Follow Up Review for Hollywood Hair Bar~LIES HAVE BEEN TOLD! Received a follow up reply stating my order has been received...hello?....NO, I have not received ANY PORTION OF MY ORDER! Here we are Ove... Ver mais
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Leia as opiniões dos outros
**UPDATE: my package is out for delivery today! 10/1. Ordered it 9/26. I’ll explain why im giving 3 stars. I’ve been using these products for about 2 years now and this is the only product that ge... Ver mais
I think we should all reach out to Sherri Shephard and let her know what type of business HHB really is. I'm sure if she knew she wouldn't have allowed this on her show. Especially being a black woman... Ver mais
A empresa respondeu
If there was a zero star button that’s what I would be rating this sham!!! I ordered a bundle pack of 5 but was totally surprised to see 1 bottle when my order finally arrived. I have been constantly... Ver mais
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Informações sobre a empresa
Informação fornecida por diversas fontes externas
Cure Alopecia and Hair Loss. Hollywood Hair Bar is the Best Hair Growth Hair Care Line in the World! Grow Your Hair Today. Fast Results All Natural Organic Herbal Ingredients.
Informações de contacto
Estados Unidos da América
- hollywoodhairbar.com
1,3
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314 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 96% das suas opiniões negativas
Geralmente leva mais de um mês para responder
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Better Business Bureau Complaint, and Fair Trade Commission Fraud Report Filed
It has been well over two months since my order was placed on June 10, 2025. I paid in full, and a shipping label was created, but the order has not been fulfilled or shipped, apparently due to the Growth Edge Control being out of stock. As a repeat customer, a partial shipment would have been acceptable so that I could have stayed on track with my hair growth journey. Here is their response to my Face Messenger inquiry:
"We sincerely apologize for the delay and inconvenience caused.
We’d like to inform you that the Growth Edge Control was recently out of stock. However, it is now back in stock, and we are working hard to fulfill your order as quickly as possible. Please be assured that your order is expected to be delivered within the next two weeks.
Meanwhile we would really appreciate your patience and understanding.
Unfortunately, we won’t be able to ship the remaining products separately. However, please be assured that we are doing our best to fulfill your order as quickly as possible. Your order is expected to be shipped next week."
While I do my best to support Black owned businesses, I am very disappointed with the scripted response to my inquiry, and no one ever answers the number listed. I am also dismayed by the sheer number of individuals who are experiencing the same issue. How many others have received the same response?
Today, I filed a complaint with the Better Business Bureau. I also submitted a fraud report to the Fair Trade Commission. Others should do the same at the Better Business Bureau, and Fair Trade Commission websites.
Here is their business information filed with the California Secretary of State. It includes the Agent for receiving Service of Process if you are considering filing a lawsuit to collect any monies not refunded. You can first send to the Agent, Tiffany Dean, a letter of intent to sue. Exemplars of Letters of Intent to Sue can be found online.
HOLLYWOOD HAIR BAR INC. (4538103)
Initial Filing Date 12/11/2019
Status Active
Standing - SOS Good
Standing - FTB Good
Standing - Agent Good
Standing - VCFCF Good
Formed In CALIFORNIA
Entity Type: Stock Corporation - CA - General
Principal Address: 23535 PALOMINO DR, Ste 444
DIAMOND BAR, CA 91765
Mailing Address: Same as Principal Address
Statement of Info Due Date 12/31/2023
Agent: An Individual
TIFFANY DEAN
23535 PALOMINO DR, SUITE 444
DIAMOND BAR, CA 91765
Since Hollywood Hair Bar was featured on Sherri Sheperd, I have also sent Miss Sheperd a link to this review page.
9 de junho de 2025
Opinião espontânea
Resposta da Hollywood Hair Bar
Thank you for your feedback, and we sincerely apologize for the shipping disruption you experienced. 💕 Hollywood Hair Bar appeared on the Sherri Shepherd television show, followed by a significant viral surge in demand. At the same time, we experienced unexpected packaging delays due to circumstances outside of our control, which impacted our shipping timelines.
We’re happy to see that your order has now been delivered. As a gesture of appreciation for your patience, we’ve also sent you a $20 gift card today. We’ve proudly shipped over 1 million orders with a 4.4+ rating across the internet, but we understand that your individual experience matters, and we’re truly sorry for the inconvenience. 💕
Here’s a link to check out the show.
https://youtu.be/IXZ5j7HXOiQ?si=g8EpPEjlVCZ4gwzT
Non delivery of items
Non delivery of items. Was sent bogus tracking information and they refused to refund my money.
15 de julho de 2025
Opinião espontânea
Resposta da Hollywood Hair Bar
Thank you for your feedback, and we sincerely apologize for the shipping disruption you experienced. 💕 Hollywood Hair Bar appeared on the Sherri Shepherd television show, followed by a significant viral surge in demand. At the same time, we experienced unexpected packaging delays due to circumstances outside of our control, which impacted our shipping timelines.
We’re happy to see that your order has now been delivered. As a gesture of appreciation for your patience, we’ve also sent you a $20 gift card today. We’ve proudly shipped over 1 million orders with a 4.4+ rating across the internet, but we understand that your individual experience matters, and we’re truly sorry for the inconvenience. 💕
Here’s a link to check out the show.
https://youtu.be/IXZ5j7HXOiQ?si=g8EpPEjlVCZ4gwzT
Hollywood Hair Bar has been amazing for my hair growth journey!
Hollywood Hair Bar has been amazing for my hair growth journey! 🌿✨ I noticed my hair getting thicker, healthier, and growing faster after using their products consistently. The oils smell great, are not too heavy, and nourish the scalp. Customer service is also invaluable, and shipping was quick. I’m thrilled to have discovered this brand – I highly recommend it to anyone seeking genuine hair growth results!
1 de dezembro de 2024
Opinião espontânea
I think we should all reach out to…
I think we should all reach out to Sherri Shephard and let her know what type of business HHB really is. I'm sure if she knew she wouldn't have allowed this on her show. Especially being a black woman (no disrespect to any other races), Sherri would be livid knowing she allowed this woman on her show and is out here scamming people.
21 de junho de 2025
Opinião espontânea
Resposta da Hollywood Hair Bar
Thank you for your feedback, and we sincerely apologize for the shipping disruption you experienced. 💕 Hollywood Hair Bar appeared on the Sherri Shepherd television show, followed by a significant viral surge in demand. At the same time, we experienced unexpected packaging delays due to circumstances outside of our control, which impacted our shipping timelines.
We’re happy to see that your order has now been delivered. As a gesture of appreciation for your patience, we’ve also sent you a $20 gift card today. We’ve proudly shipped over 1 million orders with a 4.4+ rating across the internet, but we understand that your individual experience matters, and we’re truly sorry for the inconvenience. 💕
Here’s a link to check out the show.
https://youtu.be/IXZ5j7HXOiQ?si=g8EpPEjlVCZ4gwzT
I propose a class action lawsuit…
I propose a class action lawsuit against the HHB company for fraud. No one is receiving the product or refund.
6 de junho de 2025
Opinião espontânea
Resposta da Hollywood Hair Bar
Thank you for your feedback, and we sincerely apologize for the shipping disruption you experienced. 💕 Hollywood Hair Bar appeared on the Sherri Shepherd television show, followed by a significant viral surge in demand. At the same time, we experienced unexpected packaging delays due to circumstances outside of our control, which impacted our shipping timelines.
We’re happy to see that your order has now been delivered. As a gesture of appreciation for your patience, we’ve also sent you a $20 gift card today. We’ve proudly shipped over 1 million orders with a 4.4+ rating across the internet, but we understand that your individual experience matters, and we’re truly sorry for the inconvenience. 💕
Here’s a link to check out the show.
https://youtu.be/IXZ5j7HXOiQ?si=g8EpPEjlVCZ4gwzT
Be cautious when ordering; poor customer service
Be cautious when ordering. After placing my order I immediately received this email concerning shipping delay (I xxx the tracking info for this review)
Thank you for reaching out.
I'm sorry for the delay and inconvenience.
I would like to inform you that the orders normally don’t take this long to ship, but due to overwhelming demand after being featured on the Sherri Shepherd Show, we're currently out of stock on the Super Grow Grease - Scalp Revitalizing Balm.
Please be assured that you will see an update on your tracking by this week. If you don't receive it, please feel free to reach out. We are working hard to resolve these issues and ensure that future orders are processed more efficiently. I kindly request you to keep an eye on your tracking for further updates.
Tracking Number : xxx
Meanwhile, we really appreciate your patience and understanding.
Thanks, and Regards.
Sophia,
Hollywood Hair Bar Beauty Advisor💕
Very convenient excuse for them however, I have received no update on shipping and no response to any of the last 3 emails I sent over a 10 day period while waiting on my order from July 6th, 2025. I was sent a DHL tracking number but now it is suddenly not working after 3 weeks of no updates on their site. HHB customer service seems to ignore issues once payment goes thru but they keep sending email discount offers designed to entice you to buy more product although they cannot send current orders in a timely manner. Filed a complaint with BBB and my CC to see if they can resolve the issue.
6 de julho de 2025
Opinião espontânea
Resposta da Hollywood Hair Bar
Thank you for your feedback, and we sincerely apologize for the shipping disruption you experienced. 💕 Hollywood Hair Bar appeared on the Sherri Shepherd television show, followed by a significant viral surge in demand. At the same time, we experienced unexpected packaging delays due to circumstances outside of our control, which impacted our shipping timelines.
We’re happy to see that your order has now been delivered. As a gesture of appreciation for your patience, we’ve also sent you a $20 gift card today. We’ve proudly shipped over 1 million orders with a 4.4+ rating across the internet, but we understand that your individual experience matters, and we’re truly sorry for the inconvenience. 💕
Here’s a link to check out the show.
https://youtu.be/IXZ5j7HXOiQ?si=g8EpPEjlVCZ4gwzT
Unprofessional
So, disappointed in this company. I was up late one night scrolling and saw a Hollywood Hair Bar Commercial. I saw the wand and decided to put it in my cart. I wanted to see other reviews and see how much it would be at checkout but it ended up really checking me out. Frustrated, I emailed the company to cancel since it has not shipped and they claim they do not do refunds. I see that they are trying to give me a $17 credit, but I do not want it. I want my money back. Here we are five months later and I have no wand and no refund either. This was unfair and unprofessional on all levels. I hope no one else has experienced this behavior. Accidents happen, but for them to not even deliver the product, they should do better because I lost. They did not!
10 de abril de 2025
Opinião espontânea
Resposta da Hollywood Hair Bar
Thank you for your feedback, and we sincerely apologize for the shipping disruption you experienced. 💕 Hollywood Hair Bar appeared on the Sherri Shepherd television show, followed by a significant viral surge in demand. At the same time, we experienced unexpected packaging delays due to circumstances outside of our control, which impacted our shipping timelines.
We’re happy to see that your order has now been delivered. As a gesture of appreciation for your patience, we’ve also sent you a $20 gift card today. We’ve proudly shipped over 1 million orders with a 4.4+ rating across the internet, but we understand that your individual experience matters, and we’re truly sorry for the inconvenience. 💕
Here’s a link to check out the show.
https://youtu.be/IXZ5j7HXOiQ?si=g8EpPEjlVCZ4gwzT
Terrible experience with this company
Terrible experience with this company. I placed an order in February 2025. It’s July 2025. I have not received my order or a refund. The company stopped responding to me completely. No refund no communication NOTHING.. highly disappointed
7 de fevereiro de 2025
Opinião espontânea
Resposta da Hollywood Hair Bar
Thank you for your feedback, and we sincerely apologize for the shipping disruption you experienced. 💕 Hollywood Hair Bar appeared on the Sherri Shepherd television show, followed by a significant viral surge in demand. At the same time, we experienced unexpected packaging delays due to circumstances outside of our control, which impacted our shipping timelines.
We’re happy to see that your order has now been delivered. As a gesture of appreciation for your patience, we’ve also sent you a $20 gift card today. We’ve proudly shipped over 1 million orders with a 4.4+ rating across the internet, but we understand that your individual experience matters, and we’re truly sorry for the inconvenience. 💕
Here’s a link to check out the show.
https://youtu.be/IXZ5j7HXOiQ?si=g8EpPEjlVCZ4gwzT
I placed an order for this product back…
I placed an order for this product back on June 6. It was supposed to be expedited and here it is 3 July and I still have not received my product. I’ve reached out to the company several times they have not responded asking for a status it just shows that my item is just sitting no movement. They told me to check the tracking and there’s no update on the tracking. When they wanted me to place another order and send me a code they were very responsive, but when it came down to what’s going on with my order now, I can’t get an answer for nothing and I’ve sent several emails. I would not recommend ordering from this company because they are not responsive. You may or may not get your order here. I am a month later almost and I still haven’t heard anything and got my order.
6 de junho de 2025
Opinião espontânea
Resposta da Hollywood Hair Bar
Thank you for your feedback, and we sincerely apologize for the shipping disruption you experienced. 💕 Hollywood Hair Bar appeared on the Sherri Shepherd television show, followed by a significant viral surge in demand. At the same time, we experienced unexpected packaging delays due to circumstances outside of our control, which impacted our shipping timelines.
We’re happy to see that your order has now been delivered. As a gesture of appreciation for your patience, we’ve also sent you a $20 gift card today. We’ve proudly shipped over 1 million orders with a 4.4+ rating across the internet, but we understand that your individual experience matters, and we’re truly sorry for the inconvenience. 💕
Here’s a link to check out the show.
https://youtu.be/IXZ5j7HXOiQ?si=g8EpPEjlVCZ4gwzT
Missing order and request for refund ignored
Just like every other person on here. I ordered in May and now it is almost July and I have requested a refund multiple times and I have not received my order or any reply from the company when I emailed them. I hope Sherri Shepard knows that this company is not one she hould have been promoting on her platform. Very disappointed 😞.
In response to your reply, I have heard this excuse a million times please don't try to do damage control after your company has robbed hundreds of customers and stop telling lies you never sent my order and it has been over a year. I wish I had legal recourse for your lies and excuses. Do not buy from this company you will not get your products period.
23 de maio de 2025
Opinião espontânea
Resposta da Hollywood Hair Bar
Thank you for your feedback, and we sincerely apologize for the shipping disruption you experienced. 💕 Hollywood Hair Bar appeared on the Sherri Shepherd television show, followed by a significant viral surge in demand. At the same time, we experienced unexpected packaging delays due to circumstances outside of our control, which impacted our shipping timelines.
We’re happy to see that your order has now been delivered. As a gesture of appreciation for your patience, we’ve also sent you a $20 gift card today. We’ve proudly shipped over 1 million orders with a 4.4+ rating across the internet, but we understand that your individual experience matters, and we’re truly sorry for the inconvenience. 💕
Here’s a link to check out the show.
https://youtu.be/IXZ5j7HXOiQ?si=g8EpPEjlVCZ4gwzT
Very poor service and reliability
Very poor service and reliability. I ordered products on April 4th, and had to email them because the order was taking a long time. Then I find out the item was out of stock, which was not listed as out of stock when I purchased it. I immediately asked for a refund, that they never responded to in over 6 email attempts. They failed to ship another two times, and kept trying to ship after I explicitly asked for a refund before they ever shipped on more than 3 occasions. I will never again order from this company, and I still haven’t gotten a refund and it’s June 24. Allegedly, the product is scheduled for delivery today, after I’ve asked for money back since April! It’s just disrespectful and un ethical to lie about availability of products and then completely ignore a customers request for a refund on products they didn’t have in stock! Their CEO can’t possibly know this many customers have the same issue, because if she does, she should be ashamed.
2 de abril de 2025
Opinião espontânea
Resposta da Hollywood Hair Bar
Thank you for your feedback, and we sincerely apologize for the shipping disruption you experienced. 💕 Hollywood Hair Bar appeared on the Sherri Shepherd television show, followed by a significant viral surge in demand. At the same time, we experienced unexpected packaging delays due to circumstances outside of our control, which impacted our shipping timelines.
We’re happy to see that your order has now been delivered. As a gesture of appreciation for your patience, we’ve also sent you a $20 gift card today. We’ve proudly shipped over 1 million orders with a 4.4+ rating across the internet, but we understand that your individual experience matters, and we’re truly sorry for the inconvenience. 💕
Here’s a link to check out the show.
https://youtu.be/IXZ5j7HXOiQ?si=g8EpPEjlVCZ4gwzT
I placed an order in May and have not…
I placed an order in May and have not received my products nor any response from customer service. I ordered because of special in Sherri Shepherd show but I hope if Sherri knew that her guest and owner were ripping off people she would not hopefully had a Sherri Special. Terrible service indeed. I wish I had checked the reviews but relied on the owner being the face of the product and on the Sherri Shepherd show! They should be ashamed!!!
15 de maio de 2025
Opinião espontânea
Resposta da Hollywood Hair Bar
Thank you for your feedback, and we sincerely apologize for the shipping disruption you experienced. 💕 Hollywood Hair Bar appeared on the Sherri Shepherd television show, followed by a significant viral surge in demand. At the same time, we experienced unexpected packaging delays due to circumstances outside of our control, which impacted our shipping timelines.
We’re happy to see that your order has now been delivered. As a gesture of appreciation for your patience, we’ve also sent you a $20 gift card today. We’ve proudly shipped over 1 million orders with a 4.4+ rating across the internet, but we understand that your individual experience matters, and we’re truly sorry for the inconvenience. 💕
Here’s a link to check out the show.
https://youtu.be/IXZ5j7HXOiQ?si=g8EpPEjlVCZ4gwzT
I placed two orders with this company…
I placed two orders with this company may 10th,2025 and may 23rd,2025 i received my 2nd order but not the first order I have emailed,fb,insta and called all I got is bot responses saying the same responses were working hard or well look into it i even asked for a reshipment or a refund don't get offered those i been buying there products and received them in the past but everyone wants to get greedy im extremely disappointed!!
9 de maio de 2025
Opinião espontânea
Resposta da Hollywood Hair Bar
Thank you for your feedback, and we sincerely apologize for the shipping disruption you experienced. 💕 Hollywood Hair Bar appeared on the Sherri Shepherd television show, followed by a significant viral surge in demand. At the same time, we experienced unexpected packaging delays due to circumstances outside of our control, which impacted our shipping timelines.
We’re happy to see that your order has now been delivered. As a gesture of appreciation for your patience, we’ve also sent you a $20 gift card today. We’ve proudly shipped over 1 million orders with a 4.4+ rating across the internet, but we understand that your individual experience matters, and we’re truly sorry for the inconvenience. 💕
Here’s a link to check out the show.
https://youtu.be/IXZ5j7HXOiQ?si=g8EpPEjlVCZ4gwzT
This is crazy.
This is crazy.. I should have checked the alternative reviews other than just their website reviews before ordering..the wild part too is, their products actually work.. so why would they be causing a disadvantage towards their company? I don't get it? Still waiting on my item.. if they don't have items in stock, why have it as available and spamming you with deals? Don't tell me they scamming people? Maybe that's why they're not on Amazon anymore.
31 de maio de 2025
Opinião espontânea
Resposta da Hollywood Hair Bar
Thank you for your feedback, and we sincerely apologize for the shipping disruption you experienced. 💕 Hollywood Hair Bar appeared on the Sherri Shepherd television show, followed by a significant viral surge in demand. At the same time, we experienced unexpected packaging delays due to circumstances outside of our control, which impacted our shipping timelines.
We’re happy to see that your order has now been delivered. As a gesture of appreciation for your patience, we’ve also sent you a $20 gift card today. We’ve proudly shipped over 1 million orders with a 4.4+ rating across the internet, but we understand that your individual experience matters, and we’re truly sorry for the inconvenience. 💕
Here’s a link to check out the show.
https://youtu.be/IXZ5j7HXOiQ?si=g8EpPEjlVCZ4gwzT
5 months!?
I placed an order back in January, it is now May and I still haven’t received my hair growth wand. They did well with communicating through email at first. The last email was pertaining to the shipment being delayed at the docks. Then communication just stops. I’m convinced that these people are making extra money on the side scamming. Where’s my refund?
13 de janeiro de 2025
Opinião espontânea
Resposta da Hollywood Hair Bar
Thank you for your feedback, and we sincerely apologize for the shipping disruption you experienced. 💕 Hollywood Hair Bar appeared on the Sherri Shepherd television show, followed by a significant viral surge in demand. At the same time, we experienced unexpected packaging delays due to circumstances outside of our control, which impacted our shipping timelines.
We’re happy to see that your order has now been delivered. As a gesture of appreciation for your patience, we’ve also sent you a $20 gift card today. We’ve proudly shipped over 1 million orders with a 4.4+ rating across the internet, but we understand that your individual experience matters, and we’re truly sorry for the inconvenience. 💕
Here’s a link to check out the show.
https://youtu.be/IXZ5j7HXOiQ?si=g8EpPEjlVCZ4gwzT
Think twice 🤔🤔🤔
Hollywood Bar is a scam. I placed an order on March 22 and did not receive my items. I sent an email to inquire about the order, and they responded with the following message: "I apologize for the inconvenience, but I haven’t received any updates from my team yet. Please allow us a couple of days to get back to you with a proper solution." Eventually, I did manage to get my money back from my bank!
22 de março de 2025
Opinião espontânea
Resposta da Hollywood Hair Bar
Thank you for your feedback, and we sincerely apologize for the shipping disruption you experienced. 💕 Hollywood Hair Bar appeared on the Sherri Shepherd television show, followed by a significant viral surge in demand. At the same time, we experienced unexpected packaging delays due to circumstances outside of our control, which impacted our shipping timelines.
We’re happy to see that your order has now been delivered. As a gesture of appreciation for your patience, we’ve also sent you a $20 gift card today. We’ve proudly shipped over 1 million orders with a 4.4+ rating across the internet, but we understand that your individual experience matters, and we’re truly sorry for the inconvenience. 💕
Here’s a link to check out the show.
https://youtu.be/IXZ5j7HXOiQ?si=g8EpPEjlVCZ4gwzT
I HAVE NOT RECIEVED
I HAVE NOT RECIEVED, THE PRODUCT I ORDERED,, AT THIS POINT I JUST WANT MY FUNDS RETURNED OR I WILL SEEK LEGAL ACTIONS,, IM TIRED OF THE WAIT AND NOT RESPONDING BACK TO ME,,
14 de março de 2025
Opinião espontânea
Resposta da Hollywood Hair Bar
Thank you for your feedback, and we sincerely apologize for the shipping disruption you experienced. 💕 Hollywood Hair Bar appeared on the Sherri Shepherd television show, followed by a significant viral surge in demand. At the same time, we experienced unexpected packaging delays due to circumstances outside of our control, which impacted our shipping timelines.
We’re happy to see that your order has now been delivered. As a gesture of appreciation for your patience, we’ve also sent you a $20 gift card today. We’ve proudly shipped over 1 million orders with a 4.4+ rating across the internet, but we understand that your individual experience matters, and we’re truly sorry for the inconvenience. 💕
Here’s a link to check out the show.
https://youtu.be/IXZ5j7HXOiQ?si=g8EpPEjlVCZ4gwzT
I did not receive the complete order
I did not receive the complete order. I pay extra for shipping protection, stay away from this company is a fraud.
1 de abril de 2025
Opinião espontânea
Resposta da Hollywood Hair Bar
Thank you for your feedback, and we sincerely apologize for the shipping disruption you experienced. 💕 Hollywood Hair Bar appeared on the Sherri Shepherd television show, followed by a significant viral surge in demand. At the same time, we experienced unexpected packaging delays due to circumstances outside of our control, which impacted our shipping timelines.
We’re happy to see that your order has now been delivered. As a gesture of appreciation for your patience, we’ve also sent you a $20 gift card today. We’ve proudly shipped over 1 million orders with a 4.4+ rating across the internet, but we understand that your individual experience matters, and we’re truly sorry for the inconvenience. 💕
Here’s a link to check out the show.
https://youtu.be/IXZ5j7HXOiQ?si=g8EpPEjlVCZ4gwzT
This company is a scam
This company is a scam. Do not purchase anything from them and I mean do not purchase anything. I have placed a $100 order $100 but still haven’t received my order I emailed them several times, and called the number and they said that the product is on backorder. But for how long? It’s been over two months have not received my order. Please save your money. Do not order from them. They are scammers and keep your money! I asked for a refund and then they responded with something different. Nothing about a refund or a credit. I asked them if they could send my other order items if one item was on backorder they never responded. Do not spend your money Im warning you guys and wish I would have read the reviews first.
16 de fevereiro de 2025
Opinião espontânea
Resposta da Hollywood Hair Bar
Thank you for your feedback, and we sincerely apologize for the shipping disruption you experienced. 💕 Hollywood Hair Bar appeared on the Sherri Shepherd television show, followed by a significant viral surge in demand. At the same time, we experienced unexpected packaging delays due to circumstances outside of our control, which impacted our shipping timelines.
We’re happy to see that your order has now been delivered. As a gesture of appreciation for your patience, we’ve also sent you a $20 gift card today. We’ve proudly shipped over 1 million orders with a 4.4+ rating across the internet, but we understand that your individual experience matters, and we’re truly sorry for the inconvenience. 💕
Here’s a link to check out the show.
https://youtu.be/IXZ5j7HXOiQ?si=g8EpPEjlVCZ4gwzT
Buyers Beware
I placed an order and received the shipping confirmation on February 8th advising it was shipped on that day via DHL.
On February 25, 2025 after not seeing any updates on the tracker I followed up via email. I received a response on March 8th advising that one of the products I ordered was out of stock but is now back in stock and I should see an update on the tracker that week.
After still no updates on the tracker, I emailed again on March 14th and haven't received a response yet.
However, on March 16th I get an email asking for a review of the products I still haven't received.
I sent a message via FB Messanger and another automated message saying they'll look into it.
Followed up March 19th via Messanger, March 20th, via email, March 25th via Messanger. On the 25th, they said they would get back to me in a couple of hours. It's March 28th I'm still waiting for a response or resolution.
8 de fevereiro de 2025
Opinião espontânea
Resposta da Hollywood Hair Bar
Thank you for your feedback, and we sincerely apologize for the shipping disruption you experienced. 💕 Hollywood Hair Bar appeared on the Sherri Shepherd television show, followed by a significant viral surge in demand. At the same time, we experienced unexpected packaging delays due to circumstances outside of our control, which impacted our shipping timelines.
We’re happy to see that your order has now been delivered. As a gesture of appreciation for your patience, we’ve also sent you a $20 gift card today. We’ve proudly shipped over 1 million orders with a 4.4+ rating across the internet, but we understand that your individual experience matters, and we’re truly sorry for the inconvenience. 💕
Here’s a link to check out the show.
https://youtu.be/IXZ5j7HXOiQ?si=g8EpPEjlVCZ4gwzT
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Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.