Another great delivery experience with Herts and Essex Supplies. They always communicate if there is a delay or a problem. Can’t recommend them enough! Super fast delivery and packaged really well! Th... Ver mais
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Leia as opiniões dos outros
I forgot to order products and I required them very last minute and Scott pulled through for me!! He ensured I could pick up my products first thing in the morning, absolutely saved my life and kept m... Ver mais
Ive injected 7 of your products the volume is totaly wrong all it is is 3 lumps wont be bying eny more sorry
A empresa respondeu
Herts& Essex supplies always have a wide variety of dermal filler and skin booster to hand.. never fail in terms of product availability and customer service! Very polite Always helpful Go... Ver mais
Informações sobre a empresa
Escrito pela empresa
Herts & Essex Supplies is a trusted UK-based distributor of premium aesthetic and skincare products, serving professionals across the beauty and medical aesthetics industry. At hesupplies.co.uk, we specialise in sourcing authentic, high-quality products from leading global manufacturers — including Korea and Italy — ensuring that every item we supply meets strict quality, safety, and performance standards. Our extensive range includes dermal fillers, skin boosters, polynucleotides, mesotherapy, and rejuvenation solutions, carefully selected for their proven results and brand reliability. We are proud to offer products from some of the most respected names in aesthetics, helping practitioners deliver exceptional outcomes for their clients. As a family-run UK business, we take pride in offering fast shipping, exceptional customer service, and competitive pricing — without compromising on authenticity. Every order is handled with care, from temperature-controlled packaging to clear tracking and responsive after-sales support. Our mission is simple: to empower clinics, practitioners, and aesthetic professionals with trusted products, transparent service, and genuine expertise. Whether you’re a start-up clinic or an established practitioner, Herts & Essex Supplies is your reliable partner for safe and effective aesthetic solutions.
Informações de contacto
The wenta business centre, EN3 7XU, ENFIELD LONDON, Reino Unido
- info@hesupplies.co.uk
- hesupplies.co.uk
4,4
Excelente
77 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 44% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very fast customer support
28 de maio de 2026
Opinião espontânea
Fast delivery and good quality 👌🏻 👍🏻
Fast delivery and good quality 👌🏻 👍🏻
28 de maio de 2026
Opinião espontânea
speedy delivery and well packed
30 de março de 2026
Always on time x
1 de abril de 2026
Simple and user friendly site
Simple and user friendly site. Great stock selection. Easy pay method and quick delivery. Product arrived as promoted on site. Very happy. Thanks
30 de março de 2026
Really speedy service
Really speedy service! Shipped same day and received the next! A1!
1 de abril de 2026
Cannot fault them
Cannot fault them. Always a call or WhatsApp away if you need anything urgent, delivery always on time and very attentive.
Thank you very much
13 de março de 2026
Opinião espontânea
Would highly recommend
Soon as I paid the confirmation email came straight through to me and then was updated to dispatched same day and tracking info provided and it arrived next day and was very carefully packaged
26 de fevereiro de 2026
Excellent service from Herts & Essex…
Excellent service from Herts & Essex Supplies. The ordering process was smooth, delivery was fast, and the products arrived well packaged and exactly as expected. Their prices are competitive compare with other suppliers and the team is always helpful and professional. Highly recommended for anyone looking for a reliable supplier of aesthetic products. I’ll definitely be ordering again!
10 de março de 2026
Opinião espontânea
Great service
I have used the services several times. The choice of products and prices are very good for retail or wholesalers, service is simply impeccable. Very quick delivery. Congratulations for creating a business which works!
2 de março de 2026
Highly Recommended
Excellent product range. Easy to use ordering system. Super fast delivery. Highly recommended for varying needs.
23 de fevereiro de 2026
Real quick delivery and very low prices
Real quick delivery and very low prices
23 de fevereiro de 2026
Parcel never received
Parcel never received
I supposed to get it beginning of December! I tried to contact the company many times on email and WhatsApp but after one reply they got unresponsive. Now February 27th they said that the parcel was successfully delivered and they want to see my front door to escalate the issue 😂 I could of change my front door 5 times since December so I don’t understand what’s the point of this?! Still no product and no refund! AVOID AVOID AVOID
1 de dezembro de 2025
Opinião espontânea
Resposta da Herts & Essex Supplies
Hi Alina,
As discussed with you previously, we raised a missing parcel claim with Royal Mail as soon as you informed us that your order had not arrived. After investigating, Royal Mail declined the claim because the GPS data captured at the time of delivery aligns directly with the coordinates of your property.
We also reviewed the proof-of-delivery image provided by Royal Mail and compared it with publicly available imagery. From what we can see, the door in the delivery photo appears to match your property. Based on this information, Royal Mail advised that the parcel was successfully delivered and flagged the claim as potentially fraudulent.
To ensure we handled this fairly and thoroughly, we simply requested a current photo of your front door. This was not to cause inconvenience, but to rule out any possible delivery error and to give us grounds to challenge Royal Mail’s decision if necessary. Without additional evidence, we are unfortunately limited in how we can escalate the matter further on your behalf.
We are open to reviewing any information that may help us investigate this further. However, we have not received the requested photo and instead have received threats of negative reviews and social media posts.
I’ve ordered from Herts & Essex…
I’ve ordered from Herts & Essex Supplies many times and have always been very happy with the service. Their prices are very competitive and delivery is consistently fast and efficient.
Orders arrive well packaged and exactly as expected, which makes running my business so much easier. Customer service has also been helpful whenever needed.
Reliable, professional, and great value. I would definitely recommend them and will continue to order from them. Thank you for helping me provide a great service.
26 de janeiro de 2026
My order was sent to the wrong address
My order was sent to the wrong address twice, and despite providing clear proof of this, I was neither refunded nor properly assisted. I was completely ignored for over a week, and the customer service I received was extremely poor and ineffective. It genuinely felt as though efforts were being made to avoid issuing a refund rather than resolving the issue.
This situation directly affected my business I lost clients and income due to the missing parcel and even after explaining this, I did not receive so much as an apology. The lack of accountability, communication, and basic customer care has been very disappointing.
14 de janeiro de 2026
Opinião espontânea
Resposta da Herts & Essex Supplies
Hi Safeerah,
We appreciate your review, however it would have been wise to note that the address that you entered was incorrect. As stated in our delivery policy, we are unfortunately unable to take responsibility for orders that go missing due to incorrect address details provided by the customer. Customers are responsible for ensuring that all delivery information is accurate before completing their order.
That said, we apologise if our communication fell short of expectations. We take feedback seriously and are always working to improve our response times and customer support. Thank you.
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