Have just had the final phase of a three phase install completed. The product is excellent but the guys who installed really did have the customer in mind when installing. With it being a three phase... Ver mais
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Scott and Matt from Express bi-fold came to fix a seal on a window at the agreed time . Whilst they were here they checked all handles throughout the house and a seal on a bifold something not on thei... Ver mais
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Hi express bifolds I just wanted to say thank you for all your help with this. I really appreciate how smoothly everything has been handled, and I’m very grateful that Express Bifolds are r... Ver mais
A empresa respondeu
BUYERS BEWARE ! Our bi-fold window smashed on the inside, in a locked room while we were away. There was no external factor involved. Express Bi-fold have vigorously defended that is has nothin... Ver mais
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Informações sobre a empresa
Informação fornecida por diversas fontes externas
Transform your living space with Express Bi-folding doors: Aluminium Windows, Doors, and Roofing Made & Installed in the UK.
Informações de contacto
Millshaw Park Avenue, LS11 0LR, Reino Unido
- www.expressbifolds.co.uk
4,4
Excelente
630 opiniões
Respondeu a 75% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Who thought Installing double Glazing found be enjoyable
Have just had the final phase of a three phase install completed. The product is excellent but the guys who installed really did have the customer in mind when installing. With it being a three phase install there were issues and problems but all were sorted without fuss and the whole team from James (salesperson) Beverley (install manager) and the guys who did the work were professional throughout.
17 de abril de 2026
Opinião espontânea
A decent company who knows their stuff
Great service by James in the Weybridge showroom and great installation by Joe and Aidan. Couldn’t be happier! Wouldn’t hesitate to recommend this company.
15 de abril de 2026
Opinião espontânea
The quality of the Express Sliding Door…
The quality of the Express Sliding Door product is exceptional, and the process from ordering to installation is faultless.
A special acknowledgment should go to our fitters Steve and Roman, who were professionals, tidy, organised, on time and great guys, who made the installation process flow seamlessly. A job well done of which we are extremely thankful.
15 de abril de 2026
Opinião espontânea
Resposta da Express Bi Folding Doors
Thank you for your kind and thoughtful review Chris.
We are delighted to hear that you are so pleased with the quality of your Express product and that the entire process, from ordering through to installation, met your expectations. We'll be sure to let Steve and Roman know they made such a positive impression.
Thanks again for taking the time to review our Company.
All the best
Remedial Work
Scott and Matt were able to finally sort out the ongoing niggles and issues we’d had. Thanks for your help.
14 de abril de 2026
Opinião espontânea
Resposta da Express Bi Folding Doors
Thank you for your kind feedback Graham.
We’re really pleased to hear that Scott and Matt were able to resolve the ongoing issues for you and we’re glad we could get everything sorted. If you need any further assistance, please don’t hesitate to get in touch.
Scott and Matt from Express bi-fold…
Scott and Matt from Express bi-fold came to fix a seal on a window at the agreed time . Whilst they were here they checked all handles throughout the house and a seal on a bifold something not on their original ‘to do’ list. Very courteous,efficient and respectful of furnishings. Great lads, all jobs done satisfactorily
14 de abril de 2026
Opinião espontânea
Resposta da Express Bi Folding Doors
Thank you for your kind review.
We’re delighted to hear that Scott and Matt attended promptly and went above and beyond by addressing additional checks while they were there.
Your feedback is greatly appreciated and will be shared with the team.
All the best
Exceptional
Hi express bifolds
I just wanted to say thank you for all your help with this.
I really appreciate how smoothly everything has been handled, and I’m very grateful that Express Bifolds are replacing both units. The service has been exceptional throughout.
Please let me know if there’s anything further you need from me ahead of the replacement.
Many thanks again for your support
9 de abril de 2026
Opinião espontânea
Resposta da Express Bi Folding Doors
Hi Charlotte
Thank you very much for your kind words and for taking the time to leave such a positive review.
We are delighted to hear that you have been pleased with the service provided and that everything has been handled smoothly.
At this stage there is nothing further required from you. We will be in touch shortly to confirm the next steps.
Should you have any questions in the meantime please do not hesitate to get in contact.
Many thanks again for your great feedback.
Excellent in all areas
So far our experience from point of sale, admin and then the fitting team has been excellent, really can't rate them highly enough. The doors look great in looks as quality plus I have been assured of their attention to after care and life of the product. Thanks again to the whole team 👌🎉
2 de abril de 2026
Opinião espontânea
Resposta da Express Bi Folding Doors
Thank you very much for your kind and thoughtful feedback Scott.
We are really pleased to hear that your experience has been consistently positive from the initial point of sale through to installation.
Our team takes great pride not only in delivering a high standard of workmanship but also in providing reliable aftercare and long term support.
Should you need anything further, please do not hesitate to get in touch.
Great doors and Curtis is a legend
We stupidly got our excellent doors fitted by guys who did our renovations rather than getting team at bifolds direct to fit them. After a few months things started to go wrong. They became harder to open and close. We rang the customer support and they got Curtis to come out and take a look. It became apparent they had been fitted incorrectly and over a few visits and a relatively small charge we replaced a panel and fixed a few other issues. Curtis was always friendly, approachable and we knew where we stood when it came to issues and cost to fix things. The doors now work even better than ever before. Would recommend the doors as they are really well made and designed, and I would recommend using the express bi-folds team to fit them to avoid issues in the future. They know their product inside out and you’ll get a seemless install that’ll last well into the future without issue.
1 de abril de 2026
Opinião espontânea
Resposta da Express Bi Folding Doors
Thank you for taking the time to share your experience Mick.
We are delighted to hear that Curtis was able to assist and resolve the issues, and that your doors are now operating even better than before. It is always our aim to ensure our customers are left with a product they can rely on and enjoy.
As highlighted in your feedback, correct installation is absolutely key to long-term performance, and while we are pleased the matter was rectified, we would always recommend making use of our professional installation service as our team are extensively trained on our products and ensure each installation is completed to the highest standard.
Many thanks and all the best.
Great customer service!
We love our bi folds but have had a couple of issues with the blinds inside the doors. Each time the customer service has been brilliant and express bi folds have come out and fixed the issue. Scott and Matt today were friendly and helpful and replaced our door promptly.
27 de março de 2026
Opinião espontânea
The lads turned up on time were very…
The lads turned up on time were very polite
And fixed the issues quickly
Thanks Matt
27 de março de 2026
Opinião espontânea
Resposta da Express Bi Folding Doors
Great feedback, thanks Nick. We'll let the lads know how happy you are.
Prompt start and got the job done…
Prompt start and got the job done efficiently and within the time scale given
26 de março de 2026
Opinião espontânea
Resposta da Express Bi Folding Doors
Thanks for the 5 stars Tony.
Exemplary service
After sales service from Donna at Express Bi Folding Doors was outstanding. Highly professional and very helpful indeed. Excellent and a pleasure to deal with.
20 de março de 2026
Opinião espontânea
Resposta da Express Bi Folding Doors
Thank you very much for your kind words and for taking the time to leave such a positive review Tony.
We are delighted to hear that you were so pleased with the Aftersales service provided by Donna. Her professionalism and dedication to helping our customers are something we take great pride in.
Your feedback is greatly appreciated and will certainly be shared with her and the wider team. It was a pleasure working with you on this issue and we are always here should you need anything further in the future.
Scott & Matt were understanding and…
Scott & Matt were understanding and very professional
25 de março de 2026
Opinião espontânea
Resposta da Express Bi Folding Doors
Thank you for the 5 stars Lee.
Scott & Matt came to replace a broken…
Scott & Matt came to replace a broken runner on our doors today, the doors have been great for 11 years.
They were very polite and professional and we are very happy with the repair.
24 de março de 2026
Opinião espontânea
Great experience from start to finish
Great experience from start to finish. They installed the very large doors at the back of my house perfectly. I did have a minor issue later on, but it was sorted quickly and without any hassle.
Matt and Scott came out to fix it — both were friendly, professional, and did an excellent job. They left everything clean and tidy too and fussed over my dogs!
Really pleased with the service overall. Highly recommended!
20 de março de 2026
Opinião espontânea
Resposta da Express Bi Folding Doors
Thank you so much for your kind review.
We’re delighted to hear you had a great experience from start to finish and that you’re pleased with your new doors, and it's especially good to know that the minor issue was resolved quickly and hassle-free. Matt and Scott will be really pleased to hear your feedback. We’ll make sure your kind words are passed on to them (and we’re sure they’ll be glad the dogs approved too!).
Fantastic product installed by…
Fantastic product installed by professionals. Over the moon with the sales, service and the onsite team.
16 de março de 2026
Opinião espontânea
Resposta da Express Bi Folding Doors
Thank you so much for your great review Jamie. We’re absolutely delighted to hear that you’re over the moon with your experience. We really appreciate your support and hope you enjoy your product for many years to come.
Sliding doors
We had sl8ding doors, a fixed panel window and a skylight fitted this week. Joe and his colleague were prompt , efficient , informative, helpful and friendly. Joe noticed 2 marks on window and skylight, so has ordered replacements for us.
However I would say that my 5 stars is purely for Joe and his colleague aa the customer service from the office at Express has not been efficient or helpful for various reasons. However, the products do look fantastic and we are very happy. Again we had a couple of queries with the office, which were easily sorted with Joe, but the office were trying to complicate things.
Shame really as doors aren't cheap!
10 de março de 2026
Opinião espontânea
Resposta da Express Bi Folding Doors
Thank you for taking the time to leave such detailed feedback Sally.
We’re really pleased to hear how happy you are with the products and it’s great to hear that Joe and his colleague made such a positive impression. We’ll be sure to pass your kind comments on to them , they’ll really appreciate it.
We're sorry to hear that your experience with our office team felt inefficient or unhelpful at times. That’s certainly not the level of service we aim to provide, especially for such an important investment, so we do appreciate you highlighting this for us.
Thank you as well for your understanding regarding the marks Joe identified. The replacement units are in hand and a member of our team will be in touch with you very shortly to confirm the next steps and organise everything for you.
If there’s anything else you need in the meantime please don’t hesitate to let us know.
We really appreciate your feedback and are glad you’re enjoying how the products look.
Very helpful team and brilliant bifolds and window
The whole team was super helpful, friendly, and knowledgeable. They answered my many questions, were always available for extra advice, and the final bifold doors and window are brilliant, I am very happy with the whole process and final product. Particular thanks to Dominic in the sales team for the support through out.
4 de março de 2026
Opinião espontânea
Resposta da Express Bi Folding Doors
Thank you so much for taking the time to leave us such a kind review Georgia.
We’re delighted to hear that you had such a positive experience with the team and that you’re happy with your new bifold doors and window. Plus it’s great to hear that the advice and support throughout the process made things easier for you.
We'll be sure to pass on your special thanks to Dominic and the sales team, they’ll really appreciate the mention.
Excellent service and products
Excellent service and products. Friendly professional staff at every stage of the process, from sales through to site surveys to fitting. With speedy response and follow up to any questions or issues. Delighted with the final results, thank you all, would definitely recommend.
12 de março de 2026
Opinião espontânea
Resposta da Express Bi Folding Doors
Dear Ash & Helen, thank you so much for your lovely review.
We’re delighted to hear that you were happy with the service from our team at every stage and it’s great to know the communication and follow up met your expectations.
If you ever need anything in the future, please don’t hesitate to get in touch. Thanks again.
Excellent after service from Donna at…
Excellent after service from Donna at Express Bi Folding doors.
20 de fevereiro de 2026
Opinião espontânea
Resposta da Express Bi Folding Doors
Thank you for your kind review Margot. We're delighted to hear that you received excellent Aftersales service from Donna. We take great pride in supporting our customers even after installation, and it's great to know Donna made a positive impression.
If you ever need any further assistance, please don’t hesitate to get in touch.
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