I'm been waiting 15 months for refund on flight tickets from holidayme, worst customer service, no follow up, still waiting for refund. Never use holidayme for any peace of mind.
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Informações sobre a empresa
Informação fornecida por diversas fontes externas
HolidayMe is a unique website offering on-the-fly customized travel solutions to customers across the Middle East. This includes the ability to design holiday packages, hotels, sightseeing activities and transfers for destinations all over the world. The website, through its unique user experience allows the customer to choose from hundreds of curated itineraries created by experts for worldwide destinations and further personalize it according to one’s preferences. The customer can also book a completely customized package from scratch using its simple user friendly platform. All packages can be booked instantly using multiple payment methods. The website offers over 100,000 hotels and over 8,000 activities to choose from. It also has airport pick up and drop facility across 300 cities globally.
Informações de contacto
Unit No. 1503, Swiss Tower, Cluster-Y, JLT, Dubai UAE., 938533, Dubai, Emirados Árabes Unidos
- +97142457300
- care@holidayme.com
- holidayme.com
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Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I would like to thank you for your…
I would like to thank you for your follow-up, excellent service and assistance, especially from Mr.Priyaranjan Balghare, who helped me a lot in sending the ticket.
I am very happy for the service and professionalism that Mr.Priyaranjan Balghare gave to me.
Excellent service and lowest price
Excellent service and lowest price. I had 3 specific requests which were completely fulfilled. Thanks to John who put his extra efforts to make our stay memorable and comfortable . Highly recommend
Excellent service
Prompt reply within a second really…
Prompt reply within a second really appreicated
problem solved
It was my first experience with…
It was my first experience with holidayme, but I am really empressed by service and price wise also very competitive .
My booking related issues also solved..
I would like to prefere by service and price wise.
Helpful and faster than what I thought
Neha was very Helpful during finalizing…
Neha was very Helpful during finalizing my Booking as she always kept me updated and in the loop.
she took attention to the smallest details
Thank you Holiday Me & John
Thank you Holiday Me & John. You have shown the complete justice to the term "customer service & satisfaction'. I met with an accident just one day before I had to c/in at the hotel that I booked through holiday me and I was not in a mood to c/in to a hotel next day. Although I was not so sure, whether my request of cancellation or postpone the booking will be entertained by holidayme as the free cancellation period was already expired, I thought of giving them a ring. starting from the person who picked up my call, everyone was so professional. and at the end, my booking got postponed without any hassle.
Thank you John and holidayme team for the service extended towards me.
I wish you all the very best.
Best Regards
Vineeth Nair
New customer
It’s my first reservation through holidayme.
Booking through there app was smooth and good catch.also there support staff mr. Sikandarkhan was so helpful.the negative was when the app didn’t let me choose the cheapest price I found.
But I still have good price compared to others
I had difficulty to book through the…
I had difficulty to book through the app therefor i called the hotline and Priyaranjan helped me out through the whole booking and was very helpful and caring. Thank you Priyaranjan really great Staff member 👍
Quick response
Its my 2nd time to booked at holidayme in apps for hotel coz the rate is lower or they have promo or discount in booking, recently i booked my hotel in apps and iits failed so i called the hotline and Mr Priyaranjan answered he is quicked to resolved the problem and assist to get my booking in hotel and am thankful for his help and quick response.
Ralph
Holiday me is a new website that I…
Holiday me is a new website that I started making reservations with recently. It was recommended by my brother. The website have many nice discounts from time to time. I also had a problem once with my booking, and they called me in few hours after completing my reservation to rectify the issue.
I will for sure recommend Holiday me to friends and famoly.
Perfect cooperation and customer service
Customer service was good
had a problem with the booking of a hotel. It was showing me unsuccessful booking but payment was made. I spoke to a consultant named Sikandarkhan and he assisted me wonderfully. He made sure contact was always available and gave me wonderful service through out. Thank you so much!
Not convenient while using the mobile…
Not convenient while using the mobile app booking, I have made a booking then amount was deducted immediately and booking not done at all!
Then, I needed to do international call then came to know that room which I have selected was not available and then they book another room which kept me on call for almost 15 minutes to get the confirmation!!

Resposta da Holidayme
Georgia Tour
Dear Team,
I would like to thank you all for your effort.
We had a excellent and comfortable tour . We do not face even a single issue during the tour..
And the Guides are very nice for both the tours
Kindly convey my thanks to them as well
Looking forward to be associated with you
Regards
Arun R
You can trust them to deliver and…
You can trust them to deliver and excel! Syed Jamal - you're one remarkable lad!
Really great assistance from Start to the end especially with their local contacts and support. They really delivered and provided us with a holiday that we will remember for a long time to come!
thanks a tonne guys!
Thank you for such rervice :)
One of my best experiences in dealing with customer service agents. Aarti Gadkari was very nice. she solved my problem in minutes. She also confirmed my booking in the same category without paying the price difference. I fell in love with her already!
AARTI GADKARI - SUPER AWSOME
AARTI GADKARI - ONE OF THE FEW CUSTOMER SERVICE AGENTS I HAVE COME ACROSS WHO IS VERY COURTEOUS AND EXTREMELY HELPFUL - SHE ENSURED THAT MY HOTEL BOOKING AND CHECK IN IS VERY SMOOTH - SUPER IMPRESSED
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