In September bought a 12 pack of High 5 Energy Bars. Only 8 in the box on delivery. Delivery firm ignored complaints. High 5 hid behind AI generated responses. Very poor customer service.
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Leia as opiniões dos outros
Willkommender Empfang. Kompetente Trainer die korrigieren, Lektionen und Übungen. Geschäftsführer leitet den Club Feldmeilen präsent, hilfsbereit, freundlich aber konsequent. Eine Freude hier zu tr... Ver mais
A very satisfied customer and a great product. I was handed this energy bar after the Manchester Marathon and really enjoyed the taste and felt like I should introduce it into my fuelling routine and... Ver mais
I've been using these drink tablets for a few years now. They are excellent at keeping me hydrated. I sweat a lot. These keep my mineral and vitamin levels up whilst tasting good too. Tropical flavour... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
High5 combine the latest developments in sports nutrition with years of racing experience to help you perform at your very best, no matter what your ability.
Informações de contacto
The Science Park, Sea View Way, BN2 6NT, Brighton, Reino Unido
- +44 (0)1273 303 817
- info@highfive.co.uk
- highfive.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 63% das suas opiniões negativas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Fast delivery
Fast delivery and always tastes great and lets me fulfill my cycling goals and ultimately potential.
Fast service, as advertised
Fast delivery, good products. The gummies are much preferred taste wise! Great wyabto keep the energy up on a long run!
Gels fine. Fault products and poor customer service communication
The gel its self is absolutely fine. However my recent purchase of the refill gel that comes with a reusable flask - the flask isn’t great.
The rubber that keeps the gel inside the bottle keeps falling out. And the hinge that allows the lid to open and close feels quite weak. So when you go to close the lid and if not in the correct spot it’ll bend to one side quite easily possibly leading it to snap quite easy.
With the rubber seal issue I had to cut my planned run short and also waste quite a lot of gel, which as a runner you can see my frustration with the product especially with the price.
My other issue is, I have already filled out a customer faulty product email but had very little response. One email within 2 weeks and still waiting for a reply from my last response. Which I am annoyed with as I have upcoming events so there fore having to buy elsewhere to receive and use In time for my next event(s).
So my low score is based on faulty products and poor customer service time and communication. If you need quickness don’t purchase from high5, especially if there’s going to be a problem.

Resposta da HIGH5
It’s good stuff.
Delivered to the wrong house.
Delivered to the wrong house. High-five were straight on me to confirm I got my kit. All good apart from a wonky delivery driver.

Resposta da HIGH5
Ordered it and it was delivered the…
Ordered it and it was delivered the next day.
Always buy high5 and use them whenever the weather heats up.
That you will only pay £2.99 post and pack.. that’s it!
Great giveaway but they want all of your info! You can change this after you receive goods, which only take about three days to receive. Good way of testing High5 if not used before
High5 - Fuelling the Dartmoor Classic Sportive
High5 have supported the #DartmoorClassic Sportive for a number of years, they have provided a fast and efficient service for their energy products and Protein recovery products to keep all our riders properly fuelled on their ride.
Big THANK YOU (or High Five) to all the High5 / ABSports Events Team :)
Good taste of this nutritional bar
Good taste of this nutritional bar. Just what I need.
Very good product taste is reasonable…
Very good product taste is reasonable and ok if mixed with milk i would give it 5 stars if it was a bit less expensive
Good products and good service
Easy to navigate products online and sports drink turned up within a few days even with free shipping selected.
This is our second order - delivery ws an issue
This is our second order. The first was super quick. However this order did not arrive, no message or email about delivery. Had to contact them directly and the third party delivery company had delivered it somewhere to be collected but with no communication. Customer service were extremely helpful, swift to respond and I was able to locate my order. Would give it 4 stars if the delivery had been better.
Great thanks
Great products
Great products, I use the hydration tablets and aqua gels mainly. But also the recovery powder. They all work well, good taste and not too sweet. It’s definitely my go to product now. Fast delivery too and a system for recycling the gel packs.
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