If I could give zero stars I would. PLEASE BEWARE of their refund policy. I cancelled an order about 10 minutes after ordering, received a email that it was cancelled, I never received my refund, sent... Ver mais
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Leia as opiniões dos outros
I absolutely love my Bible bag and wallet. It has plenty of room to fit my Bible, daily journal, daily devotional study, and notebook for sermon notes, plus my book light, highlighters, and pens. It... Ver mais
A empresa respondeu
My bags are beautifully crafted and my mother in law and my mom love them!! I can not wait until I get my bag and wallet soon!! The shipping was quicker than I expected and the bags came carefully wr... Ver mais
A empresa respondeu
I have ordered 2 bags & 2 wallets from HolisticBags. It was a total surprise when I opened each one. The bags & wallets were even more beautiful than online. The quality & workmanship was terrific. I... Ver mais
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Informações sobre a empresa
Escrito pela empresa
HolisticBags is a unique store that specializes in crafting high-quality leather handbags inspired by Bible verses. Each bag is carefully designed with Christian symbolism and features a personalized touch with the customer's name engraved on it. The store's products are not only stylish and functional but also serve as a reminder of the customer's faith and values. Whether you're looking for a special gift for a loved one or a treat for yourself, HolisticBags has a variety of styles to choose from that will suit any occasion. As a Christian-focused store, HolisticBags is committed to providing excellent customer service and creating products that inspire and uplift its customers.
Informações de contacto
400 Rella Blvd Ste. 123-298, 10901, Montebello, Estados Unidos da América
- cs@holisticbags.com
- holisticbags.com
4,1
Bom
482 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Arrived in good time!!
27 de março de 2025
Opinião espontânea
Resposta da HolisticBags
Hi Alecia,
Thank you for your review! 😊
We’re delighted to hear that your order arrived in good time! Timely delivery is important to us, and we’re glad we could meet your expectations.
We truly appreciate your support and look forward to serving you again in the future. Enjoy your purchase! ❤️
This bag was a surprise for my mother
This bag was a surprise for my mother. She was overjoyed when I gave it to her. The bag was beautifully crafted just the way I ordered and it arrived on time and in perfect condition.
26 de março de 2025
Opinião espontânea
Resposta da HolisticBags
Hi Seaira,
Thank you so much for your lovely review! 🎉
We’re thrilled to hear that the bag was a wonderful surprise for your mother and that she was overjoyed with it! It’s great to know that it was beautifully crafted to your specifications and arrived on time and in perfect condition.
We strive to create products that bring joy, and your feedback truly warms our hearts. We appreciate your support! ❤️
These bags are beautifully made!
These bags are beautifully made. I got 2 totes (personalized) with free wallets, plus a 2nd order with a handbag. This was my first order, so I was a bit nervous ordering gifts, but it was SO worth it! The construction is excellent. So many little details, like the corner reinforcement and the beautiful yellow lining - so soft. Zippers all work perfectly and the option of having a shoulder strap is perfect. The bags arrived well wrapped to keep them safe from rain. Pay attention to the shipping details - this isn't overnight. I ordered well ahead of the birthday so no issues with that for me. Highly recommend them.
26 de março de 2025
Opinião espontânea
Resposta da HolisticBags
Hi Teresa,
Thank you so much for your fantastic review!
We’re delighted to hear that you love the totes and handbag you ordered. 🌟 It’s wonderful to know that our attention to detail, from the corner reinforcements to the soft yellow lining, met your expectations.
We appreciate your thoughtful note about the shipping—it helps us ensure our customers are well-prepared. Your support means a lot to us, and we’re so glad you chose us for your gifts!
Received my bags
Received my bags. The bags are beautiful. I didn’t realize I was two different style bags. Intended for them to be the same style.
26 de março de 2025
Opinião espontânea
Resposta da HolisticBags
Hi Editha,
Thank you for your review! We’re thrilled to hear that you find the bags beautiful. 🌟
We appreciate your feedback regarding the styles, and we understand how that could be a bit surprising. If you intended to receive two of the same style, we’d love to help you get the correct one. Please reach out to us directly, and we’ll do our best to assist you.
Your satisfaction is very important to us, and we’re here to make things right!
The bag & wallet arrived and not…
The bag & wallet arrived and not knowing what to expect Faux leather to look like I was very pleased...
Thank you for spreading the love of Christ through your merchandise...
Bless you...Amen
24 de março de 2025
Opinião espontânea
Resposta da HolisticBags
Hi Terry,
Thank you so much for your lovely review!
We’re delighted to hear that you were pleased with your bag and wallet. 😊 It’s always our goal to provide quality products that bring joy to our customers.
We truly appreciate your kind words about spreading the love of Christ through our merchandise. Your support means the world to us! 🙏❤️
Bless you, and we hope to serve you again soon!
The communication was great
The communication was great, knowing the process until I got them. They are so beautiful. One of them is a birthday gift to a very dear friend of mine. I know she will love it as much as I love mine. Thank you so much
19 de março de 2025
Opinião espontânea
Resposta da HolisticBags
Hi Angel,
Thank you for your wonderful review! 😊
We’re thrilled to hear that you had a great experience with our communication and that you find the items so beautiful.
It’s especially heartwarming to know that one of them is a birthday gift for your dear friend—we’re sure she will love it just as much as you do!
We truly appreciate your support and are here to help if you need anything in the future. Enjoy celebrating your friend’s special day!
Gorgeous set!
The bag and wallet are absolutely stunning! And the communication throughout the process, from the moment I ordered until it arrived, was above and beyond. I'm excited to show off my set, and to send my friends your way! Thank you!!
23 de março de 2025
Opinião espontânea
Resposta da HolisticBags
Hi Autumn,
Thank you so much for your amazing review! 😊
We’re thrilled to hear that you find the bag and wallet stunning. It’s wonderful to know that our communication made your experience even better!
We truly appreciate your support and are excited that you’ll be showing off your set and recommending us to your friends. If you ever need assistance or have any questions in the future, please don’t hesitate to reach out.
Enjoy your new items!👜💖
I finally received my full size bag
I finally received my full size, large bag. I love it so much and it was well worth the wait. I cannot wait to show it off in church tomorrow.
22 de março de 2025
Opinião espontânea
Resposta da HolisticBags
Hi Rosie,
Thank you for your wonderful review! 😊
We’re so glad to hear that you love your full-size, large bag and that it was worth the wait. It’s exciting to know that you’re eager to show it off in church tomorrow!
We take pride in creating quality products that our customers adore, and your satisfaction means the world to us. If you have any questions or need assistance in the future, please feel free to reach out.
Enjoy your new bag!
Warn people that it comes from China
Warn people that it comes from China. That prepares people for a very long shipping. The product is beautiful and the time it took to complete it was tolerable. But the shipping was ridiculous. The tracker was useless. It showed my package flying from China to LA for a month. I won't shoo from Holistic bags again.
21 de março de 2025
Opinião espontânea
Resposta da HolisticBags
Hi Marie,
Thank you for sharing your feedback with us!
We’re truly sorry to hear about your experience with shipping. We understand how frustrating delays can be, especially when tracking isn’t helpful.
While our office is based in the US, our manufacturing in Hong Kong allows us to offer competitive prices, but we know that can lead to longer shipping times.
We genuinely appreciate your feedback and hope to serve you better in the future. If you have any further concerns, please don’t hesitate to reach out!
1st purse arrived and it looks great
1st purse arrived and it looks great. It is going to be a great surprise for Easter morning.
21 de março de 2025
Opinião espontânea
Resposta da HolisticBags
Hi Tracy,
Thank you so much for your lovely review! 😊
We’re thrilled to hear that your first purse arrived looking great. It’s wonderful to know that it will be a delightful surprise for Easter morning!
We take pride in our products, and it makes us happy to see them bring joy to our customers. If you have any questions or need assistance in the future, please feel free to reach out.
Wishing you a wonderful day!
My bags are beautifully crafted and my…
My bags are beautifully crafted and my mother in law and my mom love them!! I can not wait until I get my bag and wallet soon!! The shipping was quicker than I expected and the bags came carefully wrapped and well protected. The whole experience has been wonderful and I am definitely going to purchase again soon!!
Brandy Mattox
19 de março de 2025
Opinião espontânea
Resposta da HolisticBags
Dear Robin,
Thank you so much for your wonderful review! 🌟
We’re thrilled to hear that your bags are beautifully crafted and that both your mother-in-law and mom love them! It’s great to know that the shipping exceeded your expectations and that the bags arrived safely wrapped.
We strive to provide a fantastic experience for all our customers, and we can’t wait for you to comeback soon!
Thank you for your support! 💖
Elaine was exceptional on handling my…
Elaine was exceptional on handling my change of address concern after my shipment was already sent out. She was so understanding on the situation. Her communication was excellent and gave me peace of mind that she would make sure my order would get to me. I am so pleased with this company. I loved the bag and matching wallet. I just ordered 2 new Bible covers for me and my best friend Deb. I can't be more pleased. Can't wait to receive my order! God Bless!
15 de março de 2025
Opinião espontânea
Resposta da HolisticBags
Dear Maggie,
Thank you so much for your fantastic review!
We’re thrilled to hear that our staff was able to assist you with your address change and provide you with peace of mind. 😊 It’s wonderful to know that you loved your bag and matching wallet! W
e truly appreciate your support and are excited that you ordered two new Bible covers for you and your best friend. We can’t wait for you to receive your new items!
Thank you for being a valued customer, and God bless! 💖
This is not the bag I ordered
This is not the bag I ordered. I ordered a bag with Phillippians 4:13 on it. I received a billfold with that verse on it, but the bag has Psalms 46:10 on it.
17 de março de 2025
Opinião espontânea
Resposta da HolisticBags
Hi Norene,
Thank you for taking the time to share your experience with us on Trustpilot.
We sincerely apologize for the mix-up with your order. We completely understand how important it is to receive the correct item, especially when it comes to personal touches like the verses you requested.
Our staff has reached out to you via email, and we would greatly appreciate it if you could respond with pictures of the items you received. This will help us investigate the issue more thoroughly and ensure we can rectify the situation promptly.
Thank you for your understanding and patience as we work to resolve this!
The experience was awesome
The experience was awesome. Loved the updates. Bag is beautiful and can’t wait to start using it. Thanks so much.
15 de março de 2025
Opinião espontânea
Resposta da HolisticBags
Hi Tammy,
We’re absolutely thrilled to hear that you had an awesome experience! 😊 It’s fantastic to know that you loved the updates and that you find your bag beautiful. We can’t wait for you to start using it!
Thank you for taking the time to share your thoughts. Your satisfaction means the world to us! If you have any questions or need assistance in the future, please don’t hesitate to reach out.
Happy enjoying your new bag!
My new bag
I just love my new bag. It’s so beautiful, my church sisters plan to order them. The company and their team are very responsive and stay in touch with updates as your bag is being made. I plan to order these products for gifts in the future. I am glad I found this company.
4 de março de 2025
Opinião espontânea
Resposta da HolisticBags
Dear Deborah,
We’re so delighted to hear that you love your new bag! 😊 It’s wonderful to know that your church sisters are interested in ordering as well. We truly appreciate your support!
Our team works hard to keep our customers updated during the process, and it’s great to hear that you found our communication helpful. We’re thrilled that you plan to order our products for gifts in the future.
Thank you for choosing us, and we look forward to serving you again soon. If you ever have any questions or need assistance, please don’t hesitate to reach out!👜💖
I received the wallet that was supposed…
I received the wallet that was supposed to be free with the purchase of $100 bag, but no bag has materialized.
If not here by tomorrow I will be requesting refund.
14 de março de 2025
Opinião espontânea
Resposta da HolisticBags
Dear Becky,
Thank you for your review, and we’re truly sorry for the confusion regarding your order.
Due to different production times, items can occasionally be shipped separately. Our staff has reached out via email with tracking updates, so please check your inbox for the latest information. 📦
We appreciate your understanding, and if the bag doesn’t arrive soon, we’re here to assist you with a refund if needed. Thank you for your patience!
The craftmanship is great
The craftmanship is great. The decor is beautiful.
The affirmations inscribed on the purse is confirmation of who I am.
14 de março de 2025
Opinião espontânea
Resposta da HolisticBags
Hi Jessie,
Thank you so much for your wonderful review!
We’re thrilled to hear that you love the craftsmanship and decor of your purse. It’s great to know that the affirmations resonate with you and reflect who you are. 💖
We truly appreciate your support and hope you enjoy your purchase for years to come!
The products are beautiful
The products are beautiful. Tom does beautiful work. And I love the thoughts you have and then put scripture referring to your thoughts and then sharing them with me. Tell Tom he does beautiful work and I appreciate all Tom and you put into all you do. It's a wonderful company. Don't ever stop Blessing people like me. 🙏 Thank you for everything ❤️
13 de março de 2025
Opinião espontânea
Resposta da HolisticBags
Hi Sheila,
Thank you so much for your kind words!
We’re delighted to hear that you love the products and appreciate the thoughtfulness behind them. We’ll definitely pass on your compliments to Tom—he will be thrilled to know his work resonates with you! 😊
Your support means the world to us, and we’re committed to continuing to bless our customers like you. Thank you for being a part of our community! ❤️🙏
My bag is beautiful
My bag is beautiful! The wallet is a very nice complement to the bag. Can't wait to take it to church. It came with 2 sets of straps attached. Are they removable?
11 de março de 2025
Opinião espontânea
Resposta da HolisticBags
Hi Karen,
Thank you for your wonderful review! We’re so glad to hear that you love your bag and that the wallet complements it perfectly. 💖
To answer your question, yes, the straps are removable! We offer two options: one with no zipper and an unadjustable strap, and the other with a zipper closure and an adjustable strap. You can choose the style that best suits your needs.
If you have any more questions or need assistance, feel free to reach out. We hope you enjoy using your bag at church and beyond!
The bag is beautiful can't wait to receive the wallet
The only thing I can say is that it was a long wait and still waiting on the wallet
11 de março de 2025
Opinião espontânea
Resposta da HolisticBags
Hi Carol,
Thank you for your feedback! We truly appreciate your patience during the wait. 😊 We understand that waiting can be frustrating, and we’re sorry for any inconvenience this has caused.
If you have any questions about your order or the status of the wallet, please feel free to reach out to us at cs@holisticbags.com. We’re here to help and want to ensure you have a great experience with us.
Thank you for your understanding, and we hope to get your wallet to you soon!
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