Homemedics Opiniões 

332
•
TrustScore: 3.5 em 5

3,3

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Leia as opiniões dos outros

Classificada 3 em 5 estrelas

It took really too long to receive my purchase. I ordered them on the 14 th and they arrived in the mail on the 28th. Seeing that the company is in Victoria, 12 days to send something out, it is de... Ver mais

Classificada 5 em 5 estrelas

The pads fit on to our Omron tens well and are a much better size for back of neck than the larger OEM pads. They curl a bit at the edges but that may be due to the position on the neck, will need to... Ver mais

Classificada 1 em 5 estrelas

Hmmm I would love to have used this product before I rate it but going off my experience with this, I Purchased a week a go today, no communications if it was dispatched/ out for deli... Ver mais

Classificada 5 em 5 estrelas

The ordered replacement electrode pads for my Osim TENS machine arrived on time. The goods are of good quality. However, using these new pads, the machine is only able to output electric pulses on on... Ver mais

Informações sobre a empresa

  1. Loja de artigos hospitalares

Escrito pela empresa

If you’re looking for natural pain relief or hassle-free muscle toning without the detrimental effects of drugs, you may have considered or had a TENS or EMS Machine recommended to you in Australia. They’re incredibly popular, and have been used by people for over 50 years to relieve all different kinds of ailments. ​ Homemedics is one of Australia’s first and leading TENS Machine & EMS Machine supplier for over 15 years with thousands of units sold to help Australians relieve their pain in a simple, non-invasive method at home or for professionals to treat their patients.


Informações de contacto

3,3

Aceitável

TrustScore: 3.5 em 5

332 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 45% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,3

Todas as opiniões

(332)

83 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Had to exchange

Free postage was good but the TENS accessories had poor connection. While initially slow to respond to my request for an exchange, the Homemedics made good on their promise and offered a solution that worked for both sides

20 de setembro de 2025
Classificada 5 em 5 estrelas

Great customer service

Great customer service — friendly, responsive, and genuinely helpful. They followed up and made sure everything with my turntable and delivery went smoothly. Really appreciate the extra care!

3 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Haven't received package

Haven't received package. Almost 3 weeks waiting for delivery

10 de setembro de 2025
logótipo da Homemedics

Resposta da Homemedics

Hello Valerie,

Your order has been dispatched via standard non-tracked envelope on the 15th of September. You should have received your item already. Please check your letter box or neighbours. This is a delivery issue with Australia post if you have not received your order yet. Please contact us via our website so we can solve this for you.

Team MIA

Classificada 5 em 5 estrelas

Homedics are great

Homedics are great! They gave me bonus pads because Australia Post were late in delivery the last order. I use the EMS machine everyday and it is a fantastic product, high quality, reliable and perfectly suited to my training needs. Well done Homedics team - Stu Lam.

8 de setembro de 2025
Classificada 1 em 5 estrelas

Well disappointed

Well, I was told before I purchased these gloves that it would work on the machine that I’ve got well it turns out it doesn’t, I went through each setting and it started then it stops. I asked the question before I got it yes they said it will work yes I want my money back. I’m not going to be stuck with a product that doesn’t work on my neuro trac , specially when I asked before I purchase so upset, I have had a stroke and I can’t use the patches on my arm and my hand my left arm and hand is hurting because of the right isn’t working this is why I got the gloves. To help with both of my problem guess I be sending this back and I really hope that I get my money back.

3 de setembro de 2025
Classificada 4 em 5 estrelas

I didn’t receive the item I ordered

Still waiting for the item.

26 de agosto de 2025
logótipo da Homemedics

Resposta da Homemedics

Hello Tommy,

Your order was posted out on the 31st of August via standard non tracked envelope. Please allow the shipping time frame of 8 business days as stated at checkout before posting your review.

Classificada 1 em 5 estrelas

Do not order from this site

Do not order from this site! I wash I had seen these reviews before ordering. I have ordered, emailed and am getting completely ignored. Spent almost $300 to relieve chronic pain and this is what I got. Nada.

I will be contacting the Department of Fair Trading and following this up , to ensure I get a full refund and that this doesn't happen to other people as best I can.

DO NOT ORDER FROM THIS SITE.

28 de agosto de 2025
Opinião espontânea
logótipo da Homemedics

Resposta da Homemedics

Hello Luke,

Your order (15972) was placed on the 25th of August. We have sent you multiple emails regarding your order with no response. In addition, the only correspondence we received from you was 3hrs ago and was replied to directly.

There is a back log of over 350 orders and we are processing and dispatching is quickly as possible.

We are more than happy to offer you a full refund on your order. Please respond to the emails we have sent you to proceed with the refund or your order will be posted out on the next dispatch cycle over the weekend via express post.

Team MIA

Classificada 1 em 5 estrelas

My order has not been shipped after a…

My order has not been shipped after a week and I have heard nothing despite emailing.

12 de agosto de 2025
logótipo da Homemedics

Resposta da Homemedics

Hello Eva,

Thank you for your review. Our dispatch team have been working extra hard to process and dispatch over 300+ orders since the dispatch team have returned from their break. We have marked your order as a priority for shipping and will be processed and sent on our next dispatch cycle.

Please use the "contact us" section on our website for faster responses.

Team MIA

Classificada 1 em 5 estrelas
logótipo da Homemedics

Resposta da Homemedics

Hello Alison,

Thank you for your review. Our dispatch team have been working extra hard to process and dispatch over 300+ orders since the dispatch team have returned from their break. We have marked your order as a priority for shipping and will be processed and sent on our next dispatch cycle as communicated to you.

Please use the "contact us" section on our website for faster responses.

Team MIA

Classificada 1 em 5 estrelas

Never received my order

26 de julho de 2025
logótipo da Homemedics

Resposta da Homemedics

Hello Kate,

Thank you for your review. Our dispatch team have been working extra hard to process and dispatch over 300+ orders since the dispatch team have returned from their break.

Your order has already been shipped and on its way to you. Please allow the shipping ETA time frame as stated on our site.

Please use the "contact us" section on our website for faster responses.

Team MIA

Classificada 1 em 5 estrelas

Non receipt of goods

Answer the phone call & emails I have made to your company after no receiving my order. You've taken my money & not forwarded the product & are know uncontactable.

Goods finally arrived 19/8/25, not a good experience. Will not order from you again.

17 de julho de 2025
logótipo da Homemedics

Resposta da Homemedics

Hello Rosemary,

Thank you for your review. Our dispatch team have been working extra hard to process and dispatch over 300+ orders since the dispatch team have returned from their break.

Your order has been dispatched during our first wave of orders.

Please use the "contact us" section on our website for faster responses.

Team MIA

Classificada 1 em 5 estrelas

Its difficult to review something you havent received

Its difficult to review something you havent received. After placing an order on 20th July for $640 and another on the 31st July for $85, I am yet to receive either of my orders. I followed up with Homemedics after selecting the express shipping option and having not received any notifications at all about our order/s being shipped, for them to tell us they are on a short holiday and will resume shipping on the 3rd of Aug (5 days ago) - still nothing. Very disappointing.

31 de julho de 2025
Classificada 4 em 5 estrelas

First aid tweezers set

Items arrive tweezers set, nice fine points & in protective case.
But took rather long time to recieve.
Chased it up arrived soon after, no tracking so could not see where hold up was.

26 de maio de 2025

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