Skin on you have always provided me with excellent service. Their prices are fair and reasonable and they always deliver in good time. They stock high quality products. I will continue to use them as... Ver mais
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Leia as opiniões dos outros
I advise not to use this company- every time you order, your stock never comes on time, no one’s pick up phone or messages, when you finally get a message back it’s just every excuse under the sun , 6... Ver mais
Amazing service every time! Fast delivery, well packaged, and always reliable. The team is professional, helpful, and the whole process is smooth and stress-free. Really impressed with how quickly eve... Ver mais
I had a fantastic experience at Skin On You Pharmacy. The service was absolutely amazing—friendly, attentive, and highly professional from start to finish. The staff really take the time to listen and... Ver mais
4,0
Bom
25 opiniões
Pede aos clientes que escrevam opiniões
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Respondeu a 75% das suas opiniões negativas
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Excellent aesthetics supplier ,my order…
Excellent aesthetics supplier ,my order arrived on time,the packaging was perfect and secured,excellent customer service,highly recommended to everyone
12 de maio de 2026
Opinião espontânea
The delivery took long and the deliveru…
The delivery took long and the deliveru person is rude
18 de junho de 2026
I advise not to use this company…avoid at all cost
I advise not to use this company- every time you order, your stock never comes on time, no one’s pick up phone or messages, when you finally get a message back it’s just every excuse under the sun , 6 chances I have given this company and not once has it not been a nightmare to try get the stock I paid for. never again, if you want hassle the. this is your company if you want competence and no hassle I would steer clear. I would give a -0 if i could in the review it it was available, not impressed !
13 de junho de 2026
Opinião espontânea
Skin on you have always provided me…
Skin on you have always provided me with excellent service. Their prices are fair and reasonable and they always deliver in good time. They stock high quality products. I will continue to use them as my supplier indefinitely.
13 de maio de 2026
Amazing service ,good quality product…
Amazing service ,good quality product !Special thanks to Mr Howard !Respect ❤️Best recomendations 💛🫶🏻
12 de maio de 2026
Customer service and delivery are excellent
Customer service is very helpful and honest .Delivery is on time . Skin on you is the best.
6 de maio de 2026
Omitted an item from my order but was…
Omitted an item from my order but was still on the invoice and already paid for. I reached out and they said the item was out of stock (I unfortunately had no prior word of this) I was told it would arrive, “Monday at the latest. Once it arrives, our dispatch team will send it out to you via next-day delivery.” Sadly it is Wednesday and still no message or delivery of the product ordered.
12 de maio de 2026
Resposta da Skin On You
We understand how important timely delivery and clear communication are, especially when you are planning treatments for patients.
We are sorry for the inconvenience caused in this case. You are right to expect better visibility on stock and updates. When your order was placed, the Sculptra item was unfortunately not available at the time of packing, which is why it was not included in the initial shipment. As confirmed in our email, we advised it would be restocked by Monday and sent on a next-day service once received .
Our supplier delivery arrived later than expected on Tuesday, which caused the delay in dispatch. While delays like this can happen when we are relying on incoming stock from suppliers, we agree this should have been communicated to you much sooner. This was then followed up internally, and your order was prioritised for immediate dispatch as soon as it arrived .
Your point around communication is valid. We should have contacted you earlier to inform you the item was out of stock and kept you updated as timelines changed. This is the standard you should expect from us.
We appreciate you raising this and it has been reviewed with our team to improve how we manage stock delays and customer updates going forward. We hope your next order experience reflects a much higher standard.
Skin on You Team Mali
Unfortunately I purchased stock that…
Unfortunately I purchased stock that wasn’t there when the company went to fill my order. These things happen, but I feel it is how they compensate for these errors that matter. It was a good start as I was treated to a sample of body filler but upon receiving it, it appeared to be a promotional product for external moisturising use only. It was so unclear the pharmacist agreed they needed to query the manufacturer. I have not had feedback from that despite me asking what I should do now. The response was to order some of the same product I originally ordered. My initial order and hook was the fact they offered short dated stock of a filler. The cynical me wonders whether this is how they may attract new customers? Given the fact I have now ordered filler from elsewhere, it was a shame that they have not offered me the original order at cost price for themselves at the least. Anyway. They asked
Me to leave a review good or bad
4 de maio de 2026
Resposta da Skin On You
Thank you for your feedback. We review every concern and aim to resolve issues fairly.
We are sorry your original order could not be fully fulfilled due to stock availability at the time. As discussed, a refund was arranged promptly for the unavailable units and processed once your account details were received.
Alongside this, a sample product was included as a goodwill gesture. We understand there was confusion around its intended use and the lack of accompanying leaflet. You raised this with us, and we escalated it to the manufacturer to get accurate clarification. This took a few days to come back to us, which led to a delay of around 3-4 days in our response. We agree this should have been communicated more clearly during that time.
At no stage was there any intention to mislead. The stock offering is positioned to give clinics access to reduced pricing where suitable, and many of our customers actively request this option. Sometimes the offers lead to many orders at once, hence the reason for the lack of stock with the original order placed.
We also understand your comments around replacement and pricing. In this case, a full refund was processed rather than a replacement, so you were not left out of pocket.
We value feedback like this, as it highlights where we need to improve communication. We remain focused on clear product information, transparency, and prompt resolutions.
We hope that your next order with us will be more pleasant experience.
Skin on You Team Mali
Resposta da Skin On You
Thank you for your kind review. We are glad your experience met expectations and we appreciate your support.
We had a good experience and so…
We had a good experience and so helpful, great price and quality .
We'll try more products and recommend you guys.
9 de maio de 2026
Opinião espontânea
Resposta da Skin On You
We appreciate your feedback. It means a lot to know your order and service ran smoothly.
Great service freindly staff
Great service freindly staff, many many products
7 de maio de 2026
Opinião espontânea
Resposta da Skin On You
Thank you for choosing us. We are pleased everything arrived as expected and on time.
Resposta da Skin On You
Thank you for your support. We look forward to working with you again soon.
I easily ordered from them
I easily ordered from them. Great team!
9 de maio de 2026
Opinião espontânea
Resposta da Skin On You
We appreciate your review. It is great to know our service met your needs.
Resposta da Skin On You
Thank you for taking the time to leave feedback. We are glad you had a good experience.
Resposta da Skin On You
We are pleased to hear everything went well with your order. Thank you for your support.
Amazing service every time
Amazing service every time! Fast delivery, well packaged, and always reliable. The team is professional, helpful, and the whole process is smooth and stress-free. Really impressed with how quickly everything arrives. Highly recommend this pharmacy!
8 de maio de 2026
Opinião espontânea
Mali
Great supplier to work with, always very responsive and quick with delivery. Reliable service, highly recommended.
1 de maio de 2026
GREAT SERVICE
28 de abril de 2026
Best service
6 de maio de 2026
Opinião espontânea
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