HomeServe USA Opiniões 

14 790
TrustScore: 4.5 em 5

4,7

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

JJ and Tristan from D R Sevacko plumbing were excellent technicians. They diagnosed the problem and repaired the problem quickly and were so polite and professional. The Home Serve representative who... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I contacted Home Serve and I'll be honest, I had little hope of help. My email was quickly answered and before I knew it, they'd contacted a provider and arranged for them to come to me for an estimat... Ver mais

Classificada 5 em 5 estrelas

I had a plumbing issue in bathroom sink. I have had McAtee LLC assigned to my home for previous repairs so I was glad it was same company coming again. Issac was assigned to the project. Unfortunate... Ver mais

Classificada 4 em 5 estrelas

Overall pleased, communications and service appts. from subs could've been faster since my situation was dyer as every rain storm meant my basement flooded. Called for help on July 25th and sump pump... Ver mais

Informações sobre a empresa

Escrito pela empresa

At HomeServe, our mission is simple: to help free our customers from the worry and inconvenience of home emergency repairs and installations. And since 2003, we’ve been doing just that. HomeServe is the leading provider of home repair solutions, serving over 4.6 million loyal customers with repair service plans and many more who use our additional solutions throughout the U.S. and Canada. HomeServe has an exceptional customer satisfaction rating and is accredited by the Better Business Bureau. Our goal is to provide homeowners with the tools to help them protect against the expense, worry and inconvenience of plumbing, water, sewer, electrical, heating and cooling emergencies. HomeServe prides itself on providing quality local service and expert installation services. How do we do this? For nearly two decades, HomeServe has been working with leading utilities and municipalities – now numbering over 1,350 – to make optional service plans available to their customers, members, and residents. These home repair plans help cover household systems that many homeowners are unaware of their responsibility to maintain. (It's a fact: systems that break from everyday wear and tear are typically not covered by basic homeowners' insurance, the utility, or the municipality.) Our contractor network, a group of over 2,900 locally owned small businesses consisting of some of the best home repair experts across the country, allows us to deliver a quality service experience to our customers when they need us.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

15 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(14 790)

13 546 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Dryer

Derek was early to apt. Called to update. He was courteous,kept me updated.

4 de agosto de 2026
logótipo da HomeServe USA

Resposta da HomeServe USA

We're pleased to hear that our team member was early, provided updates, and was courteous during the appointment. We appreciate your feedback!

Classificada 5 em 5 estrelas

Excellent service!

Very happy with the work performed.

6 de agosto de 2026
logótipo da HomeServe USA

Resposta da HomeServe USA

We appreciate your positive feedback! We are so glad to hear that you are happy with the work performed.

Classificada 5 em 5 estrelas

I am very happy with the service…

I am very happy with the service provided

6 de agosto de 2026
logótipo da HomeServe USA

Resposta da HomeServe USA

We appreciate your positive feedback! We are so glad to hear that you were very happy with the service provided.

Classificada 1 em 5 estrelas

They are a very unprofessional company…

They are a very unprofessional company no one knows what the hell they’re doing that will not let you talk with a supervisor

6 de agosto de 2026
logótipo da HomeServe USA

Resposta da HomeServe USA

We sincerely apologize for the frustration and lack of clarity you experienced. We are truly sorry that you were unable to speak with a supervisor.

Classificada 5 em 5 estrelas

Good job.

Process was quick and efficient. Contractor was knowledgeable and professional. I would request them again. HomeServe rep helped very much to make the experience smooth.

5 de agosto de 2026
logótipo da HomeServe USA

Resposta da HomeServe USA

We're so pleased to hear the process was quick and efficient! We appreciate you acknowledging our contractor's knowledge and professionalism, and that our representative helped make the experience smooth.

Classificada 5 em 5 estrelas

Problem Solved

The technician was professional and was able to restore power to three outlets that were not working. We are pleased.

4 de agosto de 2026
logótipo da HomeServe USA

Resposta da HomeServe USA

We're so pleased to hear our technician was professional and successfully restored power to your outlets. We appreciate your positive feedback!

Classificada 5 em 5 estrelas

Company always very responsive

Company always very responsive, sending help same or next day. Communication is very prompt and clear as to when to expext a technician.

3 de agosto de 2026
logótipo da HomeServe USA

Resposta da HomeServe USA

We're so pleased to hear about our responsiveness and prompt communication regarding technician visits. We appreciate you recognizing our efforts to keep you informed!

Classificada 5 em 5 estrelas

Expeditious & Efficient

Expeditious connection to a service provider. The provider was very professional and efficient. No complaints!

3 de agosto de 2026
logótipo da HomeServe USA

Resposta da HomeServe USA

We're so pleased to hear about your quick connection to a service provider and that they were professional and efficient. We appreciate your positive feedback!

Classificada 5 em 5 estrelas

Prompt

Rep was timely and new what he waa talking about and explained problem so i can understand

3 de agosto de 2026
logótipo da HomeServe USA

Resposta da HomeServe USA

We're so glad to hear that our representative was timely and knowledgeable. We appreciate you letting us know they explained the problem so clearly!

Classificada 5 em 5 estrelas

Quick response

Quick response, in our issue was fixed in a timely manner! Appreciate no diagnostic fee. Thank you, Homeserve!

3 de agosto de 2026
logótipo da HomeServe USA

Resposta da HomeServe USA

We're so pleased to hear about our quick response and that your issue was fixed promptly. We appreciate you recognizing that there was no diagnostic fee!

Classificada 5 em 5 estrelas

they came and filled in the hole that…

they came and filled in the hole that was made, I am satisfied

5 de agosto de 2026
logótipo da HomeServe USA

Resposta da HomeServe USA

We're so pleased to hear that we were able to address the issue and that you are satisfied with the outcome. We truly appreciate your positive feedback!

Classificada 5 em 5 estrelas

easy to schedule service

easy to schedule service. Service Experts very professional and communication was great about my problem

5 de agosto de 2026
logótipo da HomeServe USA

Resposta da HomeServe USA

We're so pleased to hear that scheduling service was easy and that our service experts were professional. We truly appreciate you recognizing their great communication about your problem!

Classificada 5 em 5 estrelas

Is got a very professional person doing…

Is got a very professional person doing the repairs, excellent service

5 de agosto de 2026
logótipo da HomeServe USA

Resposta da HomeServe USA

We're so glad to hear that you had a very professional person doing your repairs and that you received excellent service. We truly appreciate your positive feedback!

Classificada 5 em 5 estrelas

The plumber was very knowledgeable…

The plumber was very knowledgeable about the problem and explained the issue so that I understood what the issue was. Very neat and clean up .

5 de agosto de 2026
logótipo da HomeServe USA

Resposta da HomeServe USA

We're so pleased our plumber was knowledgeable and explained the issue clearly. We appreciate you recognizing their neatness and thorough clean-up!

Classificada 5 em 5 estrelas

Highly efficient and professional services.

P and E Service came to my house and cleared my sewer drain. They were very professional and completed the job efficiently. Home Services contacted this company and quickly arranged for them to come to my residence to address the problem. I am very satisfied with the efforts of both companies.

5 de agosto de 2026
logótipo da HomeServe USA

Resposta da HomeServe USA

We're so happy to hear that the service was professional and efficient in clearing your sewer drain. We appreciate your kind words about how quickly we arranged for them to address the problem. Thank you for your positive feedback!

Classificada 5 em 5 estrelas

Service Man was on time

Service Man was on time. He was able to promptly acknowledge what was the problem with the refrigerator

5 de agosto de 2026
logótipo da HomeServe USA

Resposta da HomeServe USA

We're happy to hear our service person was on time and quickly identified the problem with your refrigerator. We appreciate your positive feedback!

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

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Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

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Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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