i visited the store and received great friendly service and the part I ordered was ready in 4 days and it works perfectly
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Not only did I find the exact part that I needed for my Dishwasher, but the owner of the business went above and beyond to make sure that I got the item delivered the next day, even when the business... Ver mais
I was struggling to find the item,and other suppliers could not respond on time until I consulted Homecraft sales lady,she was so.quick to respond with a reasonable quote and sent me the location.I am... Ver mais
Outstanding experience - when I called all to check on availability there was an unasked for offer to send a photo and details of the part they had in stock so I could see for myself if it would do th... Ver mais
Informações sobre a empresa
Escrito pela empresa
The online store for all your genuine parts & accessories. It's easy with Homecraft Spares At Homecraft Spares, we’re passionate about helping you extend the life of your appliances by supplying high-quality, genuine spare parts that won’t void your manufacturer’s warranty. We believe in repairing rather than replacing, helping you save money while keeping your appliances running like new for longer.
Informações de contacto
148 9th avenue highlands north, 2192, Johannesburg, África do Sul
- homecraftspares.co.za
4,8
Excelente
88 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Best service from an online store ever experienced!
Very quick call back to verify if my order met my requirements, very speedily delivery arranged, an unexpected appreciated sweet treat and thankyou note in boxed package. Followup after delivery, very good service! WellDone!
24 de outubro de 2025
Resposta da Homecraft Spares
Hi Lu.
Was pleasure serving you!
Thanks for taking the time to leave us such a kind review.
We REALY appreciate it.
Extremely quick delivery
Extremely quick delivery, literally delivered the next day. Product exactly as advertised and quality is good.
16 de outubro de 2025
Resposta da Homecraft Spares
Thank you for taking the time to leave us a review.
And Appreciate your business.
Resposta da Homecraft Spares
Thank you!
Glad you appreciated it.
thanks for the business
Best service and price on genuine parts
Best price on genuine parts, and absolute best service. Products delivered in less than 2 days!
Excellent service, thank you very much
8 de outubro de 2025
Resposta da Homecraft Spares
Hey Hardus du Toit.
Thank you for taking the time to leave a Review.
And We appreciate the kind words.
Reliable and professional support.
I had an excellent experience with Moishe and his team. He went out of his way to assist me in finding the correct part for my Defy washing machine, even after others had told me it was not possible to repair. His dedication, knowledge, and customer service were outstanding, and thanks to his assistance my machine is now working perfectly.
I would highly recommend their services to anyone in need of reliable and professional support. ⭐⭐⭐⭐⭐
25 de setembro de 2025
Resposta da Homecraft Spares
Thanks Pierina.
Was a pleasure helping you.
Great service received on the chat…
Great service received on the chat line, they helped me describe the item I was looking for without any part number or reference, it was sold out and they were great enough to offer to order it for me. They contacted me again within a few days letting me know that I could order it and the order and delivery was seamless. Great job!!
19 de setembro de 2025
Resposta da Homecraft Spares
Hey Zimasa
Thanks for the kind words.
I'm stuck with a faulty part that I…
I'm stuck with a faulty part that I bought from you.
22 de setembro de 2025
Resposta da Homecraft Spares
Hi Mzi
We're truly sorry to hear about your experience.
We would have gladly assisted you with a refund or replacement, as per our Terms of Service. You reported the item as faulty, and we explained that—just like with any other supplier—we first need to receive the item back to have it tested. You agreed to return it, and since then, we've reached out over 10 times via phone and WhatsApp to help facilitate the return. Unfortunately, we have not received the item back or had any further communication from your side.
We always aim to provide excellent customer service and stand by our return and refund policies. If you’d still like to return the product, we're more than happy to assist—please just reach out and we’ll get it sorted.
Warm regards,
Moshe
Homecraft Spares Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.