Thanks to the amazing Hippo team, I was able to secure a new insurance plan that helped me close on a new home before the end of December 2025. Even though it was a busy holiday season, Hippo staff w... Ver mais

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Leia as opiniões dos outros
I have been trying to login to my account for over an hour! I have received 11 codes to my email address & when entered it sends me back to entering my email address. I have tried several different wa... Ver mais
A empresa respondeu
The experience in mostly smooth. I like the app. You have a weird billing quirk where I can't send a renewal payment until the previous one has actually expired, which is stressful. But mostly - YOU... Ver mais
A empresa respondeu
I FOUND THAT HIPPO INSURANCE GAVE ME THE BEST DEAL FOR MY MONEY. I COMPARED IT TO OTHER COMPANIES AND I FOUND IT TO BE THE LOWEST PRICE FOR MY INSURANCE NEEDS. TME CUSTOMER SERVICE IS GREAT.
Informações sobre a empresa
Escrito pela empresa
Homeowners are building their lives, families, and dreams—and we’re building a smarter way to protect them. At Hippo, we offer home insurance designed around the way homeowners live today, with personalized quotes in under 60 seconds to flexible coverage across auto, flood, and more. As a technology-enabled insurance group, Hippo brings deep industry expertise and advanced underwriting together to deliver proactive, tailored homeowners insurance. Beyond coverage, we support homeowners with ongoing care—like seasonal maintenance tips and helpful home resources—so they can stay prepared, protected, and confident in the place they call home.
Informações de contacto
Estados Unidos da América
- 800-585-0705
- support@hippo.com
- hippo.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 95% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Price customer service and how they…
Price customer service and how they inform you about what is needed to be done around my home
Always helpful and friendly
Always helpful and friendly
Love hippo
hippo is the best
If I have a problem, they solve it. I never have any problems. They’re on call anytime I want. I feel secure with them with all my information. I love Hippo. They’re the best. Thank you for having me.
Reasonable price and coverage.
It was easy to access and get approval
It was easy to access and get approval. Rates are very competitive as well as the coverage offered. Like the to do list to remind me of maintenance task that need to be addressed.
Highly efficient with superior coverage…
Highly efficient with superior coverage at a competitive rate. unconditionally recommend!
Price went up from 2025
Good Communication from Hippo Insurance
Hippo Insurance communicates well about upcoming payments due. This is helpful.
Affordable… and their customer service…
Affordable… and their customer service is excellent too
Hippo insurance
The immediate availability of the insurance was convenient and professionally managed. I’m happy to be a customer
I bought a house and I had no clue who…
I bought a house and I had no clue who to go to for homeowners and flood insurance. Hippo found me insurance I could afford. Hippo made is pretty easy to get and stay insured.
Good and easy
Awful company
Awful company, does not pay fulling claims and the pricing has more than quadrupled in less than 5 years. Customer service awful don't understand English definite language barrier they are in the Philippines do not use this company.

Resposta da Hippo Insurance
Terrible customer service
Terrible customer service. Trying to cancel my policy after I sold my house and they made it much more difficult than needed. Mack and Francis were specifically not helpful. Talking in circles and not answering my questions. Never again!

Resposta da Hippo Insurance
They couldn’t possibly be a worst…
They couldn’t possibly be a worst insurance company. Slow claims processing and they partner Wardlaw Claim Service which is an absolutely atrocious company. I picked them because they were the cheapest and I definitely got what I paid for. Don’t do it.
Update 1-I have been contacted by them and will update if they ever quit talking in circles.
Update 2- I have submitted an invoice for work done to two different individuals and still haven’t received a penny back. No acknowledgement. No nothing. If you value your home or at least expect an insurance company to do their job, for Christ sake look elsewhere. I have since purchased another policy with lower rates from an actual company with a good reputation (bundle your car and house. Big money saver) and cancelled my policy with this absolutely useless company. Kept the claim open, they do owe me money. Although I don’t expect to see a penny back on a major claim. Learn from my experience and stay far away. They’re not going to help you
Update 3- After submitting paid invoice and pics to the adjuster I get a email from another adjuster asking for the same thing I had submitted last week. Good god it’s like a bunch of clowns that run that place. It’s just comical at this point. Almost 3 months after the initial claim and still going back and forth.
Update 4- they literally closed my claim before all repairs were done lol. This company deserves to go under. Stay away. Most of these reviews are ai generated. This one is not.

Resposta da Hippo Insurance
THEY SELL YOUR PERSONAL INFORMATION
I am extremely dissatisfied and concerned that my personal information has clearly been shared or sold without my consent. I am now being continuously contacted by multiple motor warranty and insurance companies, which indicates that my data has been distributed unlawfully.
I have never given permission for my information to be processed, sold, or shared with third parties. This is a direct violation of the Protection of Personal Information Act (POPIA), which protects consumers against exactly this type of abuse.
This behaviour has resulted in ongoing unsolicited calls, amounting to harassment and a serious invasion of my privacy.
I demand that:
My personal information be immediately removed from all databases
Full disclosure be provided on how my data was obtained and shared
Confirmation that no further processing or distribution of my data will occur
If this matter is not addressed urgently, I will escalate it to the Information Regulator and pursue further legal action.
This is unacceptable and must be rectified immediately.

Resposta da Hippo Insurance
I live in Southern California and home…
I live in Southern California and home insurance is usually hard to get and very expensive. Hippo has provided with great coverage at reasonable price.
Double up in year 2
My second year saw a almost twice my previous premium and no roof coverage. WHO DOES THAT!!!

Resposta da Hippo Insurance
I am very disappointed with Hippo
I am very disappointed with Hippo. I have been a loyal customer for some time now. Hippo is taking advantage and has raised the price of my home insurance by a $1000 more a year! Because competition is less, Hippo is now gouging its customers. Knowing that there are less companies in California, Hippo is abusing us. I hate greedy people. Most people can't afford living expenses today, and to add to that is evil. Insurance companies are the biggest ripoff businesses taking in more money than they ever pay out. And endless profits and the customer just pays with no return to speak of. This is an outrage. And the other few companies are no better. The world is full of wicked people whose only reason to live is to bring misery on others. Hippo use to be a standard of fairness and economic customer consideration above the rest, but since the company changed underwriters, usury is the new game. I can not recommend Hippo any longer.

Resposta da Hippo Insurance
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