HETAS Opiniões 

782
•
TrustScore: 5 em 5

4,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

MJS Energy Ltd. - HETAS ID 6847 Application for new HABMS Engineer Registration. After hand off from Julia Bevan, Business Development Executive, HETAS Ltd., the final stages were handled b... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Abbie Bennett from HETAS has always politely and professionally sorted out any issues that I have come up against with HETAS as an installer. Their tech and systems can be clunky to say the least with... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent service from start to finish. I recently dealt with Barry Mairs, who was professional, friendly and knowledgeable throughout. He took the time to explain everything clearly, carried ou... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Izzie who dealt with all my enquiries was amazing and so helpful what an asset to the company. Alex

Informações sobre a empresa

  1. Agência de certificação
  2. também em
  3. Associação ou organização
  4. Organização sem fins lucrativos
  5. Serviços de aquecimento
  6. Serviços de chaminé

Escrito pela empresa

HETAS is the national organisation working for consumer safety and the wider public interest in safe, efficient and environmentally responsible use of biomass and other solid fuels. Our purpose is 'Working together for a cleaner, safer, and more sustainable environment'. Through our website you can search for approved and registered installers, chimney sweeps, retailers, servicing technicians and products ranging from stoves through to biomass boilers. HETAS operates it’s competent person scheme under authorisation from The Ministry of Housing, Communities and Local Government (MHCLG) and overseen by The United Kingdom Accreditation Services (UKAS) under the certification standard BSENISO 17065:2012. HETAS is part of Cleaner Safer Group.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

782 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(782)

78 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Thank you julia for your patience and professionalism much appreciated

Julia from hetas has made it alot easier for me to register me and has helped me from start to finish, Many thanks from dave at strathbogie stoves and logs

28 de março de 2025
Opinião espontânea
logótipo da HETAS

Resposta da HETAS

Thank you for reviewing HETAS, David. It's great to hear that Julia was patient whilst assisting with the registration process. Please don't hesitate to get in touch again if we can help you out further. Julia and the team will be happy to help.

Classificada 5 em 5 estrelas

A big thank you to Billie and the team…

A big thank you to Billie and the team at HETAS registrations who have performed brilliantly from start to finish in getting my registration sorted without any problems . Five star rating from me for top drawer assistance and prompt service 👍.
Terry Kelly
Amethyst stoves and fires .

26 de março de 2025
Opinião espontânea
logótipo da HETAS

Resposta da HETAS

Thank you for reviewing HETAS, Terence. We're so pleased to hear that Billie and our team provided you with brilliant and prompt service! Please do get in touch again if we can help you out any further, we'll be happy to help.

Classificada 5 em 5 estrelas

Transfer of account for new company details

Lyn Olsson was a great help when we needed to update our company information and arranged for new logins and emailed everything so the transfer was seemless, HETAS are always spot on with letting us know what updates are needed and helping on the phone with registrations etc, thank you

20 de março de 2025
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logótipo da HETAS

Resposta da HETAS

Thank you for reviewing HETAS, Philip. It's great to hear that Lyn was great help while assisting with your enquiry. Please don't hesitate to get in touch again if we can support you any further, the team will be happy to help.

Classificada 5 em 5 estrelas

Quick and Efficient Assistance

Abbie dealt with my problem quickly and efficiently - she was really helpful and I'm very grateful.

18 de março de 2025
Opinião espontânea
logótipo da HETAS

Resposta da HETAS

Thank you for reviewing HETAS, Kate. It's great to hear that Abbie dealt with your problem quickly and efficiently. Please don't hesitate to get in touch again if we can assist you further, the team will be happy to help.

Classificada 5 em 5 estrelas

Julia

Julia! ⭐️ super helpful, super proactive ⭐️

18 de março de 2025
Opinião espontânea
logótipo da HETAS

Resposta da HETAS

Thank you for reviewing HETAS. We're pleased to hear that Julia was super helpful while assisting you. Please do get back in touch again if we can help you out any further.

Classificada 5 em 5 estrelas

Diligent

Billie has been non stop in her communications to help us get fully registered - great work !!

14 de março de 2025
Opinião espontânea
logótipo da HETAS

Resposta da HETAS

Thank you for reviewing HETAS, Brian. We're pleased to hear that Billie has been great at communicating with you throughout the registration process! Please do get in touch again if we can assist you further, Billie and the team will be happy to help.

Classificada 5 em 5 estrelas

Were really helpful and made the…

Were really helpful and made the process a lot easier than I first thought.

12 de março de 2025
Opinião espontânea
logótipo da HETAS

Resposta da HETAS

Thank you for reviewing HETAS, William. We're pleased to hear that our team were really helpful while assisting you. Please do get back in touch if we can help you out any further.

Classificada 5 em 5 estrelas

Julia made the process easy to perform

Julia made the process easy to perform. And everything was done well and thorough.

11 de março de 2025
Opinião espontânea
logótipo da HETAS

Resposta da HETAS

Thank you for reviewing HETAS, Colin. We're pleased to hear that Julia made the process easy for you. Please do get in touch again if we can assist you further, we'll be happy to help.

Classificada 5 em 5 estrelas

Huge thanks to Julia and the team for…

Huge thanks to Julia and the team for making the whole process simple and easy

Many thanks

Ian Puddick
Leakbusters Limited T/as London Boiler Company

11 de março de 2025
Opinião espontânea
logótipo da HETAS

Resposta da HETAS

Thank you for reviewing HETAS, Ian. We're pleased to hear that Julia and the team made the registration process easy for you. Please do get in touch again if we can assist you any further, we'll be happy to help.

Classificada 5 em 5 estrelas

Compliments all round

I must compliment the HETAS staff for their efficiency, patience and prompt service during a recent dispute with an installer. They were clear about what they could or could not do, but firm with the company about meeting their obligations. It was resolved eventually after an inspector came and viewed the issue, writing a clear and honest account. Thank you to all HETAS staff.

10 de março de 2025
Opinião espontânea
logótipo da HETAS

Resposta da HETAS

Thank you for reviewing HETAS, Neil. It's great to hear that our team were efficient, prompt and clear whilst supporting you with your issue. We've passed your feedback onto the team directly. Please don't hesitate to get in touch again if we can help you out any further.

Classificada 5 em 5 estrelas

Really helpful

Breeze was amazing, so kind and helpful. A real credit to your organisation.

7 de março de 2025
Opinião espontânea
logótipo da HETAS

Resposta da HETAS

Thank you for reviewing HETAS, Linda. We're pleased to hear that Breeze was helpful while assisting you. Please do get in touch again if we can help you out any further, the team will be happy to help.

Classificada 5 em 5 estrelas

Hetas Application Team

Had a number of calls with Julia who was most helpful and polite making the whole process extremely easy.

4 de março de 2025
Opinião espontânea
logótipo da HETAS

Resposta da HETAS

Thank you for reviewing HETAS, Mark. We're so pleased to hear that Julia was helpful and polite whilst assisting you. Please do get in touch again if we can help you out any further.

Classificada 5 em 5 estrelas

Very helpful staff and useful website…

Very helpful staff and useful website and service, much appreciated.

4 de março de 2025
Opinião espontânea
logótipo da HETAS

Resposta da HETAS

Thank you for reviewing HETAS, Simon. We're pleased to hear that our team were very helpful to you. Please do get in touch again if we can help you out any further.

Classificada 5 em 5 estrelas

Excellent service

4 de março de 2025
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logótipo da HETAS

Resposta da HETAS

Thank you for reviewing HETAS, Thomas. We're pleased to hear you received excellent service from our team. Please do get in touch again if we can help you out any further.

Classificada 5 em 5 estrelas

Abbie

I spoke with Abbie today who explained things to me and helped me sort out some mislayed records. Polite, professional and a pleasure to talk to.

3 de março de 2025
Opinião espontânea
logótipo da HETAS

Resposta da HETAS

Thank you for reviewing HETAS, Andrew. We're pleased to hear that Abbie was polite and professional whilst assisting you. Please do get in touch again if we can help you out any further.

Classificada 5 em 5 estrelas

Amazing support when changing my…

Amazing support when changing my company name . Swift service and great advice . Always recommend hetas

1 de março de 2025
Opinião espontânea
logótipo da HETAS

Resposta da HETAS

Thank you for reviewing HETAS, Neil. We're pleased to hear that our team provided you with swift service. Please do get in touch again if we can help you out any further.

Classificada 5 em 5 estrelas

Have spoken to Mrs L at Hetas meny…

Have spoken to Mrs L at Hetas meny times over year brilliant help me sort out issues and been very patient assist to the company.

21 de fevereiro de 2025
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logótipo da HETAS

Resposta da HETAS

Thank you for reviewing HETAS, Shaun. We're pleased to hear that our team has been brilliant and patient while assisting you with your enquiries. Please don't hesitate to get in touch again if we can help you out further.

Classificada 5 em 5 estrelas

Brilliant

Brilliant, really accommodating and friendly

13 de fevereiro de 2025
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logótipo da HETAS

Resposta da HETAS

Thank you for taking the time to review HETAS. We're pleased to hear that our team were accommodating and friendly. Please do get in touch again if we can help you out any further!

Classificada 5 em 5 estrelas

All the HETAS team provide us with…

All the HETAS team provide us with invaluable support and advice which as a small business we appreciate. Abbie particularly has been a great help in responding to queries promptly.

12 de fevereiro de 2025
Opinião espontânea
logótipo da HETAS

Resposta da HETAS

Thank you for taking the time to review HETAS. We're pleased to hear that Abbie and our team have provided you with invaluable advice and have responded to your enquiries promptly. Please don't hesitate to get in touch again if you have any further questions, we'll be happy to help.

Classificada 5 em 5 estrelas

I cannot thank Breeze enough

I cannot thank Breeze enough for her incredible help in sorting an urgent issue with a compliance certificate I needed to sell my house. From the moment I reached out, she was professional, knowledgeable, and genuinely committed to help me
If you need someone who truly knows their stuff and delivers exceptional service, Breeze is the person to trust. Highly recommend! Thank you Breeze 👍

12 de fevereiro de 2025
Opinião espontânea
logótipo da HETAS

Resposta da HETAS

Thank you for reviewing HETAS, Mat. We're pleased to hear that Breeze helped resolve an urgent issue for you and delivered exceptional service. Please don't hesitate to get in touch again if you need any further assistance, Breeze and the team will be happy to help!

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

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Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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