Thanks to the amazing Hippo team, I was able to secure a new insurance plan that helped me close on a new home before the end of December 2025. Even though it was a busy holiday season, Hippo staff w... Ver mais

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I have been trying to login to my account for over an hour! I have received 11 codes to my email address & when entered it sends me back to entering my email address. I have tried several different wa... Ver mais
A empresa respondeu
The experience in mostly smooth. I like the app. You have a weird billing quirk where I can't send a renewal payment until the previous one has actually expired, which is stressful. But mostly - YOU... Ver mais
A empresa respondeu
I FOUND THAT HIPPO INSURANCE GAVE ME THE BEST DEAL FOR MY MONEY. I COMPARED IT TO OTHER COMPANIES AND I FOUND IT TO BE THE LOWEST PRICE FOR MY INSURANCE NEEDS. TME CUSTOMER SERVICE IS GREAT.
Informações sobre a empresa
Escrito pela empresa
Homeowners are building their lives, families, and dreams—and we’re building a smarter way to protect them. At Hippo, we offer home insurance designed around the way homeowners live today, with personalized quotes in under 60 seconds to flexible coverage across auto, flood, and more. As a technology-enabled insurance group, Hippo brings deep industry expertise and advanced underwriting together to deliver proactive, tailored homeowners insurance. Beyond coverage, we support homeowners with ongoing care—like seasonal maintenance tips and helpful home resources—so they can stay prepared, protected, and confident in the place they call home.
Informações de contacto
Estados Unidos da América
- 800-585-0705
- support@hippo.com
- hippo.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 95% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Service is prompt and representatives always helpful.
Everyone at Hippo Insurance has always been very easy to communicate with and very helpful.
We are disappointed that or rates went up. We are in a safe are, have security monitoring the development and we have had no claims. Being in our mid 80's, it's difficult to understand the increase. Experience date was sometime in Feb, Not necessarily the 13th
Rates got to high and I never could log…
Rates got to high and I never could log into website

Resposta da Hippo Insurance
Hippo Insurance is a winner
I contacted Hippo Insurance while searching for home insurance and was pleasantly surprised and impressed with the responsiveness and professional communication. The representative I worked with provided several options and quotes for both the home coverage and the California Fair Plan. The communication since acquiring coverage and user friendly app have been excellent. I highly recommend Hippo insurance for those looking for competitive rates, excellent coverage and stellar customer service.
When I needed the most Hippo Insurance…
When I needed the most Hippo Insurance was there to get me the coverage I needed.
I like the Hippo customer service
I like the Hippo customer service, it is responsive and I can make an inquiry and get the reply by email. Their web site is easy to use and well organized.
They found us reasonable homeowners…
They found us reasonable homeowners insurance when other companies simply said ‘no’ because of our canyon zip code or quoted an exorbitant annual rate. And they renewed us with a very modest increase.
Preimium Problem
Have had no experience in claims because I have had no need. Fingers crossed. However, premium wise, last year they raised my home premium by almost 60%, now this year 2026, they doubled the premium with no explanations. Trying to get a better quote.

Resposta da Hippo Insurance
Great people
Great people, great prices. I highly recommend them.
better coverage at a lower price.
Hippo Insurance, good insurance, good people
While we had limited contact, I found the associates to be intelligent professionals who worked quickly to answer my questions and resolves the very few issues we had
Easy to work with and easy to contact…
Easy to work with and easy to contact online. The wait has never been very long and they are very knowledgeable.
Seamless renewal…
The quote for my renewal was provided promptly. Coverage was continuous. The payment was handled by Auto payment. When I reached out to find out when the renewal would come I received that information right away.
You kept raising our premium which we…
You kept raising our premium which we paid and now did not renew our policy. I absolutely can not say that that was good service. And we never filed a claim!!

Resposta da Hippo Insurance
Easy website experience
Easy website experience. One incident (minor) several years ago was handled easily and quickly
Awesome Company
Hippo insurance was incredibly customer service friendly and rates that I could afford with coverage I couldn’t beat.
Great Organization
Great organization. Very responsive and helpful.
THE VERY BEST
I customers service the follow up the kindness and understanding is remarkable. It’s as though I had family here to help. As a senior widow, I rarely deal with insurance and was frightened, but everything was taken care for me, and online and the phone …easy peasy
Good experience but price gouging in unacceptable
The experience in mostly smooth. I like the app. You have a weird billing quirk where I can't send a renewal payment until the previous one has actually expired, which is stressful. But mostly - YOU HAVE RAISED MY PREMIUMS 425% IN 5 YEARS so I'll be looking to move on.

Resposta da Hippo Insurance
Take your money for a few years and drop you!
This company insured me for a year or two, no claims submitted, then dropped me for no good reason. I also tried to correct the policy for misinformation, sent it to them multiple times without resolution. For example, I have a 2-story house, but their paperwork lists a 1-story house. I am sure if a claim were made, they would find some excuse not to cover it!

Resposta da Hippo Insurance
Rates appear reasonable
Rates appear reasonable. Easy to work online to gain excess on documents.
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