Follow Up Review for Hollywood Hair Bar~LIES HAVE BEEN TOLD! Received a follow up reply stating my order has been received...hello?....NO, I have not received ANY PORTION OF MY ORDER! Here we are Ove... Ver mais
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Leia as opiniões dos outros
**UPDATE: my package is out for delivery today! 10/1. Ordered it 9/26. I’ll explain why im giving 3 stars. I’ve been using these products for about 2 years now and this is the only product that ge... Ver mais
I think we should all reach out to Sherri Shephard and let her know what type of business HHB really is. I'm sure if she knew she wouldn't have allowed this on her show. Especially being a black woman... Ver mais
A empresa respondeu
If there was a zero star button that’s what I would be rating this sham!!! I ordered a bundle pack of 5 but was totally surprised to see 1 bottle when my order finally arrived. I have been constantly... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Cure Alopecia and Hair Loss. Hollywood Hair Bar is the Best Hair Growth Hair Care Line in the World! Grow Your Hair Today. Fast Results All Natural Organic Herbal Ingredients.
Informações de contacto
Estados Unidos da América
- hollywoodhairbar.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 96% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
0 welp I guess I should’ve read the…
0 welp I guess I should’ve read the reviews as well. I placed the order February 18 2026. I have not received my products. I don’t even have a confirmation that I made the purchase. Or that they received payment however I had to check myself and make sure I did order it and it went through so I checked my bank statement and $86 was taken out however, when I leave a message I have not got answer. I emailed no response. I did a chat no response. I’m really disappointed. Yeah I don’t have money to waste. I was pretty excited about this product and the company but from what they look like I may never get it based off what everybody saying oh yeah if anybody pulls up a lawsuit, please contact me. I’ll be more than happy to jump on board.

Resposta da Hollywood Hair Bar
I’ve been waiting for my items for over…
I’ve been waiting for my items for over a month and she will not refund or answer any emails..

Resposta da Hollywood Hair Bar
I am too another ripped off customer
DO NOT ORDER FROM HOLLYWOOD HAIR BAR!!!! I am too another customer who placed an order December 23rd and never received my order. The company created a FedEx label Jan 7th 2026, but never provided the item to FedEx. The company “kept” lying to me about it shipping the “next week”… finally they stopped responding after sending me vague templates email replies that they service a million customers and are catching up from the increase in orders.
Again they stopped responding whe I asked for a refund. I filed a BBB complaint and even joined their FB group to post a complaint but they didn’t approve it so I left the group.
Sad to see they have become a million dollar company by ripping off innocent trusting customers. They use to be a good company to purchase from but now, I’ve decided to take my business to HAIRFINITY who has been AWESOME at responding and shipping and customer service and satisfaction. I encourage EVERYONE to take your business there since they actually care about us.

Resposta da Hollywood Hair Bar
I had the same issue just like everyone…
I had the same issue just like everyone else here who made a comment. I placed the order August 9th and now it's February 26th 2026, and I still have not received my order. I reached out to Hollywood hair bar via email, and only twice I have gotten a reply. After that I was flat out ignored and and they refuse to give me an update on my order that was purchased.

Resposta da Hollywood Hair Bar
SCAMMER!!
SCAMMER!!! Nothing more to say. You pay, you wait and you keep waiting. Almost a year later and no product and no way to request a refund. THIEVES!!!
LIES IN THEIR RESPONSE: ORDER WAS NEVER DELIVERED BUT THEY CERTAINLY KEPT MY MONEY!!!

Resposta da Hollywood Hair Bar
I knew something was wrong when my less…
I knew something was wrong when my less than stellar comments on their Facebook page were deleted and I was eventually blocked. If people aren't sufficiently warned, they will also fall prey and many did. For a while, things were great but then last July, I received the wrong product. After 2 months of being dicked around or ignored, I got my money back from my bank.
I gave them one more shot and ordered back in October. I was flat out ignored and never got a response. I got my money back from my bank again and haven't ordered anything else from them. I got a text with a youtube link in it last month. It was the CEO in a sexy top, being tone deaf, giving a non apology, and blaming other people for what her company had become. I wasn't surprised. We flooded the comment section with facts and just like most of us predicted, she locked that comment section down fast as f. 😆
I got my order a couple weeks ago but haven't bothered to use it because I can't trust what's in those bottles.
Honest people, who care about their customers, don't need to lock down comment sections or block comments. Bye, HHB

Resposta da Hollywood Hair Bar
Hollywood Hair Bar ARE NOT SENDING ORDERS after receipt of payment.
Hollywood Hair Bar sent email that they received my order on January 24,2026 & to February 11, 2026, I have emailed several times, called, STILL NO PRODUCTS. No response? NOTHING 😞

Resposta da Hollywood Hair Bar
WARNING; DON'T BUY FROM THEM
IF I COULD IT WOULD BELOW A ONE STAR. I placed an order in December 2025, and here we are in February 2025, and still nothing. I was ignored for months. I have to dispute with my credit card company because I am tired of trying to get someone to respond. They keep ignoring me and then block my comments on Facebook to warn others. This company is disgusting, the way they treat customers. They will take your money QUICK FAST and won't deliver any products. I purchased five products from them. I noticed the email stated only one bottle; I asked, "Where is the rest of my order?" They responded on Instagram, stating they had a new system and that my complete order would arrive. THEY LIED! I received only one hair oil, not the two I was supposed to receive, and no other products. Then, when I sent them a photo of the package with the product, they said my complaint had been sent to the repackaging unit. Forgot to add that when whoever on their IG message account responded to the photo, she confirmed my address, which had someone else's name and address, WITH THE PICTURE OF MY PACKAGE WITH MY FULL NAME AND ADDRESS ABOVE IT! I could't make this up! Since that incident, I have tried multiple times to contact them to request a refund, but they have not responded. DON'T SHOP WITH THIS COMPANY, YOU WILL BE SORRY! This is NOT the 1st time. The 1st time I ordered this hair tool, a frequency hair comb, they promoted it, but never shipped it. However, in late 2024, they issued a refund. NOW, I am being ignored. SMH...

Resposta da Hollywood Hair Bar
Ordered products on December 16, 2025
Ordered products on December 16, 2025 and as of February 2, 2026 have not received anything. I contacted the customer support team and after that they created a FedEx label, but as today 2/2/26, they still have not dropped off the shipment to FedEx. This company is a scam, do not order from them. I opened a dispute charge with my bank and will be filing a scam report with the Federal trade Commission.

Resposta da Hollywood Hair Bar
Order placed and products not received
I placed my order on December 25,2025
Hollywood Hair Bar got paid in full from me and I still have not received my order
I reached out to the company for a status update by email because I called the customer service line and you cannot leave a message. It tells you to just go through the heylove hairbar.com email site or whatever and I sent out repeated emails asking about my order. I received an email back from some lady named Shannon who is a beauty advisor letting me know that my order will be shipped later on the following week after a full month of not receiving my items. I still haven’t seen them then I get a text message from the CEO Tiff with some promotional coupon of Hollywood Hair Bar and she states that she can help me retrieve my order but then when I do give her my information and sent emails and proof of payment from my order she said she doesn’t see a order place but if you go on their website, you clearly see that I placed the order December 25tj and payment fulfilled in full for the products I asked for with an order number and I’m not getting my items I reached out again still no answer. This is ridiculous that I haven’t received my products. I have ordered through them before and been ordering through these guys for years and all of a sudden I’m not receiving my products. This is just ridiculous. I don’t know how else to get through to them because you can’t get through the customer service line you email somebody and then they state your products are coming but are not or someone claims they can’t see the order and tried to say “did I you use a different email” this is hideous - so I mean I’m at a loss here. I’m losing money. These people don’t wanna respond to me correctly and I promise you after this - if I happen to receive my products, I will never do business with Hollywood Hair Bar ever again and I highly do not recommend them as a business to go through with this poor poor type of service. I will find another Black Owned Company to deal with for my hair needs.

Resposta da Hollywood Hair Bar
Ordered an order in October Never Received
Ordered an order in October, still haven't received order. All they do is up date one time saying "order expedited on a day", when that day come, it says" "supposed to have came on that particular day" but never have received the order (#1009010) I've connected the company several times and they say how sorry they are, will send a gift with order to reward for my patience and says there's a problem with the new shipper they recently got, yet still will not return my money or the items. The whole thing is a scam and back in early 2025, I received many orders I placed no problem. Don't know if the owner decided to start scamming people, and taking their money instead of actually sending the order to their customers! Horrible company, they got $60+ from me but never again!!!!

Resposta da Hollywood Hair Bar
Pitiful Customer Service
I would give a 0 rating if it were possible. I placed an order around the first of December. It is now January 30th. I have not received any follow-up or explanation for the delay. I reached out to the company and they have failed to offer a reply. Needless to say, I will not order from this company again.

Resposta da Hollywood Hair Bar
Placed an order waaay back in September…
Placed an order waaay back in September and here it is January and still nothing. I was ignored for months. Had to open a dispute with my credit card company to finally get them to upload fake tracking information which is still pending from 2 months ago yet they still won’t respond and I still haven’t received anything. My card issuer finally just went ahead and reimbursed my money. They’re only uploading tracking numbers months later now to try to stop us from winning the dispute. The tracking numbers don’t work. Do not trust these people! Never again!
UPDATE: THE COMPANY REPLIED WITH A LIE! THE ORDER WAS STILL NEVER DELIVERED AND I ALSO NEVER RECEIVED ANY SO CALLED GIFT CARD THAT THEY'RE CLAIMING TO HAVE SENT, EVEN THOUGH I WOULDN’T DARE USE IT IF THEY DID. WHAT A WAY TO ADD INSULT TO INJURY!

Resposta da Hollywood Hair Bar
I made a large purchase from…HollywoodHairBar
I have not received any thing that I ordered over a year ago from this company. The response is misleading.
I made a large purchase from HollywoodHairBar since the spring of 2025. To date, I'm still waiting for the items I bought. They refused to communicate with me and refund my money. This company is a SCAM. Buyers beware. Don't waste your time.

Resposta da Hollywood Hair Bar
They are sellion ICE extension kit…
They are sellion ICE extension kit reprezenting in the name of NIX for 130euro.
And they will send you very cheap product for 10eu from ALIBABA Chinese market!
So very bad expirience!
Dont buy anything from them!
Cheaters!

Resposta da Hollywood Hair Bar
Sickening
I really liked their products but after I repurchase, I haven't received my order, nor did they respond. I only received a disappearing message from a woman who was acting like she was on Crack and scratching her face. That was so disappointing and rude. Just refund the money.

Resposta da Hollywood Hair Bar
Extremely long ship dates. Poor service.
I ordered 2-weeks ago and I’m still waiting for my order to arrive! I’ve reached out several times for an ETA and tracking number, and have been ignored. Makes buying the product not even worth it.

Resposta da Hollywood Hair Bar
Terrible business practices
I regret to inform you that my experience with your company has been highly unsatisfactory. I received an incorrect product, and my subsequent attempts to resolve the issue were met with resistance rather than a constructive resolution. The company declined to acknowledge the error, despite evidence from my receipt, and refused a refund, suggesting that legal action would be necessary to recover my funds. Consequently, I will no longer be engaging with your company's services. This situation reflects poorly on your business practices, customer service, and overall integrity.

Resposta da Hollywood Hair Bar
Never Received My Order
I placed an order on Jan. 5, 2025. The next day, Jan. 6, 2026, I got an email saying the order was shipping soon. The day after that, Jan. 7, I got an email saying my order is delayed. I have a tracking number but no further details, no delivery date, no updates, only that a label has been created. Granted, I haven't had to wait as long as some other people, but it's the same experience. No product, no refund, feeling scammed and regretting not reading the reviews.

Resposta da Hollywood Hair Bar
SCAM SCAM SCAM
I ordered several orders in November 2025 and orders in December 2025. I have not received my orders from November and it’s still saying unfulfilled. My December orders are saying fulfilled but they sent an email saying that it’s going to be delayed however I paid an expedited delivery fee for the November orders and I have not received any orders at this time. I truly believe that this company is a SCAM. DO NOT ORDER FROM HOLLYWOOD HAIR BAR!

Resposta da Hollywood Hair Bar
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