2 Cumberland Street, LU1 3BW Luton, GB


Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

This is mine and my partners first pregnancy, our 12 week scan isn’t until January so we wanted some reassurance before going into the Christmas period. It was the most amazing experience, topped off... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I visited the clinic in Luton and had an amazing experience. The waiting area is very clean, decorated lovely with lots of things to look at while your waiting. the staff are so friendly. The so... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Everything from start to finish was such a lovely experience. The waiting area was spotless and welcoming. Joshua on reception was very polite and friendly. Kwame the sonographer was amazing and profe... Ver mais

Classificada 5 em 5 estrelas

Lovely, friendly staff to greet you on reception. The sonographer made us both feel at ease. He took his time and was so informative every single step of the way. We will definitely be back for future... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Centro de cuidados de gravidez
  2. Loja de maternidade

Escrito pela empresa

The official Hey Baby 4D ultrasound clinic review profile. Hey Baby 4D provide private ultrasound services to expectant parents throughout pregnancy, including reassurance scans, gender scans, 4D scans and NIPT services. Our clinics only hire qualified and experienced sonographers to ensure the safety of you and your baby at all times. With our exclusive gender reveal lighting, lovely merchandise and simple online booking system, you can be sure of a professional and supportive experience with us. Hey Baby 4D has clinics all over the country. Follow the link on our profile page to find your nearest clinic.


Informações de contacto

3,3

Aceitável

TrustScore: 3.5 em 5

5 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Do not recommend

Do not recommend. I am very disappointed with my experience with this clinic regarding my blood test. I was initially told at the clinic that results would take 2–5 days.
When this timeframe passed, I called on day five (22/05) and was then told I would receive results by Saturday 23/05 or at the latest Monday 25/05. Despite this reassurance, no results were received.
On the 25/05 evening, I contacted them again and only after this did I receive a different explanation stating that results take 5–10 working days after the sample reaches the laboratory. This was never communicated to me at any earlier stage, either during my appointment or during my follow-up call when specific dates were given. This has resulted in repeated incorrect expectations, avoidable stress, and a lack of trust in the information provided.
In addition, the blood draw was not successful on the first attempt. The practitioner was unable to take the sample and I was left with a significant bruise afterwards. I have very visible veins and pale skin and should be an easy patient, which made the failed attempt even more frustrating.
I also received a marketing email while waiting for results encouraging patients to leave a Google review and enter a raffle to win a £50 Amazon voucher. In my view, this raises concerns about how representative some of the Google reviews may be.
Overall my experience has left me with serious concerns about communication, consistency of information, and reliability of the service.

26 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Highly, highly recommend

Everything from start to finish was such a lovely experience. The waiting area was spotless and welcoming. Joshua on reception was very polite and friendly. Kwame the sonographer was amazing and professional. He talked us through the scan in such detail. I had the 4D scan and my baby's hand was over the face so couldn't catch a clear image. Kwame took his time and tried everything but hand wouldn't budge! He then offered us to come back to try again free of charge. Can not fault this place and highly recommend.

16 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Highly recommend Luton

I visited the clinic in Luton and had an amazing experience.

The waiting area is very clean, decorated lovely with lots of things to look at while your waiting. the staff are so friendly. The sonographer Kwame is amazing! He is reassuring, he makes the experience exiting and enjoyable for both you and your partner.
Will definitely be returning again throughout the pregnancy.

4 de maio de 2025
Opinião espontânea
logótipo da Hey Baby 4D - Luton

Resposta da Hey Baby 4D - Luton

Hi Lowri,
Thank you for your lovely review! We're so happy to hear that you had such a great experience at our Luton clinic. It’s wonderful to know you felt welcomed and reassured — we'll be sure to pass your kind words on to Kwame! We look forward to seeing you again throughout your pregnancy journey.
– The Hey Baby 4D Team

Classificada 5 em 5 estrelas

Lovely clinic

Lovely, friendly staff to greet you on reception. The sonographer made us both feel at ease. He took his time and was so informative every single step of the way. We will definitely be back for future scans!!

26 de janeiro de 2025
Opinião espontânea
logótipo da Hey Baby 4D - Luton

Resposta da Hey Baby 4D - Luton

Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our team. It’s always our goal to make sure our customers feel comfortable and supported, and we're so glad you felt welcomed during your visits. We look forward to seeing you again in the future!

Classificada 5 em 5 estrelas

The most amazing experience

This is mine and my partners first pregnancy, our 12 week scan isn’t until January so we wanted some reassurance before going into the Christmas period. It was the most amazing experience, topped off with a little goody bag! My partner already wants to book again for later down the line, we were both a little emotional after and it was a great thing to share❤️ would recommend to everyone. The sonography and receptionist are both lovely guys! Thank you so much.

22 de dezembro de 2024
Opinião espontânea
logótipo da Hey Baby 4D - Luton

Resposta da Hey Baby 4D - Luton

Hi Sf,
Thank you so much for your beautiful review! We’re honoured to have been part of such a special moment for you and your partner during your first pregnancy. It’s lovely to hear that the experience brought reassurance, joy, and even a few happy tears — that’s exactly what we hope for! We’re so glad you felt supported by our team and that you enjoyed the little goody bag too. We’d be absolutely delighted to welcome you back later in your journey ❤️
– The Hey Baby 4D Team

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais