It took really too long to receive my purchase. I ordered them on the 14 th and they arrived in the mail on the 28th. Seeing that the company is in Victoria, 12 days to send something out, it is de... Ver mais
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Leia as opiniões dos outros
The pads fit on to our Omron tens well and are a much better size for back of neck than the larger OEM pads. They curl a bit at the edges but that may be due to the position on the neck, will need to... Ver mais
Hmmm I would love to have used this product before I rate it but going off my experience with this, I Purchased a week a go today, no communications if it was dispatched/ out for deli... Ver mais
The ordered replacement electrode pads for my Osim TENS machine arrived on time. The goods are of good quality. However, using these new pads, the machine is only able to output electric pulses on on... Ver mais
Informações sobre a empresa
Escrito pela empresa
If you’re looking for natural pain relief or hassle-free muscle toning without the detrimental effects of drugs, you may have considered or had a TENS or EMS Machine recommended to you in Australia. They’re incredibly popular, and have been used by people for over 50 years to relieve all different kinds of ailments. Homemedics is one of Australia’s first and leading TENS Machine & EMS Machine supplier for over 15 years with thousands of units sold to help Australians relieve their pain in a simple, non-invasive method at home or for professionals to treat their patients.
Informações de contacto
Loweana Street , 4215, Southport, Austrália
- sales@homemedics.com.au
- homemedics.com.au
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 45% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Poor communocation
Great product, but poor communication. My emails regarding shipment went ignored for days. The item eventually arrived, but the customer service response time needs to be much faster
I'm still waiting on return…
I'm still waiting on return communication about an issue.
it was quick and ezy
Product isn't working
Product isn't working. Started off working intermittently then stopped all together. Sent an email to ask for a refund and got no response. Do not recommend.
Heel protector useless for planter fasciitis
I have no idea how these heel protectors would help planter fasciitis. They offer no heel support and could not be worn inside a shoe as they would make it too tight. They do not even fit my heel properly - much too loose.
Easy;no fuss transaction.
Prompt dispatch, and delivery.Accurate order.Items well packed.A drama free experience.
They are comfy however do nothing to…
They are comfy however do nothing to help my plantar fasciitis. I am at the end of my painful foot so they would not be suitable for chronic pain. Therefore I am only wearing the sockets sporadically…
False advertising
The product advertised was a 20mm eye mask and what arrived was a 2mm piece of fabric in the shape of on eye mask. Talk about false advertising!!!
My requested items were not available…
My requested items were not available and a smaller version substituted on Homemedics own initiative
The wrong item was sent to me by…
The wrong item was sent to me by mistake , I contacted the team who responded immediately and sent the correct item which was delivered to my door the next day , Thanks
Very disappointing
Website not clear what so ever about the differences of products that look exactly the same. When product arrived didn’t even receive the correct booklet for what was needed and had to contact to get an email version sent that I was supposed to have already received. Once received e book didn’t go over all details needed for machine. So hard to get in contact with someone as messages keep disappearing in chat as page keeps automatically re loading. Wording is copy and paste and slightly changed from each object even though they completely different machines should not have same wording. States that to make a claim need to write a note when adding items to cart, no notes popped up at all during purchase stage. False information. Never found it more difficult then to purchase from this website. Very disappointing.
I never recieved my items and no way of…
I never recieved my items and no way of communicating my concerns as there is no customer service. Very disappointing.

Resposta da Homemedics
My item wasn’t even posted to me
My item wasn’t even posted to me. Zero response to emails after 3 weeks. Eventually did a chargeback via PayPal.

Resposta da Homemedics
The price gone up a lot and missing…
The price gone up a lot and missing many accessories

Resposta da Homemedics
Garments
Services one of the best i experience(express post delivery) well done.
Quality of the products best. Packaging of the items high qualities. Only thing i would like to see inside instructions with diagrams or photos how put in on and clean specially the multi purpose garments. But overall love it. I highly recommend this guys.
Well done guys.
Joey
The leads you have sent me are the…
The leads you have sent me are the wrong ones they don't fit in the machine

Resposta da Homemedics
Doesn’t seem to work ?
Easy Choice
Easy Choice
I needed new pads for my tens machine and the site made the type I needed easy to find and purchase
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