Home Hub Group Opiniões 

217
•
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We were greeted with a smile by the lady on reception, it is a basic for business which is sadly, quite lacking nowadays. Dan then helped us shape our decisions with his friendly professional manner,... Ver mais

Classificada 4 em 5 estrelas

The work commenced a bit later than we hoped, but it was all carried out successfully and we are pleased with the results.

Classificada 5 em 5 estrelas

Raif was great and we are very happy with our doors & we have received lots of compliments on them. The installation guys were also really good. The only thing that has let them down is there doesn't... Ver mais

Classificada 5 em 5 estrelas

Problems with my builders held up fitting a number of times but Home Hub's customer service could not be bettered. This lovely family business make a great team. Very professional & considerate.... Ver mais

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4,6

Excelente

TrustScore: 4.5 em 5

217 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 33% das suas opiniões negativas

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4,6

Todas as opiniões

(217)

32 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great experience!

I recently had windows, a front door, and bifold doors purchased and installed by Home Hub Group, and I couldn't be happier with the entire experience. The quality of the products is excellent, and they look fantastic. The installation team was professional, efficient, and did a great job. I highly recommend Home Hub Group!

12 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

This is the 2nd time we have used HHG

This is the 2nd time we have used Home Hub Group.
More double glazing downstairs including, French windows, bay windows and a kitchen door, and couldn't be happier. Ryan and Martin (fitters) were ultra professional, tidy, with excellent attention to detail. No hesitation to recommend this company and the 2 chaps that did the fitting.

11 de março de 2025
Opinião espontânea
Classificada 3 em 5 estrelas

This is the 2nd time I have used you…

This is the 2nd time I have used you for my various properties and this was a recommendation. The 1st home, you as a company couldn’t provide an exacter fan in window from the bathroom. But still went ahead with the installation. All ok with the installation and my tenant is very pleased.

The 2nd Property this however caused many issues from ordering 3 windows and the one was not correct. This meant there was a window which had been made which was incorrect. I ended up negotiating the fitting of this window which I didn’t need. So you went away to make another window to correct your error. This was at my expense. You confirm emails of times and dates for the installation and don’t turn up. This has caused issues with my tenants taking time off and losing pay. You need to learn by your mistakes and communicate with each other.

After my review I was very unhappy to see you had taken money from my credit card for fitting a window I didn’t want and now you’re saying it’s my fault. Unbelievable.! When you first came out I never took you to the bedroom window as it was irrelevant. So the whole point is you should send a refund for the fitting in full of a window which was not required. You require money upfront of a percentage then send numerous messages saying you want full payment before fitting.! So if you do have any issues afterwards you’re not interested.

Will not be using you again.!

27 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Professional company with exceptional installers

We bought three large French doors / bay windows from Home Hub group and we are very pleased with the result and the whole process.
- We went to their showroom in Berkshire, which is very impressive. Our salesman (Dan) was really great at getting us a product that suited our needs at the best cost.
- Home Hub Group seems to have invested a lot of money in a customer relationship management software that looks very professional, so your quote and the confirmation process after the surveyor’s visit looks super professional, with electronic signature, so you have a real contact in hand. You can make all the payments with a credit card too.
- The surveyor (Martin) was very diligent, making sure that we get an installation that suits us, with the lowest possible door thresholds.
- The two installers (Stuart and Ben) were absolutely fantastic, with a very high attention to details.
- I got all my paperwork quickly: 10 year warranty & building controls certification when I asked for it.

We are so happy with the result that we have now ordered 21 more windows from Home Hub Group and they were again very competitive price-wise.

There were few delays that were rectified quickly. The installation was delayed by two weeks but they were very apologetic about this and it was not an issue for us. The corner posts of one bay window arrived white instead of anthracite and someone from home hub group had to come back two times to fix this and was very professional and efficient. Communication at all stages of the work was really good.

12 de novembro de 2024
Opinião espontânea
Classificada 4 em 5 estrelas

Bi-fold and gable window installation…

The Home Hub sales process was supportive and they were able to answer questions, offer good advice and give me assurance the bi-folds and gable window we bought would be a good product for our needs. The product quality when they arrived was great. My only reservations in giving five stars was it took a bit longer between confirmation of order and installation than I was led to believe at the start and the installation team didn’t bring one component so had to go over onto a second day. Overall though, very happy with the end result and can recommend this company.

3 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Went in for a visit to discuss our…

Went in for a visit to discuss our needs and the representative was open to our ideas and showed us the various styles available,Once we had chosen our doors the surveyor was booked to survey and to confirm what we wanted was feasible to do. Surveyor came and agreed wgat we hated was OK to do,the doors were ordered and a install date agreed all payments were done through a secure dedicated web site,doors arrived on time with the door fitter and installed with no fuss. Home Hub were always available to talk to throughout the process.

1 de fevereiro de 2025
Classificada 5 em 5 estrelas

Great service from start to finish!

Great service from start to finish!
I loved the wattsapp group that was set up which made communication between us a joy…
Any questions I had were answered immediately via our chat group which really worked for me!!!
I will certainly be using your company on all my projects
Thanks again guys
Great service 👍👍👍

22 de novembro de 2024
Opinião espontânea
Classificada 4 em 5 estrelas

Quality product and installation albeit delayed

Automated workflow and communications were excellent, up until the product failed quality checks. Net result, waited 6 months from initial order to installation, allowing for re-manufacturing. Communication was lacking and infrequent during this time. Although the actual product and installation were to a high standard.

20 de novembro de 2024
Opinião espontânea

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