JJ and Tristan from D R Sevacko plumbing were excellent technicians. They diagnosed the problem and repaired the problem quickly and were so polite and professional. The Home Serve representative who... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I contacted Home Serve and I'll be honest, I had little hope of help. My email was quickly answered and before I knew it, they'd contacted a provider and arranged for them to come to me for an estimat... Ver mais
I had a plumbing issue in bathroom sink. I have had McAtee LLC assigned to my home for previous repairs so I was glad it was same company coming again. Issac was assigned to the project. Unfortunate... Ver mais
Overall pleased, communications and service appts. from subs could've been faster since my situation was dyer as every rain storm meant my basement flooded. Called for help on July 25th and sump pump... Ver mais
Informações sobre a empresa
Escrito pela empresa
At HomeServe, our mission is simple: to help free our customers from the worry and inconvenience of home emergency repairs and installations. And since 2003, we’ve been doing just that. HomeServe is the leading provider of home repair solutions, serving over 4.6 million loyal customers with repair service plans and many more who use our additional solutions throughout the U.S. and Canada. HomeServe has an exceptional customer satisfaction rating and is accredited by the Better Business Bureau. Our goal is to provide homeowners with the tools to help them protect against the expense, worry and inconvenience of plumbing, water, sewer, electrical, heating and cooling emergencies. HomeServe prides itself on providing quality local service and expert installation services. How do we do this? For nearly two decades, HomeServe has been working with leading utilities and municipalities – now numbering over 1,350 – to make optional service plans available to their customers, members, and residents. These home repair plans help cover household systems that many homeowners are unaware of their responsibility to maintain. (It's a fact: systems that break from everyday wear and tear are typically not covered by basic homeowners' insurance, the utility, or the municipality.) Our contractor network, a group of over 2,900 locally owned small businesses consisting of some of the best home repair experts across the country, allows us to deliver a quality service experience to our customers when they need us.
Informações de contacto
45 Glover Avenue, 06850, Norwalk, Estados Unidos da América
- 855-336-2465
- response@homeserveusa.com
- homeserve.com
4,7
Excelente
15 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da HomeServe USA
We truly appreciate your positive feedback! We're so glad to hear that our team member was very professional and that you were impressed.
Derek is the best
Derek is the best! He’s very knowledgeable, professional and a great guy!!
6 de agosto de 2026
Resposta da HomeServe USA
We're so pleased to hear that our team member was knowledgeable, professional, and a great guy. We truly appreciate your positive feedback!
Resposta da HomeServe USA
We're so glad to hear that you experienced quick service and found our team to be friendly. Thank you for your positive feedback!
Resposta da HomeServe USA
Thank you for your positive feedback!
Resposta da HomeServe USA
We appreciate your positive feedback! We're so glad to hear that you found our team to be friendly, prompt, and courteous.
Resposta da HomeServe USA
Thank you for your positive rating!
The HS receptions was very courteous
The HS receptions was very courteous! Set up time for repairs timely! Workers shown up on time and did a good job very timely with no delays!
Excellent service!
4 de agosto de 2026
Resposta da HomeServe USA
We're so pleased to hear our reception was courteous and set up repairs in a timely manner! We appreciate you acknowledging our workers' punctuality and excellent, efficient work.
Austin did great explained everything…
Austin did great explained everything and what we need to do to make it better. He was very good and fixed everything and checked everything he is great and explained everything we are good to go
6 de agosto de 2026
Resposta da HomeServe USA
We're so pleased to hear that our technician explained everything clearly and made sure everything was fixed and checked. We appreciate you acknowledging their excellent service!
Exemplary Plumbing Skills !
Rubin was very knowledgeable and skilled with his craft. Thank you for all your help today. Looking forward to working with this company again.
6 de agosto de 2026
Resposta da HomeServe USA
We're so pleased to hear our team member was knowledgeable and skilled. We truly appreciate your positive feedback and look forward to working with you again!
It was Easy to schedule appointment and…
It was Easy to schedule appointment and have the job completed the same day.
6 de agosto de 2026
Resposta da HomeServe USA
We're so glad you found it easy to schedule your appointment and that the work was completed on the same day. We truly appreciate your positive feedback!
Resposta da HomeServe USA
We're delighted to hear that everything was done quickly and professionally. We truly appreciate your positive feedback!
Timeliness
Timeliness. It took 10 days from the day I called to have an appliance service visit for my Dryer.
5 de agosto de 2026
Resposta da HomeServe USA
We appreciate you sharing your feedback regarding the service visit for your dryer. We understand that waiting 10 days for a service appointment is a long time, and we are actively working to improve our scheduling efficiency.
The technician was very professional…
The technician was very professional and knowledgeable; had to order parts but got it fixed and working again
6 de agosto de 2026
Resposta da HomeServe USA
We're so pleased to hear our technician was professional and knowledgeable. We appreciate them getting your issue fixed and working again!
Sergio was right on time did the job…
Sergio was right on time did the job was friendly and helpful
6 de agosto de 2026
Resposta da HomeServe USA
We're delighted to hear that our team member was on time, completed the job efficiently, and was friendly and helpful. We truly appreciate your positive feedback!
Resposta da HomeServe USA
We appreciate your wonderful feedback! We're so glad to hear that making a service request was an easy process for you.
Resposta da HomeServe USA
We're happy to hear that scheduling your appointment was a smooth process for you. We appreciate your positive feedback!
prompt and effective service
5 de agosto de 2026
Resposta da HomeServe USA
We appreciate your positive feedback! We are so glad to hear that our service was both prompt and effective.
Resposta da HomeServe USA
We appreciate your positive feedback! We are so glad to hear that you were happy with the work that was done.
It is ridiculous that if my a_c is…
It is ridiculous that if my a_c is covered the power switch is not covered by the company you sent out@
6 de agosto de 2026
Resposta da HomeServe USA
We understand your frustration regarding the power switch not being covered. We are reviewing this policy to ensure clarity and fairness for our customers.
everything went well
6 de agosto de 2026
Resposta da HomeServe USA
Thank you for your kind words! If you need additional assistance, please do not hesitate to give us a call!
A Experiência Trustpilot
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Leia mais sobre como processamos as opiniões na Trustpilot.
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