Holidayme Opiniões 

2628
•
TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I'm been waiting 15 months for refund on flight tickets from holidayme, worst customer service, no follow up, still waiting for refund. Never use holidayme for any peace of mind.

Classificada 5 em 5 estrelas

Sucheta has done it again !! An amazing package for us to Switzerland ...customized to our needs ,from flights to trains , from hotels to tours ,everything was flawlessly aligned. Thanks again f... Ver mais

Classificada 4 em 5 estrelas

We booked our last minute winter break holiday through holiday me thanks to there amazing offer for Armenia. We were lucky to meet their local guides (Gaya, Sam and Supi) who made our visit to the... Ver mais

Classificada 5 em 5 estrelas

Had the pleasure of assistance of Mr. Movin John | Travel consultant – Online bookings for a complicated situation where my guests that I booked the hotel for couldn't make it to UAE... not only this... Ver mais

Informações sobre a empresa

  1. Agência de viagens

Informação fornecida por diversas fontes externas

HolidayMe is a unique website offering on-the-fly customized travel solutions to customers across the Middle East. This includes the ability to design holiday packages, hotels, sightseeing activities and transfers for destinations all over the world. The website, through its unique user experience allows the customer to choose from hundreds of curated itineraries created by experts for worldwide destinations and further personalize it according to one’s preferences. The customer can also book a completely customized package from scratch using its simple user friendly platform. All packages can be booked instantly using multiple payment methods. The website offers over 100,000 hotels and over 8,000 activities to choose from. It also has airport pick up and drop facility across 300 cities globally.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,0

Todas as opiniões

(2628)

0 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

During the recent Eid Holidays

During the recent Eid Holidays, I had made my hotel & tour booking for Istanbul through Amey Vaishnav from Holiday Me. The places suggested by him for this tour along with the hotel booking was very good. I was very impressed and happy with the services extended to us during our trip. Most of my holiday trips are done by Amey who is very efficient and always provides the best deal. I would recommend to go through Holiday Me for arranging holiday trips

10 de junho de 2019
Opinião espontânea
logótipo da Holidayme

Resposta da Holidayme

Hello Kavita!

We are pleased to know that you had a nice time booking with us. Thank you very much for your kind words of appreciation.

Regards,
Team Holidayme

Classificada 4 em 5 estrelas

we planned a holiday to Serbia

we planned a holiday to Serbia, Belgrade and Novi sad through Holidayme and it was fabulous experience. The travel agent was very professional and everything was as shown in their website.

Except for the airlines Aeroflot!! which wasnt their fault everything else was exceptional.

10 de junho de 2019
Opinião espontânea
logótipo da Holidayme

Resposta da Holidayme

Hello Ajay,

We are glad to know that we were able to match up to your expectations and make your holiday a memorable one.

Best,
Team Holidayme

Classificada 2 em 5 estrelas

I was disappointed with them...

I was disappointed with their service.Last week i went for a holiday to Maldives, their package was offering many value additions like one time meals at restaurant,30 min Spa massage at resort, in villa breakfast,departure gifts ,1hr photoshoot, all inclusive beverages etc.But after I checked in the resort they said as per the voucher provided by the Holidayme does not include it, even I show them the Holidayme booking voucher which mentioned all these things. Resort management asked me to contact the Holidayme for these. Holidayme replied me after a day, and said everything has been sorted out and re-sending voucher to them.I showed the message to the resort and they replied me that they have already told Holidayme that these are not included.I was humiliated and depressed with cheating from Holidayme. Thus my holiday been wasted. Nobody ever contacted me after repeated complaints to them.

9 de junho de 2019
Opinião espontânea
logótipo da Holidayme

Resposta da Holidayme

Dear Vibin,

We're very sorry for the inconvenience caused and assure you that our team is already working on this. We shall get back to you at the earliest. Thanks.

Best,
Team Holidayme

Classificada 5 em 5 estrelas

Good trip to Malaysia

Recently I had been to Malaysia with HOLIDAY-ME and the tour was amazing. Thanks to our tour assistant Ms.Valantina.
Flight, transfers, hotel, day tours were well organised. It was a short but sweet tour and value for money.
All the best.

9 de junho de 2019
Opinião espontânea
logótipo da Holidayme

Resposta da Holidayme

Hey Sandesh,

Glad that we were able to make your trip a memorable one! Thanks a lot for your positive review.

Stay in touch,
Team holidayme

Classificada 3 em 5 estrelas

They have some hidden charges apart…

They have some hidden charges apart from what's mentioned in the package. you will come to know only when u reach the travel destination.

9 de junho de 2019
Opinião espontânea
logótipo da Holidayme

Resposta da Holidayme

Hello Yadu Pradeep,

We, at Holidayme, try to keep 100% transparency when it comes to pricing. We apologise for the inconvenience you have faced while booking with us and would request you to leave your email address or contact number so we can reach out to you and make this right.

Best,
Team Holidayme

Classificada 5 em 5 estrelas

My experience of real customer service…

My experience of real customer service was very very good with Ms. Gauri Gund, she was extremely professional and committed to her job. I really appreciate her effort.

Regards,
Prashant

4 de junho de 2019
Opinião espontânea
logótipo da Holidayme

Resposta da Holidayme

Hi Prashant,

We are happy to help!

Best,
Team holidayme

Classificada 5 em 5 estrelas

I had some personal cirumstances

I had some personal cirumstances that had me cancel the reservation in a time that the cancelling time was over. Then, a employee called Mohammed had helped me and done his best to cancel the reservation for free in the busy times of the Eid. If this act proves anything, its the great servise of the hotail 'holidayme'.
Thank you for your great service.

3 de junho de 2019
Opinião espontânea
logótipo da Holidayme

Resposta da Holidayme

Dear Kanadil,

Glad to be of help! We are sorry to know that you had to cancel your trip. Do think of us if you have other vacation plans, will do our best to help you out.

Best,
Team holidayme

Classificada 5 em 5 estrelas

I have booked in Hotel for 6 adults…

I have booked in Hotel for 6 adults and 2 kids but I found we need to added 2 adults more . then I called holidayme and mr, Sikandarkhan Inamdar help me to re-arrange my booking and Iam thanks for him for advise and cooperative so much
Thanks holidayme for nice team and best price and best agency

2 de junho de 2019
Opinião espontânea
logótipo da Holidayme

Resposta da Holidayme

Dear Ragab,

Glad to be of assistance!

Best,
Team holidayme

Classificada 5 em 5 estrelas

Late request

This what they say usually about "first impression: I had a late request and honestly without hope but really I recieved the best service from Mr. Sikandarkhan who really helped me out and took over the request as it is his and resolved it for me.
Thank you Mr. Sikandarkhan and Holiday me for this service.

2 de junho de 2019
Opinião espontânea
logótipo da Holidayme

Resposta da Holidayme

Hi Jasim,

We are always happy to help!

Best,
Team holidayme

Classificada 1 em 5 estrelas

Worst experience with travel agency

Worst experience with travel agency. I booked hotel through them, got confirmation, booking reference, etc, and after few days they called me saying that hotel is refusing the booking. After several days they said that hotel is not accepting the rates and booking cannot be done, therefore they are giving me refund. They made me lose my booking and lose time of early booking and now I cannot find any other reasonable deals with other hotels. Last time dealing with you, HolidayME!!!!

2 de junho de 2019
Opinião espontânea
logótipo da Holidayme

Resposta da Holidayme

Dear Hatem,

We genuinely want to apologise for the bad experience you have had with us. We, at Holidayme, try to make the customer's each holiday experience memorable and pleasant as customer satisfaction is our first and only priority. We will make sure that we sort this issue.

Regards
Team holidayme

Classificada 5 em 5 estrelas

I have booking and my booking was not…

I have booking and my booking was not done
Next day they contacted me and fixed the error

Thank u for the very fast and good service
Special thanks to Mohammed farag for his quick action 👌🏼

2 de junho de 2019
Opinião espontânea
logótipo da Holidayme

Resposta da Holidayme

Glad to be of help, Shosh!

Best,
Team holidayme

Classificada 5 em 5 estrelas

First Time in HolidayMe

I didn’t know their service is incredibly amazing! Compare to Dnatatravel, this one is recommended! Thank you for resolving my issues. Surely, it’ll not be the last booking i’ll make with holidayme.

1 de junho de 2019
Opinião espontânea
Classificada 4 em 5 estrelas

First time - Good start

This is our first time with Holidayme & we are yet to leave for the package but we already expect it to be a good one - because of the experience we have had since booking it.
Right after booking it online Shubham called & brought out a very important point about the visit visa. We had options to quickly cross that hurdle but faced another problem, wherein we really thought that things were off to a bad start.
But no, Ashish escalated it to Swati who took major efforts & pains to go out of the way in resolving the issue. She went that extra mile & proved that we have stepped on with the right foot forward. Kudos to the team & thanks. Whenever there’s a next time, we will call & book the holiday through you.

30 de maio de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

Unbeatable prices & service!!!

I've been using Holidayme for quite some time now and I have to give real credit to the price & service they provide!!!
A good experience today was; I made a booking but which didn't go through even after putting all credit card details (I think the price of the hotel might have increased or the room type not available anymore), however Ms Aarthi (many thanks to her) assisted me and managed to confirm my booking with the same price I first booked with!
Honestly, I couldn't find this price in any other website!!
I advice anyone to always compare the prices of Holidayme with all other websites, the only thing is they don't have nice pictures but who cares, just go check the pics from the internet and then book with them. ;)
Once again thanks to Holidayme for their unbeatable price & service!!

29 de maio de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

I would strongly recommend Holidayme…

I would strongly recommend Holidayme for holiday tours and packages. I had problems with my booking and some change of plans but they saw to it that my needs are met. Neha especially has been very thorough and consistent in the process. I would definitely book my travels with Holidayme again.

25 de maio de 2019
Opinião espontânea
Classificada 4 em 5 estrelas

Great service

Great service. There was a glitch in booking a hotel but Gauri managed to fix it. Thanks.

24 de maio de 2019
Opinião espontânea

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