I have just bought a secondhand Kia Niro from Holdens, Norwich. I was very impressed with Tyla who was very professional and sincere, he answered all of our questions, was very trustworthy and solved... Ver mais
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Leia as opiniões dos outros
A fantastic experience, I have used various mechanics in the past, I was fed up with shoddy work and bad customer service. I decided to go to Holden Honda in Norwich, I knew I would pay more but... Ver mais
From initial contact to purchasing a vehicle the whole process was simple . I would like to thank Scott for my vehicle valuation and also Jake who assisted me on a query. Finally a sincere thank you... Ver mais
Lisa Henry at Holden Norwich a very helpful, friendly and professional customer care hub advisor. Arranged date by telephone for our car to be serviced and have its MOT. before we go on holiday, al... Ver mais
Informações sobre a empresa
Escrito pela empresa
Holden Group are a dedicated new & used car dealer based in Norwich. Our showroom represents Volvo, Kia, Renault, Dacia, Honda, and MG for both Sales and Aftersales.
Informações de contacto
22 Heigham Street, NR2 4TF, Norwich, Reino Unido
- 01603664411
- holdengroup.co.uk
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Ron was most helpful and courteous when…
Ron was most helpful and courteous when booking my Service
Service and MOT booking online
Booked service and MOT online. Ron Eskdale called me by phone shortly afterwards to confirm details and he also provided me with further information which I requested. Efficient service and helpful advice. Many thanks.
Positive experience in dealing with my…
Positive experience in dealing with my CRV problem whilst on holiday in the region. My contact with Ruth and Jac confirmed my faith in the Honda brand.
Annual Service
I left a message Ron came back to me within 15 minutes.
He answered all all questions and arranged lift back to Norwich and agreed collection time.Then set up air con service.
He finally set up option to renew service plan should I wish to go ahead in June.
Polite and approachable nature.
Ron Eskdale provided Holden’s usual…
Ron Eskdale provided Holden’s usual efficient and friendly approach when I rang to book my car in for a service recently.
Made Quick call to book service and MOT…
Made Quick call to book service and MOT for KIA Picanto. Ron handled the process very politely and efficiently.
Service and MOT Booking
Booked a service on-line and MOT for Monday 11th 2026 but had a call from Ron Eskdale explaining there was no MOT slots that day he was very apologetic and said there was availability on Thursday 14th 2026 and sorted me a good time 10-30am for me to bring vehicle to Holdens I thanked him for quickly sorting this out in a verry pleasant and informative manner.
All sorted without fuss
Phone answered immediately, spoke to Ron who knew about my service history, explained the cost and nature of the survey required and was able to offer me a convenient time slot!
Very productive phone conversation…
Very productive phone conversation with Ron Eskdale..efficient , professional and polite would recommend this garage .thanks
Called to book my service and mot
Called to book my service and mot. I couldn't remember dates of either but Lisa was very helpful with everything, all very efficient and clear.
Exeperience of booking a service.
Service booked efficiently by an excellent member of staff who was knowledgeable and personable. So very good customer service.
Service Booking
I received a pleasant welcome and was given full details for all the service items I was requesting. The call finished with a good conclusion.
Rang in quick and courteous response
Rang in quick and courteous response. Booked car in no issues happy with service. Thank you.
Lisa was excellent in booking in my…
Lisa was excellent in booking in my service for me. Couldn’t be more helpful. Shame about the online booking though, as booked online, only to receive the call to say unfortunately all fully booked.
Friendly and professional approach and…
Friendly and professional approach and helpful too. Thanks Lisa
Easy to get through to
Easy to get through to, was easy to set up a repair time slot & person was polite & knowledgeable.
Booking service
Samantha very professional and helpful made it easy to book service and mot to suit my dates.
Service
Ron has made the process of accommodating my vehicle for a service with a courtesy car very easy.
Good communication and professional attitude.
Thanks
Excellent customer service!
I spoke to Lisa Henry to arrange a service for my Volvo and she was helpful, professional and a great communicator. The whole process was so straightforward and it was lovely to experience such a high standard of customer service, which is rare these days!
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