It took really too long to receive my purchase. I ordered them on the 14 th and they arrived in the mail on the 28th. Seeing that the company is in Victoria, 12 days to send something out, it is de... Ver mais
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Leia as opiniões dos outros
The pads fit on to our Omron tens well and are a much better size for back of neck than the larger OEM pads. They curl a bit at the edges but that may be due to the position on the neck, will need to... Ver mais
Hmmm I would love to have used this product before I rate it but going off my experience with this, I Purchased a week a go today, no communications if it was dispatched/ out for deli... Ver mais
The ordered replacement electrode pads for my Osim TENS machine arrived on time. The goods are of good quality. However, using these new pads, the machine is only able to output electric pulses on on... Ver mais
Informações sobre a empresa
Escrito pela empresa
If you’re looking for natural pain relief or hassle-free muscle toning without the detrimental effects of drugs, you may have considered or had a TENS or EMS Machine recommended to you in Australia. They’re incredibly popular, and have been used by people for over 50 years to relieve all different kinds of ailments. Homemedics is one of Australia’s first and leading TENS Machine & EMS Machine supplier for over 15 years with thousands of units sold to help Australians relieve their pain in a simple, non-invasive method at home or for professionals to treat their patients.
Informações de contacto
Loweana Street , 4215, Southport, Austrália
- sales@homemedics.com.au
- homemedics.com.au
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 45% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I have emailed several times and have…
I have emailed several times and have received no response
hypo-allergic pads are not what they supposed to be
Ordered hypo-allergic pads which are more expensive than the regular ones but had allergic reaction after using only 30 minutes
Had to exchange
Free postage was good but the TENS accessories had poor connection. While initially slow to respond to my request for an exchange, the Homemedics made good on their promise and offered a solution that worked for both sides
Great customer service
Great customer service — friendly, responsive, and genuinely helpful. They followed up and made sure everything with my turntable and delivery went smoothly. Really appreciate the extra care!
Haven't received package
Haven't received package. Almost 3 weeks waiting for delivery

Resposta da Homemedics
Homedics are great
Homedics are great! They gave me bonus pads because Australia Post were late in delivery the last order. I use the EMS machine everyday and it is a fantastic product, high quality, reliable and perfectly suited to my training needs. Well done Homedics team - Stu Lam.
Well disappointed
Well, I was told before I purchased these gloves that it would work on the machine that I’ve got well it turns out it doesn’t, I went through each setting and it started then it stops. I asked the question before I got it yes they said it will work yes I want my money back. I’m not going to be stuck with a product that doesn’t work on my neuro trac , specially when I asked before I purchase so upset, I have had a stroke and I can’t use the patches on my arm and my hand my left arm and hand is hurting because of the right isn’t working this is why I got the gloves. To help with both of my problem guess I be sending this back and I really hope that I get my money back.

Resposta da Homemedics
Order cancelled a week or so after…
Order cancelled a week or so after purchased. They communicated to me and refunded but still annoying that you can purchase something unavailable.
Do not order from this site
Do not order from this site! I wash I had seen these reviews before ordering. I have ordered, emailed and am getting completely ignored. Spent almost $300 to relieve chronic pain and this is what I got. Nada.
I will be contacting the Department of Fair Trading and following this up , to ensure I get a full refund and that this doesn't happen to other people as best I can.
DO NOT ORDER FROM THIS SITE.

Resposta da Homemedics
My order has not been shipped after a…
My order has not been shipped after a week and I have heard nothing despite emailing.

Resposta da Homemedics
Non receipt of goods
Answer the phone call & emails I have made to your company after no receiving my order. You've taken my money & not forwarded the product & are know uncontactable.
Goods finally arrived 19/8/25, not a good experience. Will not order from you again.

Resposta da Homemedics
Its difficult to review something you havent received
Its difficult to review something you havent received. After placing an order on 20th July for $640 and another on the 31st July for $85, I am yet to receive either of my orders. I followed up with Homemedics after selecting the express shipping option and having not received any notifications at all about our order/s being shipped, for them to tell us they are on a short holiday and will resume shipping on the 3rd of Aug (5 days ago) - still nothing. Very disappointing.
Packaged well.Delivery time arrived…
Packaged well.Delivery time arrived well before expected.
item as described fast postage good product
item as described fast postage good quality product
First aid tweezers set
Items arrive tweezers set, nice fine points & in protective case.
But took rather long time to recieve.
Chased it up arrived soon after, no tracking so could not see where hold up was.
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