Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Customer service was slow to reply, however they did rectify my mistake and I received my order well packed. The product was great, just as described.

Classificada 1 em 5 estrelas

Hello, I recently purchased a coffee machine from your company. While it has a milk heating feature with a steel container, I noticed that the milk sticks to the container despite following th... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

After trying my friend’s Turkish coffee machine from Homend, I knew my next purchase would be from them. When it came time to replace my Turkish tea maker after two years, I chose the Homend tea maker... Ver mais

Classificada 5 em 5 estrelas

I love the design of this product, the upper chamber being aligned to the engine section from holding parts makes it look really neat and trendy. It’s much more powerful than my previous blender, he... Ver mais

Informações sobre a empresa

  1. Fabricante
  2. Loja de bancadas

Escrito pela empresa

𝗛𝗼𝗺𝗲𝗻𝗱 was founded in Turkey in 2009 and quickly added value to homes with its stylish designs in small home appliances. With a mission to develop meaningful innovations and functional solutions that serve life, Homend has been continuously evolving. Now, we are proud to announce our presence in the UK. We enhance your homes with our smart home appliances, contributing value to your living spaces. 𝟭𝟬𝟬% 𝘀𝗮𝘁𝗶𝘀𝗳𝗮𝗰𝘁𝗶𝗼𝗻 𝗴𝘂𝗮𝗿𝗲𝗻𝘁𝗲𝗲 Experience Homend products for 60 days. Get your money back if you are not 100% satisfied. Smart products, designed for your kitchen counter. Our products come with a 𝘁𝘄𝗼-𝘆𝗲𝗮𝗿 𝘄𝗮𝗿𝗿𝗮𝗻𝘁𝘆.𝗡𝗼 𝗽𝗮𝗽𝗲𝗿𝘄𝗼𝗿𝗸 and with 𝗳𝗿𝗲𝗲 𝗰𝗼𝗹𝗹𝗲𝗰𝘁𝗶𝗼𝗻-𝗱𝗲𝗹𝗶𝘃𝗲𝗿𝘆 you’ll get a full refund or replacement for any production-related problem.


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

57 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 66% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

large air fryer

very nice , large air fryer, only one thing missing is a operating instruction for all the touch buttons, even a electronic link would be useful

6 de novembro de 2024
Classificada 5 em 5 estrelas

Well done you guys!

Thank you for not letting yourselves down….all too often one gets lured into a false sense of security with these companies, you then find you’ve bought some substandard rubbish that you can’t send back.
Not with this company.
Excellent quality of product and service.
Well done you guys for redeeming my faith!

5 de novembro de 2024
Classificada 5 em 5 estrelas

Exceeded expectations: Better taste and fast delivery!

After trying my friend’s Turkish coffee machine from Homend, I knew my next purchase would be from them. When it came time to replace my Turkish tea maker after two years, I chose the Homend tea maker, and I'm glad I did. The tea tastes better than with my previous machine, and to top it off, it was delivered three days ahead of the expected delivery date. Highly satisfied!

18 de outubro de 2024
Classificada 5 em 5 estrelas

The investment of the year!

I recently started to use this airfryer and I cooked, vegetables, burger, premarinated chicken wings.
Burger was ready in 10 min- A-MA-ZING taste
Chicken was ready in 20min another success
Vegetables are ready in 30min quite yummy and healthy.
This was the investment of the year.

10 de setembro de 2024
Classificada 1 em 5 estrelas

Complaint about coffee machine

Hello,
I recently purchased a coffee machine from your company. While it has a milk heating feature with a steel container, I noticed that the milk sticks to the container despite following the instructions.

I am disappointed as I expected a higher quality performance from this product. Could you please assist me in resolving this issue or advise me on what steps to take next?

Thank you for your attention to this matter.

Best regards,

18 de junho de 2024
logótipo da Homend

Resposta da Homend

Dear Nejla,

Thank you for reaching out and sharing your feedback about our coffee machine. We strive to deliver high-quality products, and we're sorry to hear that you have experienced this issue. We understand how disappointing that must be.

We use quality stainless steel for our containers to ensure durability and a premium feel. While this choice does mean that the milk might stick more than it would with a non-stick coating, it also means that you’re benefiting from a material that is more robust over time.

To address your concerns, we offer a 100% satisfaction guarantee. If you are not fully satisfied with the product, you are welcome to return it for a full refund. We want you to have a positive experience with our products and hope this solution meets your needs.

We appreciate your understanding and look forward to assisting you further. Please let us know how you would like to proceed.

Homend UK Team

Classificada 5 em 5 estrelas

I bought Turkish coffee maker

I bought Turkish coffee maker. Turned out It wasn’t the one what I actually wanted. Wrote to customer service on Sunday and they get back to me an hour after. They send me the return label straight and the new machine next day. An amazing customer service, never seen anything like it 👍🏻

16 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Two really impressive products

I ordered an Airfryer and the Mixfresh blender, both arrived swiftly and after unpacking looked fantastic. Both are an elegant additions to our kitchen, looking minimalist and crisp on our counter tops. Both do what they say on the box brilliantly and the airfryer is particularly impressive with it's range of easy to use settings, all at an incredibly competitive price compared to our old airfryer.

7 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Pretty and powerful blender

I love the design of this product, the upper chamber being aligned to the engine section from holding parts makes it look really neat and trendy.
It’s much more powerful than my previous blender, hence it blends very smoothly.
I also would like to acknowledge that it is delivered sooner than I expected. Strongly suggest this blender to anyone looking to upgrade or buy a new one.

25 de abril de 2024
Classificada 5 em 5 estrelas

I bought it because it can be adjusted…

I bought it because it can be adjusted for temperature. I don't like drinking coffee in water that's too hot. This product adjusts the temperature and shows the temperature of the water while keeping it hot inside. The outside doesn't heat up. It has a very stylish appearance. I recommend it

10 de maio de 2024
Classificada 5 em 5 estrelas

Really good experience

Five stars and more if possible.
From start to finish this experience was top notch. Very quick service. Kept me updated on delivery. Absolutely fantastic service, I hardly tend to leave reviews but on this occasion I had to. Beautiful and very elegant  toaster. I will  be shopping with you again and recommending you to my friends and family.

13 de maio de 2024
Opinião espontânea

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