Hills Lettings Opiniões 

77
TrustScore: 4.5 em 5

4,7

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Excellent and professional service from Hills lettings. Simon has always been answering my questions promptly and giving me his honest advice. Once he found the Tenant all the paperwork was complet... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We moved our letting to Hills 4 months ago. Simon is very well organised and responds promptly to any issues. We cant wait for our tenants in our other apartment to give notice to leave so that we can... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I used Simon at Hills Lettings as I was looking for a different hands on experience with letting out my property. Simon listened to my needs as an agent and promptly found new tenants, had them vetted... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have had an excellent experience with hills lettings Simon is very thorough and professional. He found suitable tenants in a matter of weeks. No hidden costs. Everything is clearly explained. E... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Empresa gestora de propriedades
  2. Agência imobiliária

Escrito pela empresa

Family-run residential lettings and management agency built on fantastic customer service. We focus on getting your property let quickly to high quality tenants. Our management service includes things other agents charge extra for such as guaranteed rent insurance and legal cover. We never charge our landlords for lettings and renewals. Try us out - take your first six months management (including letting your property) for just 6% inc. VAT. We're your local independent lettings agency covering the London boroughs of Greenwich, Lewisham, Bromley and Bexley.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

77 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(77)

21 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

We moved our letting to Hills 4 months…

We moved our letting to Hills 4 months ago. Simon is very well organised and responds promptly to any issues. We cant wait for our tenants in our other apartment to give notice to leave so that we can move this one to Hill!

4 de maio de 2026
Opinião espontânea
logótipo da Hills Lettings

Resposta da Hills Lettings

Thanks Paul for taking the time to review us - glad you're happy with the service we provide. Looking forward to continuing our relationship into the future.

Classificada 5 em 5 estrelas

Excellent and professional service from…

Excellent and professional service from Hills lettings. Simon has always been answering my questions promptly and giving me his honest advice. Once he found the Tenant all the paperwork was completed in record time.

Hills Lettings are now fully managing the flat and I am very happy with their services. I would highly recommend them to any landlord. Thank you, Simon.

5 de junho de 2026
Opinião espontânea
logótipo da Hills Lettings

Resposta da Hills Lettings

Hi Ron, thanks very much for the positive review and kind words. We really appreciate your comments.

Classificada 5 em 5 estrelas

Simon at Hills Lettings

I used Simon at Hills Lettings as I was looking for a different hands on experience with letting out my property. Simon listened to my needs as an agent and promptly found new tenants, had them vetted and it was a smooth moving in transition with good comms. Would recommend Simon and found him good value for money.

26 de junho de 2026
Opinião espontânea
logótipo da Hills Lettings

Resposta da Hills Lettings

Hi Darren, really appreciate you finding the time to review us, glad you've had a positive experience with us.

Classificada 5 em 5 estrelas

So far so good!

Simon was excellent to deal with, reasonable costs and got our property on the market and rented out for a good price quickly. It’s early days but so far all good and would recommend.

18 de julho de 2026
Opinião espontânea
logótipo da Hills Lettings

Resposta da Hills Lettings

Hi Jo, thanks for taking the time to review us, it's very much appreciated.

Classificada 5 em 5 estrelas

Hills have been so good for us

Hills have been so good for us. We had a lot of work needed doing on the property and Simon helped us source an incredible workman to manage the jobs and it looks great. It has been easy for us to rent out the property and relaxing not having to be on hand all the time.
Amazing experience.

21 de julho de 2026
Opinião espontânea
logótipo da Hills Lettings

Resposta da Hills Lettings

Hi Angela, I'm so glad we've been able to help with your property. Thanks very much for posting a review, we really appreciate it.

Classificada 5 em 5 estrelas

I have had an excellent experience with…

I have had an excellent experience with hills lettings
Simon is very thorough and professional. He found suitable tenants in a matter of weeks. No hidden costs. Everything is clearly explained. E mail queries answered very efficiently .
I would strongly recommend hills lettings to any landlord .

23 de junho de 2026
Opinião espontânea
logótipo da Hills Lettings

Resposta da Hills Lettings

Hi Uzma, we really appreciate the review, thank you. Glad we have been able to help with your property.

Classificada 5 em 5 estrelas

Speedy turnaround, good communicaation

Speedy turnaround to rent my property, clear and quick communication with the agents, and all for a much better rate than high-street brands. Glad that I've chosen Hills Lettings as first time landlord

1 de novembro de 2025
Opinião espontânea
logótipo da Hills Lettings

Resposta da Hills Lettings

Hi Maxine, I'm really pleased that we've been able to help with the letting of your property. Thanks so much for posting a review, it's very much appreciated.

Classificada 5 em 5 estrelas

Happy to recommend Hills Lettings

I have had a good experience with Hills Lettings. Their team is professional, responsive, and consistently responsible in managing my property so far. Especially during the time I was abroad, they kept in touch with me via WhatsApp, regularly sharing updates, progress, and photos throughout the renting process. I am happy to recommend their services to other landlords.

10 de novembro de 2025
Opinião espontânea
logótipo da Hills Lettings

Resposta da Hills Lettings

Glad we were able to help with your property, and we really appreciate you taking the time to leave a review. Thanks!

Classificada 5 em 5 estrelas

Great management experience

Hill lettings have been managing my property since July and the experience has been amazing. I was able to get a good deal on signing up for one years management as a new customer and their service has not disappointed, so much that I intend to stay with them for the long run. They are easy to communicate with and have a portal which is simple to use. I cannot fault them at all!

3 de fevereiro de 2026
Opinião espontânea
logótipo da Hills Lettings

Resposta da Hills Lettings

HI Emma-Leigh, glad that the letting of your property has worked out well, and that you're happy with our service. We look forward to our continued relationship.

Classificada 3 em 5 estrelas

No show and slow communic

I contacted them for a viewing of a rental property through openrent. They reminded me of the viewing twice, which is good. Nobody met me for the viewing and when I contacted the agent through openrent it took 40min for them to respond, by which time I was nearly home.

31 de janeiro de 2026
Opinião espontânea
logótipo da Hills Lettings

Resposta da Hills Lettings

Thanks for the feedback. Unfortunately the tenant of the property you were viewing was late, which was out of our control. However, we will review our procedures to see if this can be improved.

Classificada 5 em 5 estrelas

Easy, quick and professional

As a first time landlord, Simon has been great. We were able to get the property photographed, listed and leased within 5 days. We got above asking, and Simon made the process very easy. The whole team were great. We have had some issues with the Tenants, but this isn't something Hills can prevent, however until the point Hills have helped manage them effectively.

26 de janeiro de 2026
Opinião espontânea
logótipo da Hills Lettings

Resposta da Hills Lettings

Thanks so much for taking the time to leave a review, it's really appreciated.

Classificada 5 em 5 estrelas

A big thumbs up..

I am genuinely excited to give a big thumbs up to Hills Lettings. I have always felt there is space in the property management business for a company to do it really well and I finally seem to have found that company. They are not looking for the next way to get more money from customers and they do a great job of managing the property. Thank you!

23 de janeiro de 2026
Opinião espontânea
logótipo da Hills Lettings

Resposta da Hills Lettings

Thanks for the review, so glad we have managed to live up to your expectations.

Classificada 5 em 5 estrelas

A great letting agency

A great letting agency, responsive, and always keeps me fully informed. Any issues are dealt with quickly and efficiently. Both Simon and Patrick are very professional and any questions have been answered promptly.

1 de setembro de 2025
Opinião espontânea
logótipo da Hills Lettings

Resposta da Hills Lettings

Hi Billy, thanks so much for taking the time to review us - it really helps other landlords understand about our service.

Classificada 5 em 5 estrelas

Why should you use Hills as an agent?

I recently moved one of my rental units to Hills on a recommendation. One I thought too good to be true. But it was as suggested!
The team were very professional and communicated with me exceptionally well. In no time we had sorted pricing and suggestions on how to proceed and from an empty flat to a new tenant within 10 days!
Better still all they charge is their % on the rent. No finders fee, no check in fee, no extras at all- that’s all part of the service. And their cut is single digits!
I’ve recommended them to many landlords in my block and will continue to sing their praises.
Well done Hill’s and Thank You!

1 de dezembro de 2025
Opinião espontânea
logótipo da Hills Lettings

Resposta da Hills Lettings

Hi Robbie, thanks very much for the great review, I appreciate the time taken to do this.

Classificada 5 em 5 estrelas

As a landlord

As a landlord, I can confidently say Hills Lettings are far superior to conventional letting agencies. They fully manage my property and the entire process has been seamless, leaving me completely stress-free. Simon is incredibly helpful and always on hand to answer any questions. Their rates are extremely competitive and you never feel ripped off. I wouldn’t hesitate to recommend Hills Lettings to other landlords.

1 de outubro de 2025
Opinião espontânea
logótipo da Hills Lettings

Resposta da Hills Lettings

Hi Sandra, your support is greatly appreciated, thanks for reviewing us!

Classificada 5 em 5 estrelas

Good Value and a Personal Touch

I thoroughly recommend these rental specialists to any potential landlord. Hills lettings are the best value for money agents around, and their help more than exceeds their costs.

I am a first time landlord, and was looking to arrange to rent my own flat out to a trustworthy tenant. As it was my first time I compared all the different costs charged by the normal high street agents and discovered how expensive this was.

Hills lettings not only massively undercut them and made this an affordable venture for me, but have given the individual and personal touch lacking at the national and even local estate agents.

From the get-go they have been massively helpful in guiding me through the process and answering all questions (and anticipating others) but they were able to process the rental application and tenant checks in rapid time - I think I broke a record from the point of showing the flat to the Tenants for the first time, and their request to move in barely a week later! (I have only just recovered from the effort!)

Throughout that period (just before xmas) they were there for me every step of the way and I cannot stress enough how good they were.

Whilst tenants need to find the flat to live in, prospective landlords need to find a good tenant, have the checks done quickly and efficiently and not overpay for the service. Because Hills lettings are independent, they dont carry the costs of their other departments or less successful branches, so can offer amazing value to the landlord.

I 100% suggest checking them out.

15 de dezembro de 2025
Opinião espontânea
logótipo da Hills Lettings

Resposta da Hills Lettings

Hi Adrian, glad we were able to support you through the letting of your property. Appreciate you leaving such a positive review for us.

Classificada 5 em 5 estrelas

As a first time landlord

As a first time landlord, my experience with Hills Lettings has been excellent and I only have positive things to say so far! Simon has guided me through the processes patiently and has proved to be incredibly helpful every step of the way.

Very competitive fee structure with no up front fees. Simon managed to find a well vetted tenant very quickly.

Would certainly recommend!

1 de janeiro de 2026
Opinião espontânea
logótipo da Hills Lettings

Resposta da Hills Lettings

Hi Ben, it's been a pleasure helping you with your property, glad we met your expectations.

Classificada 5 em 5 estrelas

First class letting agency

Seriously the best letting agency we have had the pleasure of doing business with.

Customer service first class
Viewing for prospective tenants was well organised and seamless. Legal documentation all taken care of and invoicing and payments are always on time what more could we ask for

21 de janeiro de 2026
Opinião espontânea
logótipo da Hills Lettings

Resposta da Hills Lettings

Hi Sandra, thanks for taking the time to leave us a review, it's greatly appreciated.

Classificada 5 em 5 estrelas

Simon and the team made renting easy

Simon and the team made renting easy! Great communication, advice and ultimately results.

13 de dezembro de 2025
Opinião espontânea
logótipo da Hills Lettings

Resposta da Hills Lettings

Hi Issy, thanks so much for such a positive review - glad we could help you with your rental property.

Classificada 1 em 5 estrelas

Unfair Deposit Practices and Poor Tenant Treatment

I paid £xxx a month for a year to Hills Lettings. When I left, the property was in a much cleaner condition than when I moved in. I asked them to acknowledge normal wear and tear, but their response was, “For the length of time you were there we wouldn’t consider £150 to be a large amount. It won’t cover the repairs, but is a contribution towards it.”

They also said, “The rent you paid is irrelevant, this was the market value for the flat and you benefitted from living there.”

This attitude shows a lack of fairness and respect toward tenants. Future tenants should be cautious and keep detailed records from move-in to move-out.

We completely understand your role as an agent, but your response leaves out key facts. The property was not in good condition when we moved in — it was dusty, full of cobwebs, and poorly ventilated despite our early complaints. We took great care of the place and even helped with viewings for new tenants during our own working hours.

The deduction was not a fair reflection of the condition we left the property in. We only agreed to it to avoid further back-and-forth, not because we accepted your claims. This experience felt unfair and one-sided, which is why we stand by our review.

29 de outubro de 2025
Opinião espontânea
logótipo da Hills Lettings

Resposta da Hills Lettings

Thanks for the feedback. We have a duty to our landlords which we take seriously; where a tenant has caused damage to a property, we will seek redress from their deposit. We fully appreciate that this is often unwelcome news when leaving a property. However the process is overseen by TDS (where our deposits are held), and any deduction must be agreed by a tenant - which it was in your case. If a tenant disputes our suggested deductions, they are able to have their case decided by an independent adjudicator. Our records show this was offered to you, but not taken up.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais