Physiocheck.co.uk Opiniões 

558
•
TrustScore: 4 em 5

4,2

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Blijkbaar een keer online zoiets gedaan niet gekozen voor een abonnement! Wat schetst mijn verbazing er wordt elke maand geld afgeschreven!!!! Waarvoor??? Incasso stop gezet. Niet intrappen...foei

Classificada 4 em 5 estrelas

Was charged full subscription because I didn’t cancel before the end of the trial period but company refunded me as a gesture of good will. Might be better if they remind people they are about to be c... Ver mais

Classificada 5 em 5 estrelas

Easy to follow instructions and well laid out web pages. Very detailed questionnaire and well explained diagnoses which are rated for closest fit. Useful tool to help with basis for GP visit or self h... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We contacted them through a contact form late in the evening and got an answer already early in the next morning, with all options listed. Very customer friendly.

A empresa respondeu

Informações sobre a empresa

  1. Fisioterapeuta

Escrito pela empresa

Pain or injury? Indicate where you are experiencing pain or limitations. Answer a number of questions and gat a preliminary indication regarding your symptoms. THE online starting point for physiotherapy. Have any questions or concerns? Feel free to reach out to our customer service team through our website.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

558 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 96% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,2

Todas as opiniões

(558)

160 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Was charged full subscription because I…

Was charged full subscription because I didn’t cancel before the end of the trial period but company refunded me as a gesture of good will. Might be better if they remind people they are about to be charged rather than just doing it. But I’m grateful for the refund thank you.

13 de outubro de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

The product is really good,and the…

The product is really good,and the service is excellent, I would have preferred if I was given a once a week progress report and a reminder that my next payment is due.

5 de outubro de 2026
Opinião espontânea
logótipo da Physiocheck.co.uk

Resposta da Physiocheck.co.uk

Hi Richard, thank you for your kind words and helpful feedback! We really appreciate your suggestions and will take your feedback into account in our next update.

Classificada 5 em 5 estrelas

Very thorough work up and diagnosis

Easy to follow instructions and well laid out web pages. Very detailed questionnaire and well explained diagnoses which are rated for closest fit. Useful tool to help with basis for GP visit or self help

24 de setembro de 2026
Opinião espontânea
logótipo da Physiocheck.co.uk

Resposta da Physiocheck.co.uk

Hi Suzie, thank you so much for your thoughtful review! We’re delighted you found the check clear, detailed, and useful as a starting point for understanding your symptoms and deciding on next steps 🙂

Classificada 5 em 5 estrelas

Quick reply, very customer friendly

We contacted them through a contact form late in the evening and got an answer already early in the next morning, with all options listed. Very customer friendly.

2 de outubro de 2026
Opinião espontânea
logótipo da Physiocheck.co.uk

Resposta da Physiocheck.co.uk

Hi Christian, thank you so much for your kind review. We really appreciate your feedback and are very glad you had such a positive experience with us! 🙂

Classificada 5 em 5 estrelas

Great service

Great! Thanks. I had actually already found my details with you and was able to log in with a new password, but I was impressed with your speedy response to my query.
I was offered a free month when I cancelled, too, which I have accepted, so I’m very happy about that! All in all, a great experience 😊

28 de setembro de 2026
Opinião espontânea
logótipo da Physiocheck.co.uk

Resposta da Physiocheck.co.uk

Hi Helen, thank you so much for your lovely review! We really appreciate your kind words and are delighted you had such a positive experience 😊

Classificada 1 em 5 estrelas

Paywall scumbag company

27 de setembro de 2026
Opinião espontânea
logótipo da Physiocheck.co.uk

Resposta da Physiocheck.co.uk

Hi there, we’re sorry the pricing and result access were not clear to you. The costs are communicated at the start of the check and again at the end, and they are always available on our pricing page. We also reached out to you through Trustpilot so we could discuss this with you, but unfortunately we haven’t received a response.

https://www.physiocheck.co.uk/pricing
https://www.physiocheck.co.uk/check/start

Classificada 4 em 5 estrelas

Physiocheck quality

The company offers a test and precribes the exercises according to the test. In my case the exercices for three different shoulder muscles and tendons were overlapping and similar exercises repeated on same day withouth relaxing days scheduled.
When I showed the orthopedic diagnostic they offered exercises for shoulder rotator cuff tear. I will now test and give opin ion on next report

24 de setembro de 2026
Opinião espontânea
logótipo da Physiocheck.co.uk

Resposta da Physiocheck.co.uk

Hi Juan,

Thank you for sharing your detailed feedback. We hope the rotator cuff exercises are helpful, and we’ll be interested to hear how you get on 🙂

Classificada 3 em 5 estrelas

The reply is excellent and helpful

The reply is excellent and helpful but I was not initially told that you would take money from me on a monthly basis and I found it difficult to cancel. Thank you for your helpful reply

14 de setembro de 2026
Opinião espontânea
logótipo da Physiocheck.co.uk

Resposta da Physiocheck.co.uk

Hi Carol,

Thank you for your kind words about our reply. We’re sorry the monthly subscription and cancellation were not initially clear to you. The pricing and subscription details are explained here:
https://www.physiocheck.co.uk/pricing

I can see that you contacted our customer service team and that the issue has now been resolved to your satisfaction 🙂

Classificada 5 em 5 estrelas

I found your site very interesting but I`m a natural sceptic!!!

I found your site very interesting but, I`m sorry, I just don`t trust these sites that welcome you and then slip in a clause that in a week or a month or whatever, you have to sign up for debits from your bank account. They always work on the principle that you will intend to cancel and then forget. Don`t they? You`ve probably been caught by sites like that yourself. Then, when you do try to cancel there`s some complication and you can`t get through to the site to speak to anyone to find out how to withdraw from it. It seems your site is not such a site. You have allowed me to cancel and had the decency to reply to my request asking you to. But I wouldn`t have known that before I cancelled! I think I`m right in saying you did not give a phone number. Perhaps if you had (my apologies if you did and I missed it!) I might have felt more confident about being able to cancel before the trial period ended.
Hope this helps and thank you for your co-operative attitude.

26 de agosto de 2026
Opinião espontânea
logótipo da Physiocheck.co.uk

Resposta da Physiocheck.co.uk

Hi Neil, Thank you for your thoughtful feedback and kind words. We’re glad we could give you confidence by making cancellation straightforward and responding to your request. We also appreciate your suggestion about offering a phone number or telephone helpdesk. This is something we’re currently looking into :)

Classificada 5 em 5 estrelas

very prompt and helpful replies to…

very prompt and helpful replies to emails - great service

29 de agosto de 2026
Opinião espontânea
logótipo da Physiocheck.co.uk

Resposta da Physiocheck.co.uk

Hi P V, Thank you so much for your kind words. We really appreciate your support! :)

Classificada 4 em 5 estrelas

Useful and honest

I was abroad and wanted quick answers, not to actually root around and find a physical physio while on holiday. It was helpful and accurate BUT not needed once I was home and had a physiotherapist. When I realised I was still being charged, I asked to unsubscribe and WAS, almost instantly.

16 de agosto de 2026
Opinião espontânea
logótipo da Physiocheck.co.uk

Resposta da Physiocheck.co.uk

Hi Simon,

Thank you for sharing your experience. We’re glad the check was useful while you were abroad and that your subscription was cancelled quickly when you asked. We really appreciate your feedback.

Classificada 5 em 5 estrelas

Kind enough to cancel a subscription…

Kind enough to cancel a subscription made in error after the trial period.

14 de agosto de 2026
Opinião espontânea
logótipo da Physiocheck.co.uk

Resposta da Physiocheck.co.uk

Hi Ski Rabbit,

We really appreciate your kind words and are glad we could help. Thank you for taking the time to share this :)

Classificada 5 em 5 estrelas

Internal injuries- Bruises.

Unlike my sister, physiocheck reads, comprehends, and replies in a helpful way - and appreciates the information you might send regarding your aweful experiences, and the possible diagnoses and cause. When it comes to internal injuries, no one knows more about it than the patient, Initially at least.

2 de agosto de 2026
Opinião espontânea
logótipo da Physiocheck.co.uk

Resposta da Physiocheck.co.uk

Hi Gerard,

Thank you so much for your thoughtful review. We’re really grateful that you felt heard and found the information helpful. We appreciate you taking the time to share your experience, and we wish you all the best with your recovery.

Classificada 5 em 5 estrelas

Ver easy to cancel

Ver easy to cancel. Great videos and excercises

7 de agosto de 2026
Opinião espontânea
logótipo da Physiocheck.co.uk

Resposta da Physiocheck.co.uk

Hi Ursula,

Thank you so much for your 5-star review! We’re delighted you had a positive experience, and we’re glad cancelling was easy when needed :)

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