HomeServe USA Opiniões 

14 789
TrustScore: 4.5 em 5

4,7

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

JJ and Tristan from D R Sevacko plumbing were excellent technicians. They diagnosed the problem and repaired the problem quickly and were so polite and professional. The Home Serve representative who... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I contacted Home Serve and I'll be honest, I had little hope of help. My email was quickly answered and before I knew it, they'd contacted a provider and arranged for them to come to me for an estimat... Ver mais

Classificada 5 em 5 estrelas

I had a plumbing issue in bathroom sink. I have had McAtee LLC assigned to my home for previous repairs so I was glad it was same company coming again. Issac was assigned to the project. Unfortunate... Ver mais

Classificada 4 em 5 estrelas

Overall pleased, communications and service appts. from subs could've been faster since my situation was dyer as every rain storm meant my basement flooded. Called for help on July 25th and sump pump... Ver mais

Informações sobre a empresa

Escrito pela empresa

At HomeServe, our mission is simple: to help free our customers from the worry and inconvenience of home emergency repairs and installations. And since 2003, we’ve been doing just that. HomeServe is the leading provider of home repair solutions, serving over 4.6 million loyal customers with repair service plans and many more who use our additional solutions throughout the U.S. and Canada. HomeServe has an exceptional customer satisfaction rating and is accredited by the Better Business Bureau. Our goal is to provide homeowners with the tools to help them protect against the expense, worry and inconvenience of plumbing, water, sewer, electrical, heating and cooling emergencies. HomeServe prides itself on providing quality local service and expert installation services. How do we do this? For nearly two decades, HomeServe has been working with leading utilities and municipalities – now numbering over 1,350 – to make optional service plans available to their customers, members, and residents. These home repair plans help cover household systems that many homeowners are unaware of their responsibility to maintain. (It's a fact: systems that break from everyday wear and tear are typically not covered by basic homeowners' insurance, the utility, or the municipality.) Our contractor network, a group of over 2,900 locally owned small businesses consisting of some of the best home repair experts across the country, allows us to deliver a quality service experience to our customers when they need us.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

15 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(14 789)

13 546 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

The workers were highly knowledgeable…

The workers were highly knowledgeable in getting the job done

5 de agosto de 2026
logótipo da HomeServe USA

Resposta da HomeServe USA

We're delighted to hear that our team members were highly knowledgeable in getting the job done. We truly appreciate your positive feedback!

Classificada 5 em 5 estrelas

Come on time

Come on time. And very nice.

7 de agosto de 2026
logótipo da HomeServe USA

Resposta da HomeServe USA

We're so glad to hear that our service was prompt and that you found us to be very nice. We appreciate your kind words!

Classificada 5 em 5 estrelas

Timely

Timely, professional and friendly. Great job!

3 de agosto de 2026
logótipo da HomeServe USA

Resposta da HomeServe USA

We appreciate your positive feedback! We are so glad to hear that you found our team to be timely, professional, and friendly.

Classificada 5 em 5 estrelas

Ace the BEST

Ace the BEST! Service Technicians always comes prepared and knows what they are doing always go the Extra mile to help and secure the job site
Jesse was awesome Tech and so is the rest of the Team all tech is friendly and knowledegable
highly recommended ACE for all your plumbing needs

7 de agosto de 2026
logótipo da HomeServe USA

Resposta da HomeServe USA

We're delighted to hear about your positive experience with our service! It's wonderful to know that our technicians are always prepared and go the extra mile. We appreciate your high recommendation for all plumbing needs.

Classificada 5 em 5 estrelas

They communicated very well and had the…

They communicated very well and had the problem repaired in a timely manner. They were polite and hard working.

5 de agosto de 2026
logótipo da HomeServe USA

Resposta da HomeServe USA

We're so pleased to hear that our team communicated well and repaired the problem in a timely manner. We appreciate you recognizing their politeness and hard work!

Classificada 5 em 5 estrelas

HomeServe is a lifesaver for us so far…

HomeServe is a lifesaver for us so far when things stop working.

4 de agosto de 2026
logótipo da HomeServe USA

Resposta da HomeServe USA

We are so happy to hear that we've been a lifesaver for you when things stop working. We truly appreciate your kind words and positive feedback!

Classificada 5 em 5 estrelas

Friendly

Friendly, Easy to contact prompt response and knowledgeable about coverage

4 de agosto de 2026
logótipo da HomeServe USA

Resposta da HomeServe USA

We're so glad our team was friendly, easy to contact, and provided a prompt response. We appreciate you letting us know they were knowledgeable about your coverage!

Classificada 5 em 5 estrelas

He came in and check everything out and…

He came in and check everything out and told us about what he did and that everything was great.

5 de agosto de 2026
logótipo da HomeServe USA

Resposta da HomeServe USA

We're so pleased to hear that our team member thoroughly checked everything and communicated the excellent outcome. We appreciate you recognizing their efforts!

Classificada 5 em 5 estrelas

just what they promised

Fast resolution to the problem. Good communication.

6 de agosto de 2026
logótipo da HomeServe USA

Resposta da HomeServe USA

We're so glad we were able to quickly resolve the problem for you and that you experienced good communication. We truly appreciate your positive feedback!

Classificada 4 em 5 estrelas

The plumber was on time and very polite…

The plumber was on time and very polite and professional but very friendly as well.

27 de julho de 2026
logótipo da HomeServe USA

Resposta da HomeServe USA

We're so glad to hear that our plumber was on time, polite, professional, and friendly. We truly appreciate your positive feedback!

Classificada 5 em 5 estrelas

Great job well done.

6 de agosto de 2026
logótipo da HomeServe USA

Resposta da HomeServe USA

We appreciate your positive feedback! We are so glad to hear that you had such a good experience with our service.

Classificada 5 em 5 estrelas

The Representative Ms.Brooke was…

The Representative Ms.Brooke was phenomenal!!!!!

4 de agosto de 2026
logótipo da HomeServe USA

Resposta da HomeServe USA

We are so pleased to hear that our representative provided such a phenomenal experience. We appreciate your wonderful feedback and kind words.

Classificada 4 em 5 estrelas

Tech was prompt

Tech was prompt, kind and knowledgable.

29 de julho de 2026
logótipo da HomeServe USA

Resposta da HomeServe USA

We appreciate your positive feedback! We are so glad to hear that our technician was prompt, kind, and knowledgeable during their visit.

Classificada 2 em 5 estrelas

Toilet Flap problems

I have had Homeserve & was surprised that the toilet did not cover the internal part, ex the flap & to have the co fix it the fee is high. In the past it covered it. The text was real nice just didn’t understand why it wasn’t covered

5 de agosto de 2026
logótipo da HomeServe USA

Resposta da HomeServe USA

We understand your surprise and frustration regarding the coverage for your toilet's internal parts. We apologize that the current policy did not meet your expectations, especially since it was covered in the past.

Classificada 3 em 5 estrelas

The tech was excellent

The tech was excellent, he could not provide the service, it cost ne $350 to get new pvc pipe

4 de agosto de 2026
logótipo da HomeServe USA

Resposta da HomeServe USA

We appreciate your feedback. We are sorry the service could not be completed and for the unexpected cost.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais