Urgent
Urgent! Avoid this website! I think it may be a scam. They sent me the wrong lamp twice and are insisting I send them a photo of the two lamps together in order to get my refund. They said I could keep the first lamp but I discovered later that it was broken as well as the wrong lamp so I threw it away. Their delivery company do not have accurate delivery information and they think I've sent photos of the same lamp twice. They now think I am scamming them despite providing huge amounts of evidence to the contrary. Bizarre email communication with Lisa in customer services who doesn't read anything I send to her and keeps coming back with the same robotic response. A truly disturbing experience and I still haven't been refunded for the lamp that I originally ordered and never arrived. Avoid at all costs