Holland2Stay 

Forces Tenants to Empty their Apartments for a 'floor change' which was not necessary. Our floors are in good condition yet Holland2Stay is forcing us via a casual email to empty our homes for a day because they want to change it with no reason. When all of us refuse, they ghost us for 2 weeks, unreachable via email or calls. This is truly stressful and unacceptable service.

I recently moved into an H2S property in Leiden, and my experience so far has been very positive. The entire process, from booking the apartment to moving in, was smooth and hassle-free. A special mention to Marie, the property manager, who has been extremely helpful, friendly, and responsive throughout the process.

I’ve had a great stay so far. Everything has been well-designed and built to a high standard. The only downside is that the internet speed is quite low.

Alles was makkelijk te regelen.
In- en uitchecken ging hartstikke goed en de verwachtingen voor uitchecken waren duidelijk.
Luuk was aanwezig bij het uitchecken, hij heeft alle vragen beantwoord en alles was duidelijk.

I recently moved into a Holland2Stay property in Rotterdam, and my experience so far has been very positive. From the initial communication to the actual move-in, the entire process was smooth, well-organized, and straightforward. The staff were consistently responsive, helpful, and accommodating. I particularly appreciated their willingness to be flexible with requests wherever reasonably possible, while still maintaining clear and realistic expectations.

The onboarding process was also handled efficiently, with clear instructions. A special mention goes to the Property Manager, who was approachable and took the time to share additional practical tips and useful information about the property. These small gestures made a real difference and helped me feel more comfortable in my new environment.

Overall, I appreciate the professionalism, responsiveness, and friendly attitude of the Holland2Stay team. Moving can sometimes be stressful, but their support made the transition significantly easier. Based on my experience so far, I would happily recommend Holland2Stay to others looking for a well-managed rental experience.

Although H2S is one of the best responsive housing company in Netherlands, it still can do better in the process of application Like answering support tickets and call people when they fill the call request form.
The apartment is really nice and well constructed.
I unfortunately received my apartment very dirty. The previous tenant didn't do a cleaning and inspection process seems to be not perfect.

I'm have a very nice experience! I really like the apartment, I feel very confortable. Really execced my expections! Thank you for have me!!

My time with Holland2Stay was great, even though small, quite comfortable staying myself at City Tower and Luuk made the checkout incredibly easy. Thank you, Luuk, for all your help!

– Jyothi Swaroop

Good experience. I think it is very good.

GH Betzweg by holland to stay is my first address in netherlands. with family our experience is fabulous. onboarding was really supportive, cooperative. the process for booking and onboarding was really hassle free. every thing is online. I am happy with everything.

i have deposited of 400 euros. and they said it will come in few days it’s been a week no refund and when i contact them multiple times they don’t respond to me anymore

Former tenant at Van Embdenstraat 856, Delft (contract 134260). Checked out 8 May 2026.

I moved out of my Holland2Stay apartment in May 8th 2026. In July they tried to refund my deposit, but they put my name on the transfer incorrectly, so my bank rejected it.

I've followed up many times since then, asking them to resend it with the correct name. I tried to call, text, email, no response at all. It's now October and I still haven't received my deposit of €1,067.78.

Under Dutch law, a landlord has to return the deposit within 14 days after the lease ends (30 days if costs are deducted). A transfer that failed because of their own error doesn't change that.

Holland2Stay: please resend my deposit to the correct account name. If it isn't resolved, I'll escalate through the municipality and the subdistrict court.

Future tenants: keep copies of all your communication, and double-check that your name and IBAN are recorded exactly right before you move out.

I lived at Lee Towers in Rotterdam with my partner for about a year and a half, renting through Holland2Stay, and overall we had a very positive experience.
The apartment was fully furnished and the rent included utilities and internet, which made everything very convenient. Considering what we paid and what was included, I personally felt it was good value for money, especially for a furnished apartment in Rotterdam.
Of course, it wasn’t perfect. There were a few occasions when maintenance took longer than expected, and there were some minor issues from time to time. However, these were not significant enough to negatively affect our overall experience.
One thing I especially appreciated was the staff. In my experience, they were always friendly, approachable, and willing to help. Whenever I had a question or an issue, they genuinely tried to assist and communicate in a polite and professional way.
I know that experiences can differ from person to person, but based on my own year and a half at Lee Towers, I was satisfied with both the apartment and the service from Holland2Stay. I moved out today, and looking back, I can honestly say that it was a good place for us to live and I would recommend it to others looking for a convenient, fully furnished home in Rotterdam.

My wife and I stayed at Berg en Dalseweg 79 as our first home after relocating to the Netherlands, and it was a wonderful experience. The apartment was modern, comfortable, and well-equipped, making our transition very easy.

A special thanks to Eva, the property manager, who was always responsive and quick to help whenever needed.

We will always look back on our stay with fond memories as our first home in the Netherlands. Highly recommended!

I had a great stay with Holland2Stay. Marie, the property manager, was very helpful, friendly, and responsive throughout my stay. The location is excellent, with a cafe downstairs, supermarkets nearby, and the train station within easy reach. Leiden University’s gym is also right across the street, which was very convenient. Overall, I really enjoyed my stay and would definitely recommend Holland2Stay!

The building manager was a very sweet lady that cared about the tenants. She would also put the effort to organise social evenings for us!

Great experience at Holland2stay, totally recommend for short stays.
We had a smooth check in and check out and great guidance from staff.

two washmachines for for whole building, there are hundreds of apartments here and the machines gets broken for weeks. call nothing, just blind wait. they are forcing us to handwash in 2026, there has to be a limit being stingy and every wash and dry is 5.5 euro. too much too much

Hi, my family stayed in a 3-bedroom at the Betz in Rotterdam for almost 6 months and it was excellent. It was a graceful and easy way to land in a new country. The apartment was beautiful and comfortable and had everything we needed. The location was perfect for getting settled - next door to a train station and a large shopping complex. I found the Holland2Stay platform easy to use, and quick responses from the friendly staff. Our only concern was the place was very dusty when we moved in like it had been vacant for a while and we had to clean it top-to-bottom upon arrival.