I, like so many others didn't realise this site would continue to take money despite there being no further use made of the service. I can't believe I've only just noticed this after a few months -... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Moet er ineens voor betalen, nooit geweest, jammer. Heb nergens gezien aan t begin van de vragenlijst 'voor voorlopige indicatie' ,dat het een 7-daagse proefperiode is voor €1,98 en daarna abonnement.... Ver mais
A empresa respondeu
De openheid van zaken en de wil om tot een oplossing te komen geven een gevoel van serieus genomen te worden. Waardering daarvoor.Ik zal de bescheiden opzoeken en doorsturen.
A empresa respondeu
Habe ordnungsgemäß für eine medizinische Antwort die verlangten 1:99 € bezahlt und erhalte nun, ohne direkten Hinweis ein ABO über 16,99 €. zügige Kündigung habe ich direkt an die info.hierhebikpij... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Op Hierhebikpijn.nl kun je een zelfstest doen voor je lichamelijke klachten en blessures.
Informações de contacto
Ringbaan-Oost 116C2, 5013CD, Ringbaan-Oost, Holanda
- hierhebikpijn.nl
2,4
Mau
260 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 96% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Heeft geweldig geholpen
Heeft geweldig geholpen, kan nu weer hardlopen na een half jaar oefeningen doen.
12 de junho de 2025
Opinião espontânea
Resposta da Hierhebikpijn.nl
Hallo Albert, dank je voor je review. Wat fijn om te lezen! Ik wens je veel hardloop plezier :)
Sneaky subscription trap
Purchased a one-off trip through their diagnostic tool, for a few pounds, but when reviewing later credit card statements I found this had been converted into a £9.99 per month subscription. I never received an email relating to this, and it was not at all clear that a subscription was on the agenda (although I now see it is in the Ts&Cs). Definitely unethical, possibly even a scam.
8 de agosto de 2025
Opinião espontânea
Resposta da Hierhebikpijn.nl
Hi James,
I tried to contact you personally, but unfortunately did not receive a response.
I'm sorry to hear that the payment did not proceed as you had expected. You authorized our UK website Physiocheck.co.uk for future payments by paying for the trial period. You may not have seen this, or you may have overlooked it, but you could have prevented the payment by cancelling your subscription during the 7-day trial period. We explicitly mention all this on our checkout page and pricing page:
https://www.physiocheck.co.uk/pricing
We will cancel your subscription.
SCAM
I do not know who this company is, and I have never purchased anything from them, but they have taken £9.99 out of my account for the past two months.
Hierhebikpijn, pls don't leave a return message to my review saying you tried to contact me but were unable to get through. You seem to have all my other details. YOUR COMPANY IS A SCAM!!!!
People steer clear!!
3 de agosto de 2025
Opinião espontânea
Resposta da Hierhebikpijn.nl
Hi Michelle,
I tried to contact you personally, but unfortunately, I couldn't. I can't find you in our system with just your first name. I was hoping you would have shared your information with me so we could have resolved the issue.
I'm sorry to hear that the payment didn't proceed as expected. You authorized us for future payments by paying for the trial period. You may not have seen this, or you may have overlooked it, but you could have prevented the payment by canceling your subscription during the 7-day trial period. We explicitly mention all this on our checkout page and pricing page.
Could you please contact us so we can cancel your subscription?
Resposta da Hierhebikpijn.nl
Hallo Diana, dank je voor je review!
Niet doen
Na een algemeen nietszeggend advies 3 euro betaald en daarna blijkaar een abonnement aangeschaft. Heel sneaky. De servicedesk legt keurig uit hoe je geen poot hebt om op te staan. En dat je allemaal herinneringsmailtjes krijgt. Geeneen gezien, ze zaten in de spamfilter van outlook.
Uit hun goede hart hebben ze de laatste maand teruggeven, de overige 5 maanden heb ik ze voor niets gespekt. Waardeloos, ga naar een echte dokter!
24 de julho de 2025
Opinião espontânea
Resposta da Hierhebikpijn.nl
Hallo Annelore,
Het spijt me om te horen dat je bent teleurgesteld in onze diensten.
We hebben al persoonlijk contact gehad, en uit coulance een terugbetaling aan je gedaan.
Onze zelfcheck is gemaakt door professionele fysiotherapeuten op basis van de meest voorkomende fysiotherapeutische aandoeningen. We gebruiken een uniek algoritme dat zeer uitgebreid eventuele aandoeningen bepaalt, en ook aangeeft met welke aandoeningen je minder overeenkomsten hebt. Met een kleine bijdrage voor de zelfcheck bieden we de kwaliteit waar wij voor staan.
Wij kunnen er spijtig genoeg niks aan doen dat onze mailtjes in jouw spambox zijn aangekomen. Ik had gehoopt dat je eerder met het probleem was gekomen, zodat we het samen hadden kunnen oplossen.
This is a SCAM website
This is a SCAM website. It offers a service which is not bad by itself. But as many reviewers have posted, they charge you 2,99 for a one time purchase, and then subscribe you without consent to a monthly payment on aprox. 17 €. I see they respond to each similar review with similar answers in context of, there is a pricing page on our website, we are sending reminder emails etc. but I have not received any email from them, nor did I give my approval for subscribing. I can see that this problem occurs very often for a long period. They are very interested in responding to each bad review on same exact issue, but they are not very interested in solving this problem for their future customers. So its just a plain old SCAM. A business oriented towards collecting money on hidden subscriptions. It might generate some money for them, but in long-term, it is destined for failure. Hopefully it does fail if they do not resolve it.
16 de julho de 2025
Opinião espontânea
Resposta da Hierhebikpijn.nl
Hi,
I tried to contact you personally, but unfortunately, I haven't received a response.
Our prices are listed on our website, and we also inform you by email that after the 7-day trial period, it automatically converts to a monthly subscription. You can always cancel your subscription yourself in your account; I see you were able to do so. Unfortunately, you canceled after the trial period, which resulted in the monthly subscription being activated.
Would you please contact us so we can resolve this issue?
De helpdesk denkt pro-actief mee en is…
De helpdesk denkt pro-actief mee en is goed bereikbaar.
8 de julho de 2025
Opinião espontânea
Resposta da Hierhebikpijn.nl
Hallo Sascha, bedankt voor je review en het compliment!
Scam alert
have no association with this company, but they have charged my account $13 dollars for months. They need to be taken down, they are a scam.
1 de julho de 2025
Opinião espontânea
Resposta da Hierhebikpijn.nl
Hi Casey,
I tried to contact you personally, but unfortunately, this was unsuccessful. I have canceled the subscription for you.
I'm sorry to hear that the payment didn't proceed as expected. You authorized us for future payments by paying for the trial period. You may not have seen this, or you may have overlooked it, but you could have prevented the payment by canceling your subscription during the 7-day trial period. We explicitly mention all this on our checkout page and pricing page.
I'm sorry you wrote this review, as we also refunded you some monthly charges.
I would give -5 star if possible
I would give -5 star if it were available. Complete scam. I did a consultation in December 2024 for 3.99 USD. Never seen any other charge mentioned. Still don’t think I authorized it. But they have been charging me 13.99 every month until May. I discovered the charge yesterday and instructed PayPal to stop payment. They are shameless thieves who had the guts to send me a message asking for payment for June because I had stopped payment. Payment for what? I clicked one spot to see what the website say about my achy hip, read the results, all in less then two minutes, paid $3.99. That should have been the end of it. These guys then charged me $84.00 without my knowledge. That is a steal.
12 de dezembro de 2024
Opinião espontânea
Resposta da Hierhebikpijn.nl
Hi Jiang,
We have had personal contact. I'm sorry to see that you've left a negative review here, especially after we were happy to issue you a refund.
I'm sorry to hear that the payment did not proceed as you had expected. You authorized us for future payments by paying for the trial period. You may not have seen this, or you may have overlooked it, but you could have prevented the payment by cancelling your subscription during the 7-day trial period. We explicitly mention all this on our checkout page and pricing page.
Snelle reactie met goed resultaat
12 de junho de 2025
Opinião espontânea
Resposta da Hierhebikpijn.nl
Hallo, dank je wel voor je review!
I did a consultation with this company…
I did a consultation with this company for £2.49. Thought it was fair to pay something for the tool they made.
Paying EUR13,- for months. I was not made aware of this payment or indeed what it is even for. Didn't know it was a trial period.
10 de junho de 2025
Opinião espontânea
Resposta da Hierhebikpijn.nl
Hi,
I tried to contact you personally, but unfortunately this did not work.
I'm sorry to hear that the payment did not proceed as you had expected. You authorized us for future payments by paying for the trial period. You may not have seen this, or you may have overlooked it, but you could have prevented the payment by cancelling your subscription during the 7-day trial period. We explicitly mention all this on our checkout page and pricing page.
Would you like to contact us so we can cancel your subscription and resolve this together?
Prima service bij opzegging abonnement
5 de junho de 2025
Opinião espontânea
Resposta da Hierhebikpijn.nl
Hallo Annamarie, dank je voor je review. Ik ben blij dat we je hebben kunnen helpen.
UIteindelijk de info gekregen die ik…
UIteindelijk de info gekregen die ik wenste. zij het na een paar pogingen
5 de junho de 2025
Opinião espontânea
Resposta da Hierhebikpijn.nl
Hallo Wim, dank je voor je review.
Heb eenmalig de test gedaan
Heb eenmalig de test gedaan. De gevraagde 2,99 betaald. Prima. Nu lijkt het erop dat ik aan een abonnement vast zou zitten waar ik niet om gevraagd heb en ook niet wil. Dus kappen met die aanmaningen.
18 de maio de 2025
Opinião espontânea
Resposta da Hierhebikpijn.nl
Hallo Willy,
Ik heb geprobeerd contact met je op te nemen maar dit is helaas niet gelukt. Zou je contact met ons op willen nemen zodat wij je abonnement kunnen annuleren?
Ik vind het jammer om te horen dat de automatische incasso niet is verlopen zoals je verwacht had. Je hebt ons geautoriseerd voor toekomstige automatische incasso's door voor de proefperiode te betalen. Misschien heb je dit niet gezien, maar je had de automatische incasso kunnen voorkomen door tijdens de proefperiode van 7 dagen je abonnement op te zeggen. Dit alles vermelden wij expliciet op onze afrekenpagina en in de herinneringsmails die je van ons hebt ontvangen.
Daarnaast vind je de prijzen ook op onze prijzenpagina:
https://www.hierhebikpijn.nl/prijzen
Snel opgelost!
15 de maio de 2025
Opinião espontânea
Resposta da Hierhebikpijn.nl
Hoi Bianca, dank je voor je review :)
Stilzwijgend zit je aan een abonnement
Stilzwijgend zit je aan een abonnement
10 de maio de 2025
Opinião espontânea
Resposta da Hierhebikpijn.nl
Hallo,
Ik heb geprobeerd persoonlijk contact met je op te nemen, maar dit is helaas niet gelukt.
Wat vervelend om te horen dat de automatische incasso niet is verlopen zoals je verwacht had. Je hebt ons geautoriseerd voor toekomstige automatische incasso's door voor de proefperiode te betalen. Misschien heb je dit niet gezien, maar je had de automatische incasso kunnen voorkomen door tijdens de proefperiode van 7 dagen je abonnement op te zeggen. Dit alles vermelden wij expliciet op onze afrekenpagina en in de herinneringsmails die je van ons hebt ontvangen.
Daarnaast vind je de prijzen ook op onze prijzenpagina:
https://www.hierhebikpijn.nl/prijzen
Zou je contact met ons op willen nemen, zodat wij je abonnement kunnen stop zetten?
Hierhebikpijn is a scam
have no association with this company, but they have charged my 12.5 dollars for months. They need to be taken down. At this point its not a scammy sales tactic, this is theft.
8 de maio de 2025
Opinião espontânea
Resposta da Hierhebikpijn.nl
Hi Usama,
I'm sorry to hear that the payment did not proceed as you had expected. You authorized our website for future payments by paying for the trial period. You may not have seen this, or you may have overlooked it, but you could have prevented the payment by cancelling your subscription during the 7-day trial period. We explicitly mention all this on our checkout page and pricing page:
https://www.physiocheck.us/pricing
Het is prettig om zelf te kunnen…
Het is prettig om zelf te kunnen achterhalen waar de pijnklachten hoogstwaarschijnlijk mee te maken hebben. Ook worden er alternatieve diagnoses getoond in aflopende waarschijnlijkheid. De oefeningen voor elke aandoening zijn heel duidelijk en makkelijk uitvoerbaar. Ik merkte al snel verschil in mijn pijnklachten (tennisarm).
8 de maio de 2025
Opinião espontânea
Resposta da Hierhebikpijn.nl
Goedendag, dank je wel voor het mooie compliment en het schrijven van de review. Ik ben blij dat wij u hebben kunnen helpen.
Uitgebreide vragenlijst en tests die…
Uitgebreide vragenlijst en tests die voor mij al een heel deel wisten te verhelderen.
5 de abril de 2025
Opinião espontânea
Resposta da Hierhebikpijn.nl
Hallo Cindy, fijn dat we je hebben kunnen helpen! Dank je voor je review.
Goede en gerichte vraagstelling…
Goede en gerichte vraagstelling waardoor relatief snel een bevredigend antwoord. Hierdoor rust in het hoofd nu ik door deze zelftest snel gerust gesteld werd. Chapeau ......
3 de maio de 2025
Opinião espontânea
Resposta da Hierhebikpijn.nl
Hallo Jos, dank voor je review. Ik ben blij dat we je gerust hebben kunnen stellen.
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