High Speed Gear Opiniões 569

Ordering was easy, shipping was fast. Hope the return is equally fast. Some of the it were not what I needed, that was on me though. Great products overall. Too expensive, everything is.

another company that advertises LIFETIME WARRANTY but doesn't abide by that policy. the people they hire are clueless, don't respond back to emails, don't take accountability for their employees, and have the worst customer service. i had a battle belt that was about 6 years old that started to fray on the inside making it inoperable with the Velcro. i called in May to their customer service and spoke with a guy named John. i informed him of the problem and he stated that it was no issue and to email some pics and he will get the warranty started and replace my belt free of charge. i sent the email and after 2 weeks of not hearing from them i called back. spoke to a lady who stated John has been on vacation and will be back that week. about 2 months goes by so i call back again. i was informed that John no longer works there but she can help me. she looked up my email and stated that this was normal wear and tear and she could only offer me a discount for a new belt. after sharing my frustration and how ive waited two months and was told i would be able to get it replaced she did not care. you would think to keep the customer happy you would make an exception, especially since i was literally told by one of THEIR employees i could warranty the product. but instead i get the run around and the basic corporate apology instead of taking accountability for their employee. long story short DO NOT BUY HSG items. not only do they not last in the field but the warranty/customer service is the worst. in the case of HSG they have no accountability and in their eyes the customer is always wrong apparently. super frustrated and will ensure to let my department and all other agencies i work with to never support this brand.

The people are very nice and helpful, but I returned a belt that was too small and it was lost even with the return authorization number clearly marked. The package was never found. So I ended up spending $450.00 for a belt.

Other than that, it's a great product. Note of caution size up your belt at least one size larger than your jean size as their web site instructs you to do.

I have found that HSG mag pouches are exactly what I need for myself and my students.

High quality kit at fair prices. Very good to find they have a real discount section too (“We made too many”). Shipping was fast as well. Very pleased with this outfit. I’ll be back!

As Always Very Satisfied No Better Product Out There Thank You Very Keep It Up 👍

Terrible customer service and experience. Pay exorbitant amounts for gear and the company can’t even pay shipping?? Terrible.

Your item description on belts need major improvement. It wasn’t my fault the belts ended up being too small, I went by your red printed info. Your returns and shipping rates are astronomical and felt like a robbery.

Hi quality products but overpriced slow shipping. I would imagine, most of your purchases for molle pouches are by law enforcement who most likely need the items quickly. I ordered one pouch, you charged me $15 shipping (1/3 of the product value) and it took two weeks to get here. This item could have been placed in a padded envelope and shipped for less than a couple bucks. If I didn't desperately need it, I would not have ordered it at that shipping rate. You shouldn't try profit off your shipping rate.

LONG time customer. I noticed product upgrades. Great stuff, made even better. As always, great products. I purchased the extended magazine taco to go underneath a hill people gear kit back for my extremely light weight spartan / javelin bipod. I purchased extra covered tacos to go on my chest rig extenders from haley strategic. I was pleased to find that these have been "re-worked" and do a much better job for all magazines from 30 round 5.56, 30 round 300 blk, and 25 round .308 AR-10. No matter what gear I choose to grab this kit helps to ensure I can carry everything I need. The mag pouches are double tacos WITH a flap. I can keep my subsonic seperate from my super sonics. I can keep them "locked down" so I don't grab the wrong ammo under pressure or by accident.

Hours of wearing a gun belt can become rather uncomfortable. This completely fixes that, as well as keeps the belt in place better due to the grippy nature of the pad. Been run one on my 3-Gun belt for a few years now and absoluty love it. Just bought a second one for my USPSA belt. I don't super need it because of less weight on the belt, but they're just so darn comfortable.

Easy to order but shipping and handling moved slowly. Hard to know when I’ll get my things. Still haven’t arrived three weeks later. I sent an email. Nothing yet

Great quality, fast delivery

Outstanding Customer Service & Quality Gear

Our Police Department has been using High Speed Gear products for our vests, and we recently had an issue where one of their products broke. When we brought it to their attention, they responded immediately with exceptional professionalism. Not only did they replace the product without hesitation, but they also fast-tracked the shipping directly to our department, ensuring the affected officer could get back to full operational capacity as quickly as possible at no cost.

This level of responsiveness and commitment to law enforcement is rare, and it speaks volumes about the integrity of High Speed Gear as a company. Their gear is already top-notch, but their customer service truly sets them apart. I highly recommend their products to other Police Departments—reliable, durable, and backed by a team that genuinely supports those who serve.

Thank you, High Speed Gear, for your dedication to law enforcement!

Cpl. Chris Hostrup
Fair Haven Police Department

I have had to order three different belts ranging from Large to XXL and none of them have been consistent in terms of going up in size. The Large and XL may as well have been the same size and then the XXL was too big that it fits with about a 3” gap between my belt and the clip.

Had an issue where my order arrived but with just item instead of four. Packing slip showed that three items shipped and one was on backorder, so I understood why that one was not in there. Called and talked to Jay. Without hesitation he created a new order with the missing items and I got all three (including the backordered one) in two days. AWESOME SERVICE!!

Great product, fast shipping…

Shipping address was different from the billing address. Was sending the order to my son in GA for a birthday/Christmas gift. Y’all sent it to me in WI. Not happy with this. I now have to spend money to ship it. Again.