This was my first time using a home warranty service. My experience could not have been better. Each person I spoke with at HomeSafe was so polite and helpful. They were patient and talked me through... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Even though I am not going with Home Safe, they were extremely kind and helpful during my correspondence with them. So understanding that if I do need a company again, I will definitely go with them.... Ver mais
A empresa respondeu
I was looking for a home warranty and this company Home safe representatives will not stop calling me even after I told them I had selected another company. I feel like I am being harassed. I would bl... Ver mais
A empresa respondeu
I had trouble understanding some of the directions, so I called and they walked me through everything and I was done in about 20 minutes. Very knowledgeable reps.
Informações sobre a empresa
Escrito pela empresa
HomeSafe offers customizable home warranty plans tailored to meet your needs and budget. Choose from personalized coverage options or whole-home protection, ensuring you get exactly what you need without breaking the bank. As a HomeSafe member, you gain access to a network of pre-licensed professionals, saving you time and hassle when something in your home needs fixed. Our goal is to keep your home in working order, providing you with the peace of mind you deserve.
Why HomeSafe?
Escrito pela empresa
- You deserve peace of mind, especially at home.
- When a system or appliance in your home stops working, it can be costly to fix. A HomeSafe plan means that you can protect yourself from those inevitable expenses. All plans also include access to our network of certified technicians so you can locate help quickly when there is no time to waste.
Our Quality Promise
30-Day Money-Back Guarantee
If you find that HomeSafe isn’t right for you, all plans include a 30-day money-back guarantee.
Informações de contacto
2154 East Commons Ave, Suite 3000, 80112, Littleton, Estados Unidos da América
- 1-800-332-4177
- homesafe.com
4,3
Excelente
1 mil opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
You refuse to cover my ac coil when I…
You refuse to cover my ac coil when I had no control over moisture in the unit I had my unit serviced every single year along with my furnace. Very disappointed in your service I had been promoting you but no longer.
13 de abril de 2026
good & pleasant service
6 de abril de 2026
I had trouble understanding some of the…
I had trouble understanding some of the directions, so I called and they walked me through everything and I was done in about 20 minutes. Very knowledgeable reps.
6 de abril de 2026
I’m feeling overwhelmed by calls…
I was looking for a home warranty and this company Home safe representatives will not stop calling me even after I told them I had selected another company. I feel like I am being harassed. I would block a number and representatives keep calling from different numbers this is a turn off to me. I probably would not choose Home safe based on just this. This the only way maybe I can stop the calls by doing this post. Thank you
16 de abril de 2026
Opinião espontânea
Resposta da HomeSafe
Pat, we understand how frustrating it can be to receive repeated communications, and we apologize for any inconvenience this may have caused. We have updated your contact preferences. If you receive any more calls, please reach out to customer service at 1-800-332-4177, and we will investigate the issue further.
My missing policy
I called to get a copy of my policy and Brianna was very friendly and helpful. She sent a new policy out to me while I was on the phone with her.
5 de abril de 2026
Resposta da HomeSafe
Teresa, we’re glad to hear our customer service team was able to help! If anything else comes up or you have more questions, we’re always just a call away.
Outstanding customer service
Very friendly and customer service oriented representative. Very helpful and very attentive to my service request.
11 de abril de 2026
Resposta da HomeSafe
Carroll, thank you so much for taking the time to leave us a review. We’re delighted to hear that you had a positive experience with our Customer Service team! Providing excellent support is always our goal, and your feedback means a great deal to us.
Most helpful and very professional.
4 de abril de 2026
Resposta da HomeSafe
James, we value your business and appreciate your feedback. Should you require any assistance or have any questions in the future, please don't hesitate to reach out to us.
The service for fast and the technician…
The service for fast and the technician was courteous!
I received my check in record time! I am a greatly appreciative and would gladly recommend HomeSafe!
10 de abril de 2026
Resposta da HomeSafe
Thank you so much for taking the time to leave us a review! We're so grateful for your support and for helping spread the word about our company. If you ever need anything at all, please don't hesitate to reach out.
The guys did a fantastic and professional job
The guys did a fantastic and professional job taking care of the plumbing issue in record time and they talked and interacted with me during the process. Nice personal touch.
9 de abril de 2026
Resposta da HomeSafe
JD, we love hearing feedback like this! It truly makes our day and lets us know we’re doing things right. If there’s anything else you need, don’t hesitate to give us a call.
They were wonderful to deal with
They were wonderful to deal with. Fast and efficient.
9 de abril de 2026
Resposta da HomeSafe
Leslie, thank you for taking the time to leave us a review. We're thrilled that you were pleased with the speed and efficiency of our service! Please don’t hesitate to call us if you need anything else.
I put a claim on a plumbing problem
I put a claim on a plumbing problem. Home safe called a plumbing company. The company told home safe they will take the job, but they didn't really want to because in the past the plumbing company had a problem getting paid. So I called my own plumber and I asked home safe if that would be ok , but I had to send the estimate. The company came out to give me an estimate. I had to pay 150.00 to home safe. Home safe told me the claim was approved. I waited for a few days I didn't hear anything from the plumber, so I called home safe again and told them i haven't heard anything from the plumber. Home safe called the plumber to find out why. The plumber told them he wanted the money upon completion of the job. Home safe told the plumbing company they send the money by check through the mail. The company told them upon completion. Home safe wanted me to pay I told them I don't have that kind of money. That tells me there's some truth about what the first plumbing company said. I told home safe to cancel my account with them and refund my 150.00 . Home safe told me since I had a plumber come out they can't refund my money. I don't see why I had to lose my money because of the situation, it's not my fault home safe won't pay for the services. So be aware of home safe.
9 de abril de 2026
Opinião espontânea
Resposta da HomeSafe
Gary, we appreciate you taking the time to share this and understand how frustrating that situation must have been.
In cases like this, we do recommend contacting the claims department again, as direct deposit can be an option for payment to the service provider. At the same time, service providers may have their own payment preferences, which can sometimes impact how the process moves forward.
We would like the opportunity to assist in finding a solution and help clarify the options available. Please contact our Customer Service team at 1-800-332-4177 for further assistance.
Great Company! Great Service!
This was my first time using a home warranty service. My experience could not have been better. Each person I spoke with at HomeSafe was so polite and helpful. They were patient and talked me through what needed to be done, and they were able to help me find a service company to replace my defective item.
3 de abril de 2026
Resposta da HomeSafe
Cheryl, this is so wonderful to hear! We absolutely love knowing your first experience went so smoothly and that you felt supported every step of the way. It’s great to hear the team was able to guide you and get everything taken care of without any stress. We truly appreciate you sharing this!
Resposta da HomeSafe
Bryn, thank you for your positive feedback! If there's anything you need, please don't hesitate to reach out to us. We are here to assist you in any way we can.
I have not complaints. Your team is great for business.
The people at your company have great personalities and are very nice. They are great customer service reps.
7 de abril de 2026
Resposta da HomeSafe
Susan, that’s wonderful to hear! It really says a lot when the team leaves that kind of impression. We appreciate you taking a moment to share this, and if there’s anything you’d ever like to go over, we’re always here to assist.
Sent a receipt in October
Sent a receipt in October. Sent it an additional four times. Still was not paid. This representative gave me another email. She indicated that they got it and they were transferring to be paid.
7 de abril de 2026
Resposta da HomeSafe
John, we appreciate you bringing this to our attention and apologize for the delay. We understand how frustrating that must have been and truly appreciate your patience throughout the process. It’s good to hear Customer Service was able to assist and confirm everything was received. Moving forward, we’re here for you and committed to making the process as smooth as possible.
Home safe is always there when I call…
Home safe is always there when I call about an issue. They are always helpful in getting a technician to my house quickly. My issues are always fixed and if not they are quick to issue a check so I can buy a new item that broke down on me. I'm very pleased 😀 with Home safe!
7 de abril de 2026
Resposta da HomeSafe
Jo, we love hearing feedback like this. It truly makes our day and lets us know we’re doing things right! It’s great to know everything has been handled quickly and that you’ve been pleased with the service. If there’s anything else you need, don’t hesitate to give us a call.
Even though I am not going with Home…
Even though I am not going with Home Safe, they were extremely kind and helpful during my correspondence with them. So understanding that if I do need a company again, I will definitely go with them.
30 de março de 2026
Resposta da HomeSafe
Delores, we really appreciate you sharing this. It means a lot to hear that your experience was kind and helpful throughout your interactions. Wishing you all the best moving forward, and we’d be glad to assist if the need arises in the future.
Worth the price of membership
Quick, efficient, fair.
Koby from Appliance Service was great.
Armis staff responded to my needs
30 de março de 2026
Resposta da HomeSafe
Donna, we truly appreciate you taking the time to share this. It’s great to know you were satisfied with the service you received and that everything came together the way it should! If anything else comes up, please don’t hesitate to let us know.
My stove was broke and they no longer carried so they replace the stove that's what i call great service
Great Service
26 de março de 2026
Resposta da HomeSafe
Bruce, we love hearing feedback like this. It truly makes our day and lets us know we’re doing things right! If there’s anything else you need, don’t hesitate to give us a call.
Very professional and knowledgeable…
Very professional and knowledgeable repairman.
3 de abril de 2026
Resposta da HomeSafe
We appreciate your feedback! If there’s anything else we can do to help, please don't hesitate to give us a call.
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