HomeLightsDIRECT Opiniões 

205
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I bought 14 Philips LED GU5.3 lightbulbs from HomeLightsDIRECT a few years ago, hoping to get good value for money. Learned to regret this - over the years realised that all lightbulbs were defectiv... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I bought a Unilite brand flashlight that, for some unknown reason, wouldn't turn on. I was worried because it was my first time buying from Home Lights Direct, so I contacted customer service. They ca... Ver mais

Classificada 5 em 5 estrelas

The competitive pricing for quality products made me choose Home Lights Direct as a gift for my mum for her birthday. The Customer Service has been excellent with tracking details provided quickly and... Ver mais

Classificada 5 em 5 estrelas

We love our solar powered outdoor light, so, when we experienced some issues with the light not performing and holding a charge, I contacted Home Lights Direct and told them about it. Initially they... Ver mais

Informações sobre a empresa

  1. Casa e jardim

Informação fornecida por diversas fontes externas

HomeLightsDIRECT is a Specialist Retailer of Quality Indoor Lights and Outdoor Light Fittings. Free Delivery on all UK Orders over £50


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

205 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 50% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(205)

11 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Excellent service

Excellent service. Really happy with hall light and it’s quality.

Just to mention the electrician I used for fitting the light dropped and smashed two of the glass cubes. After a call to this company new cubes were sent which were received in several days. I could not have asked more.

1 de março de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer service when I called to…

Great customer service when I called to tell them that my parcel had been lost it wasn't a problem and sent out my replacement which arrived in 24 hours.

It's nice knowing some company's put their customers first. Thank you for a stress free transaction.

3 de fevereiro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

happy customer, good service from start to finish.

Great service from start to finish my items arrived in a few days and were sent by tracked Royal Mail. Communication was great from start to finish.
A lot of sellers seem to be using Hermes these days who are useless glad to see these aren’t and prices are very reasonable.

8 de janeiro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Ordered a pair of wall lights

Ordered a pair of wall lights. They arrived very quickly. There was a problem with one of them. I called the company, sent a photo and had a brand new light arrive within a couple of days. Everyone was very pleasant and happy to help. Great customer service.

21 de dezembro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Unexpected Excellent Service

I ordered outdoor lights & bulbs well in advance of the date booked for my electrician to install them, but to my surprise , a week or so after delivery, i had a courtesy call for Homelights Direct asking if i was happy with the service and products. I could not answer until after lights were fitted but was still impressed. Unfortunately, when he did unpack the box, I had ordered the wrong 4 bulbs. I immediately phoned and a man told me that i could return them and reorder. The electrician then unpacked the lights and on one, the glass was broken. I phoned next morning and spoke to a wonderful lady called Emma who, without quibble ordered me a new light to be delivered next day (which it was) and replaced all the 4 bulbs - all free of charge. I cannot thank you enough for taking the hassle out the unfortunate events. This is true customer service so rarely seen these days. I will happily order from here again.

17 de dezembro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Great Customer Service

We had been looking for touch lamps of a specific size and design and found just what we were looking for from Birco Distribution online. We ordered 2 lamps which arrived on time, well packaged. Unfortunately one of the shades cracked, and I contacted Birco offering to send it back. They requested a photo which I uploaded and without quibble replaced the lamp quickly. Again, the same thing happened (we realised this could just be a design fault), and again Birco was apologetic and quick to replace the shade without question. I was very impressed at the polite and responsive service and would definitely use Birco online again. Thank you!

12 de dezembro de 2021
Opinião espontânea

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