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Holidaysafe Travel Insurance Opiniões 

18 728
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

The person dealing with my experience was pleasant and helpful. It takes a long time to go through everything which can be a bit frustrating and time conduming! The seemed very exoensive to start wit... Ver mais

Classificada 5 em 5 estrelas

Easy to purchase online and covered my medical conditions thoroughly. Very good price when compared to what some companies wanted, one would not even insure me. Only wanted cover for a short UK break... Ver mais

Classificada 5 em 5 estrelas

I took out some single trip holiday insurance with Holidaysafe because I have used them before. It was a very straight forward exercise to complete the online questions, and then pay for the policy. T... Ver mais

Classificada 5 em 5 estrelas

I have used Holidaysafe as my holiday insurance provider for many years. I find their pricing policy very fair and reasonable. The sales team are knowledgeable with regard to holiday insurance. I hav... Ver mais

Informações sobre a empresa

  1. Companhia de seguros de viagem
  2. Agência de seguros
  3. Companhia de seguros

Sobre Holidaysafe Travel Insurance

Escrito pela empresa

At Holidaysafe, we provide a wide range of travel insurance policies tailored to suit different travelers, budgets, and trip types, including Single Trip, Annual Multi-Trip, Family, Winter Sports, Longstay, and Backpacker options. Our website provides an ‘at a glance’ price and cover comparison, helping you find the most suitable policy for your needs. We’re committed to delivering great cover at affordable prices and ensuring first-class customer service, from purchasing your policy to making a claim or using our emergency assistance service.

Why choose Holidaysafe?

Escrito pela empresa

24 Hour Emergency Medical Helpline
We provide a dedicated medical helpline to all customers, which is available 24 hours a day, every day of the year.
Call Centre
Our friendly customer services team are here to help, so if you have a query or need some help and you would prefer to chat to a real person, please give them a call on 0333 005 1062. We are open 8am-7pm Monday-Friday and 9am-5pm Saturday-Sunday. On Bank Holidays we are open from 10am-4pm (closed on Easter Sunday, Christmas Day, Boxing Day and New Years Day).
Featured in the Which? Best Rate Tables
Holidaysafe has featured in the Best Rate Policy tables since 2010. To view the Best Rate Policy tables for travel insurance online please follow the link: https://www.which.co.uk/money/insurance/travel-insurance/travel-insurance-reviews/best-and-worst-travel-insurance-ad1xp1C7eKFR
Awards & Nominations
Insurance Choice Awards 2024 Finalist, Insurance Times Awards 2024 Finalist, Your Money ‘Travel Insurance Provider of the Year’ 2018, The British Travel Awards’ Bronze Place in the ‘Best Travel Insurance Provider’ category 2017, Moneywise ‘Most Trusted Travel Insurance Provider’ 2016, Moneyfacts ‘Travel Insurance Provider of the Year’ 2014 & 2016, Personal Finance Awards Finalist 2012
Air Doctor Connect
As part of your policy, you also get access to Air Doctor Connect for free, giving you access to over 20,000 doctors in 78 countries. Plus, we’ll waive your excess for outpatient treatment through them!

Informações de contacto

  • Suite 12, 20 Churchill Square, ME19 4YU, Kings Hill, West Malling, Reino Unido

  • holidaysafe.co.uk

Holidaysafe Travel Insurance

Award winning cover starting from under £10 – get your quote today

4,5

Excelente

TrustScore: 4.5 em 5

19 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as opiniões

(18 728)

337 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Satisfied customer :)

Purchased this plan for a trip to the USA and specifically for the cruise add on. Thankfully didn’t have to use the insurance but felt confident that if anything did go wrong that I’d chosen a reliable provider. Easy to purchase and clear information and communication. Will use again for my next cruise trip!

21 de janeiro de 2026
Classificada 3 em 5 estrelas

I can't whole heartily recommend…

I can't whole heartily recommend Holidaysafe yet since I have never made a claim - hopefully if I ever have to they will treat it fairly.

24 de abril de 2026
logótipo da Holidaysafe Travel Insurance

Resposta da Holidaysafe Travel Insurance

Hi Colin,

Thank you for taking the time to leave us a review and for your honest feedback.

If you do have any queries, you can contact the customer service team on 0333 005 1062.

Kind regards,

Claire
Holidaysafe Team

Classificada 5 em 5 estrelas

So easy

So quick and easy to complete all details online.

Very good competitive prices.

29 de abril de 2026
Classificada 1 em 5 estrelas

AVOID AVOID – CLAIMS ARE DEALT WITH BY COLLINSON

AVOID, AVOID as Holidaysafe use Collinson – read their reviews! – as their loss adjustor, aka 'claims dodger'. Collinson are based in South Africa and dealing with their claims advisors is akin to dealing with robots who've been primed to be as unhelpful as possible – clearly and cynically to frustrate and irritate clients to the point they walk away from the claim. I was asked – in two calls during both of which the line cut out – to provide documents I'd already provided; when I pointd this out I was told they were not the correct format. When i asked what the correct format was, she was unable to specify. I therefore asked her to send me an email listing what was required. She told me she was 'unable to send emails'. Unbelievable. I suspect many people who've left a review on here have never had to claim. My claim should have been straightforward and was for the relatively small amount of £300 for travel delay (following a train crash in the south of France) that suspended the railway line for over 24 hours. Instead it has turned into an unbelievable palaver. i will be contacting Which who recommend this outfit and are damaging their own reputation by doing so.

24 de abril de 2026
Opinião espontânea
logótipo da Holidaysafe Travel Insurance

Resposta da Holidaysafe Travel Insurance

Hello,

Thank you for taking the time to leave us a review and I am sorry to learn of your claims experience.

You are correct, the claims are handled by the insurer of the policy, Collinson Insurance, which is a trading name of Astrenska Insurance Limited, as per your policy wording.

We have referred this matter to their team to review and contact you accordingly.

Kind regards,

Claire
HolidaySafe Team

Classificada 3 em 5 estrelas

Seems like a good service and have used…

Seems like a good service and have used several times but fortunately have not had to make a claim so cannot comment on how easy that would be. However I think the medical declaration section could be a little clearer and Ideally if you are a returning customer with no changes to the previous declaration you should be able to click a box which says that and not re enter all the info again. Also sometimes when entering info the system seems to go back to the start of the same question, software bug ?

27 de abril de 2026
logótipo da Holidaysafe Travel Insurance

Resposta da Holidaysafe Travel Insurance

Hi Rodney,

Thank you for taking the time to leave us a review and for your honest feedback.

We have sent you an email to discuss this further.

Kind regards,

Claire
HolidaySafe Team

Classificada 5 em 5 estrelas

Easy to organise on line

Easy to organise on line, wide range of choice. When I have needed advice on booking health matters very helpful over there phone.
Haven’t needed to claim but Which recommended so assume would be good have used for years now.

6 de abril de 2026

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