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Hippo Insurance Opiniões 

80
•
TrustScore: 3.5 em 5

3,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Thanks to the amazing Hippo team, I was able to secure a new insurance plan that helped me close on a new home before the end of December 2025.  Even though it was a busy holiday season, Hippo staff w... Ver mais

Classificada 1 em 5 estrelas

I have been trying to login to my account for over an hour! I have received 11 codes to my email address & when entered it sends me back to entering my email address. I have tried several different wa... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

The experience in mostly smooth. I like the app. You have a weird billing quirk where I can't send a renewal payment until the previous one has actually expired, which is stressful. But mostly - YOU... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I FOUND THAT HIPPO INSURANCE GAVE ME THE BEST DEAL FOR MY MONEY. I COMPARED IT TO OTHER COMPANIES AND I FOUND IT TO BE THE LOWEST PRICE FOR MY INSURANCE NEEDS. TME CUSTOMER SERVICE IS GREAT.

Informações sobre a empresa

  1. Companhia de seguros de habitação
  2. também em
  3. Companhia de seguros

Escrito pela empresa

Homeowners are building their lives, families, and dreams—and we’re building a smarter way to protect them. At Hippo, we offer home insurance designed around the way homeowners live today, with personalized quotes in under 60 seconds to flexible coverage across auto, flood, and more. As a technology-enabled insurance group, Hippo brings deep industry expertise and advanced underwriting together to deliver proactive, tailored homeowners insurance. Beyond coverage, we support homeowners with ongoing care—like seasonal maintenance tips and helpful home resources—so they can stay prepared, protected, and confident in the place they call home.


Informações de contacto

3,7

Aceitável

TrustScore: 3.5 em 5

80 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 95% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,7

Todas as opiniões

(80)

65 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

Service is prompt and representatives always helpful.

Everyone at Hippo Insurance has always been very easy to communicate with and very helpful.

We are disappointed that or rates went up. We are in a safe are, have security monitoring the development and we have had no claims. Being in our mid 80's, it's difficult to understand the increase. Experience date was sometime in Feb, Not necessarily the 13th

13 de fevereiro de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

Rates got to high and I never could log…

Rates got to high and I never could log into website

13 de abril de 2026
Opinião espontânea
logótipo da Hippo Insurance

Resposta da Hippo Insurance

Hi Jack, we really appreciate you sharing your feedback with us.

Please email us at customersolutions@hippo.com with your policy number, name, and address. We'll have someone reach out right away to help troubleshoot your login issue and look into your premium concern. We'll also connect you with the right person to review your options.

Classificada 5 em 5 estrelas

Hippo Insurance is a winner

I contacted Hippo Insurance while searching for home insurance and was pleasantly surprised and impressed with the responsiveness and professional communication. The representative I worked with provided several options and quotes for both the home coverage and the California Fair Plan. The communication since acquiring coverage and user friendly app have been excellent. I highly recommend Hippo insurance for those looking for competitive rates, excellent coverage and stellar customer service.

14 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

They found us reasonable homeowners…

They found us reasonable homeowners insurance when other companies simply said ‘no’ because of our canyon zip code or quoted an exorbitant annual rate. And they renewed us with a very modest increase.

15 de julho de 2025
Opinião espontânea
Classificada 3 em 5 estrelas

Preimium Problem

Have had no experience in claims because I have had no need. Fingers crossed. However, premium wise, last year they raised my home premium by almost 60%, now this year 2026, they doubled the premium with no explanations. Trying to get a better quote.

6 de maio de 2026
Opinião espontânea
logótipo da Hippo Insurance

Resposta da Hippo Insurance

Hi Jose, we appreciate you taking the time to leave your feedback.

Premium changes are driven by several factors, including updated replacement cost estimates and broader rate adjustments in your area. We recognize that doesn't make an increase easier to accept, and we're sorry we weren't able to explain it more clearly along the way.

If you'd ever like to discuss your policy and explore possibilities to lower your premium, our team is available at customersolutions@hippo.com.

Classificada 5 em 5 estrelas

Seamless renewal…

The quote for my renewal was provided promptly. Coverage was continuous. The payment was handled by Auto payment. When I reached out to find out when the renewal would come I received that information right away.

25 de março de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

You kept raising our premium which we…

You kept raising our premium which we paid and now did not renew our policy. I absolutely can not say that that was good service. And we never filed a claim!!

12 de maio de 2026
Opinião espontânea
logótipo da Hippo Insurance

Resposta da Hippo Insurance

Hi Patrick, we appreciate you taking the time to leave your feedback.

Premium changes are driven by several factors, including updated replacement cost estimates and broader rate adjustments in your area. We recognize that doesn't make an increase easier to accept, and we're sorry we weren't able to explain it more clearly along the way.

We're glad you found coverage that works for you. If you'd ever like to discuss your experience in more detail, our team is available at customersolutions@hippo.com.

Classificada 5 em 5 estrelas

Awesome Company

Hippo insurance was incredibly customer service friendly and rates that I could afford with coverage I couldn’t beat.

12 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

THE VERY BEST

I customers service the follow up the kindness and understanding is remarkable. It’s as though I had family here to help. As a senior widow, I rarely deal with insurance and was frightened, but everything was taken care for me, and online and the phone …easy peasy

1 de maio de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

Good experience but price gouging in unacceptable

The experience in mostly smooth. I like the app. You have a weird billing quirk where I can't send a renewal payment until the previous one has actually expired, which is stressful. But mostly - YOU HAVE RAISED MY PREMIUMS 425% IN 5 YEARS so I'll be looking to move on.

12 de maio de 2026
Opinião espontânea
logótipo da Hippo Insurance

Resposta da Hippo Insurance

Hi Jason, we appreciate you taking the time to leave your feedback. We're glad the app worked well for you and we hear your concern about premium increases.

Please email us at customersolutions@hippo.com with your policy number, name, and address. We'll connect you with the right person to review your options.

Classificada 1 em 5 estrelas

Take your money for a few years and drop you!

This company insured me for a year or two, no claims submitted, then dropped me for no good reason. I also tried to correct the policy for misinformation, sent it to them multiple times without resolution. For example, I have a 2-story house, but their paperwork lists a 1-story house. I am sure if a claim were made, they would find some excuse not to cover it!

1 de maio de 2026
Opinião espontânea
logótipo da Hippo Insurance

Resposta da Hippo Insurance

Hi mag rock, we're sorry to hear about this experience, and we want to make it right.

For these types of issues, email us at customersolutions@hippo.com with your policy number, name, and address so we can look into this right away.

If you're no longer a Hippo customer, we'd still like to help. Our team of agents can work with you to find a policy that fits your needs.

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