HomeServe USA Opiniões 

14 789
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

JJ and Tristan from D R Sevacko plumbing were excellent technicians. They diagnosed the problem and repaired the problem quickly and were so polite and professional. The Home Serve representative who... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I contacted Home Serve and I'll be honest, I had little hope of help. My email was quickly answered and before I knew it, they'd contacted a provider and arranged for them to come to me for an estimat... Ver mais

Classificada 5 em 5 estrelas

I had a plumbing issue in bathroom sink. I have had McAtee LLC assigned to my home for previous repairs so I was glad it was same company coming again. Issac was assigned to the project. Unfortunate... Ver mais

Classificada 4 em 5 estrelas

Overall pleased, communications and service appts. from subs could've been faster since my situation was dyer as every rain storm meant my basement flooded. Called for help on July 25th and sump pump... Ver mais

Informações sobre a empresa

Escrito pela empresa

At HomeServe, our mission is simple: to help free our customers from the worry and inconvenience of home emergency repairs and installations. And since 2003, we’ve been doing just that. HomeServe is the leading provider of home repair solutions, serving over 4.6 million loyal customers with repair service plans and many more who use our additional solutions throughout the U.S. and Canada. HomeServe has an exceptional customer satisfaction rating and is accredited by the Better Business Bureau. Our goal is to provide homeowners with the tools to help them protect against the expense, worry and inconvenience of plumbing, water, sewer, electrical, heating and cooling emergencies. HomeServe prides itself on providing quality local service and expert installation services. How do we do this? For nearly two decades, HomeServe has been working with leading utilities and municipalities – now numbering over 1,350 – to make optional service plans available to their customers, members, and residents. These home repair plans help cover household systems that many homeowners are unaware of their responsibility to maintain. (It's a fact: systems that break from everyday wear and tear are typically not covered by basic homeowners' insurance, the utility, or the municipality.) Our contractor network, a group of over 2,900 locally owned small businesses consisting of some of the best home repair experts across the country, allows us to deliver a quality service experience to our customers when they need us.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

15 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(14 789)

13 546 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I did not know that the plan included a…

I did not know that the plan included a free visit to check out my air conditioning problem with the understanding I may have to pay for repairs. I learned more about my system than any other service I have used in the past many years! Thanks Tony

7 de agosto de 2026
Classificada 5 em 5 estrelas

Fast, efficient service from start to finish.

Fast, efficient service. Technicians were professional and courteous.

7 de agosto de 2026
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Resposta da HomeServe USA

We're delighted to hear that our service was fast and efficient, and that our technicians were professional and courteous. We truly appreciate your positive feedback!

Classificada 5 em 5 estrelas

Fast service

Fast service, Frank took care of the problem quickly. Great service !!!!

7 de agosto de 2026
logótipo da HomeServe USA

Resposta da HomeServe USA

We're delighted to hear that our team provided fast service and quickly resolved the problem. We truly appreciate your positive feedback!

Classificada 5 em 5 estrelas

Technicians able to arrive berfore…

Technicians able to arrive berfore expected time slot, polite, professional, knowledgeable, and willing to explain the process and expected results. Open to call-back if needed.

6 de agosto de 2026
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Resposta da HomeServe USA

We're happy to hear that our technicians were able to arrive promptly and that you found them polite, professional, and knowledgeable. We appreciate your positive feedback and their willingness to explain the process.

Classificada 2 em 5 estrelas

HomeServ doesn’t cover very much when…

HomeServ doesn’t cover very much when it actually comes down to it. Waste of time if coverage for replacement doesn’t apply!
May cancel soon!🤔🤦🏽‍♀️

7 de agosto de 2026
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Resposta da HomeServe USA

We appreciate you sharing your concerns about our coverage. We understand your frustration when a replacement isn't covered. We are always working to improve our services and offerings.

Classificada 5 em 5 estrelas

I called for the Service Late Night and…

I called for the Service Late Night and the issue was Resolved by a Professional plumber Next Day Early Afternoon. Thanks!

6 de agosto de 2026
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Resposta da HomeServe USA

We're so pleased that your late-night service call was resolved by a professional plumber the very next day. We appreciate your positive feedback!

Classificada 5 em 5 estrelas

The technician arrived on time

The technician arrived on time, was very professional & explained what he was doing.

7 de agosto de 2026
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Resposta da HomeServe USA

We're so glad our technician arrived on time and was professional. We appreciate you recognizing that everything was explained clearly!

Classificada 5 em 5 estrelas

On time excellent service and great…

On time excellent service and great suggestions about my toilet problem

7 de agosto de 2026
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Resposta da HomeServe USA

We're so pleased to hear that our service was excellent and on time, and that our suggestions were helpful for your toilet problem. We truly appreciate your positive feedback!

Classificada 5 em 5 estrelas

I am giving an excellent at this time…

I am giving an excellent at this time but I just received an invoice from the plumber that did the work and said it was due. I responded that this was to be paid through my insurance HomeServe USA so I trust this will be paid.

Other than that, the service and staff were excellent~

4 de agosto de 2026
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Resposta da HomeServe USA

We're delighted to hear that you found our service and staff to be excellent. We understand your concern regarding the invoice and assure you that we will process the payment through your insurance.

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