It took really too long to receive my purchase. I ordered them on the 14 th and they arrived in the mail on the 28th. Seeing that the company is in Victoria, 12 days to send something out, it is de... Ver mais
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Leia as opiniões dos outros
The pads fit on to our Omron tens well and are a much better size for back of neck than the larger OEM pads. They curl a bit at the edges but that may be due to the position on the neck, will need to... Ver mais
Hmmm I would love to have used this product before I rate it but going off my experience with this, I Purchased a week a go today, no communications if it was dispatched/ out for deli... Ver mais
The ordered replacement electrode pads for my Osim TENS machine arrived on time. The goods are of good quality. However, using these new pads, the machine is only able to output electric pulses on on... Ver mais
Informações sobre a empresa
Escrito pela empresa
If you’re looking for natural pain relief or hassle-free muscle toning without the detrimental effects of drugs, you may have considered or had a TENS or EMS Machine recommended to you in Australia. They’re incredibly popular, and have been used by people for over 50 years to relieve all different kinds of ailments. Homemedics is one of Australia’s first and leading TENS Machine & EMS Machine supplier for over 15 years with thousands of units sold to help Australians relieve their pain in a simple, non-invasive method at home or for professionals to treat their patients.
Informações de contacto
Loweana Street , 4215, Southport, Austrália
- sales@homemedics.com.au
- homemedics.com.au
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 45% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Product excellent price and with…
Product excellent price and with excellent service
Easy to order and fast delivery.
Easy to order and fast delivery.
Prompt delivery
Products are a scam
Products are a scam. Upon contact the staff just make spurious claims and refuse to acknowledge the Australian Consumer Law. Buyers Beware.
Great range of products and parts
I love this site as they have high-quality tens/ems replacement parts. It is so hard to access high quality replacement leads and electrodes for specific machines. Shipping is fast and efficient. I just wish they would pass on the tracking number at times. I will definitely continue to get my electrodes and parts here.
I ordered teeth whitening gel. Appalling service. Never again.
I ordered teeth whitening gel.
The product was sent to me in an envelope without product packaging, just an unsealed open syringe.
There were no details of gel composition or wearing time instructions. These are essential as there are no details on the strength of the product before purchasing. I was therefore unable to work out how long to wear it for. Too long can damage the teeth.
When I purchased the product, the website stated that the instructions for use would come with the product.
Supplying any medical product without use or dosing instructions is extremely unprofessional.
I emailed you about this and received no reply.
The product is unusable. A complete waste of my time and money.
Crap service.
I’ll be reporting you to the relevant…
I’ll be reporting you to the relevant authorities as you are a scam
It was good product prompt delivery
The product is good and the delivery was quick
Regret this purchase
What can I say? I'm beginning to wonder if this company exists because they don't reply to emails, didn't supply a tracking number, the parcel hasn't arrived, but surprise, surprise my payment was accepted! Communication is key but without it customers are left out in the cold and feeling ripped off.
Tens Machine
Tens Machine
The Tens machine is very good no complaints
This is 3rd one I have used and its best one so far
I did order a package with Foot and hand TENS High Conductive Sock Electrode (Pair) the Foot is way too small for my size 12 feet. I did not see a size listed on the web site and TENS High Conductive Glove Electrode the gloves are way too small for my hands
I did sent them an E mail noting this I have had no reply so far
No Instructions
I received my teeth whitening syringes and a syringe of paste without any directions. I have no clue how to use this product. I emailed Homemedics two days ago and have not received a reply. What good are the syringes if I don't know how to use them
I ordered 2 x 10pk of XFT 320…
I ordered 2 x 10pk of XFT 320 electronic pads and only received 1 x 10pk. I was charged for 2 packs. Please send me my remaining order.
Ordered on 15 October, today is the 23 October and I still haven’t received my…
Ordered on I still haven’t received my order and it was express delivery.
It’s been over a week since I ordered…
It’s been over a week since I ordered and I have had ZERO communication about the items or delivery. Zero. I sent a message to sales@ and haven’t received a response. Not good enough. Even if I get my items it will be the last time I buy from your company. Communication is key.
Omron replacement tens pad
1 star for shipping (Order made on the 2/10/24 received on the 15/10/24). 1 star for quality. The lead wires once attached to the pads cannot be remove or detached. It cost $8:95 aud for four pieces (2 sets) but now I have to replace the lead wires which will cost me more money. This product is faulty. I do not recommend this item.
Product not available due to delayed shipping, refund received.
I ordered an obstetric TENS machine on the 28/9/24.
I received confirmation of order, however no postage confirmation.
I sent 2 emails on the 10/10/24 & 11/10/24 & received a response on 14/10/24 after leaving a dissatisfied review. I received an email stating that they had had a delay in their shipments & therefore gave me a refund.
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