful process that little less stressful. He was always contactable for queries. Cannot recommend him enough and to top it all off he was very friendly and patient which I appreciated a lot.

We highly recommend Alekos - a really friendly and very experienced estate agent who helped sell our house within weeks of it going on the market. He supported us all the way through, and couldn’t have been more helpful. We’re very glad we chose him!

Alekos was outstanding from the very beginning. He made us feel like we could ask for help assistance at any time and wanted to make sure we were fully in the loop and understanding the process to sell our house efficiently and painlessly. His professional manner and clear expertise made the whole process easy and pretty stress free. Would really recommend to anyone wanting to sell their house Alekos is the man!