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Honeydew Opiniões 

645
•
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I always had a hard time with dermatologist not listening and taking full good care of me. With Honeydew I can trust and I know I’m in good hands and have dermatologist in my corner. They respond extr... Ver mais

Classificada 2 em 5 estrelas

My care coordinator Kiani S. has failed to send medication on time after I gave over 3 months of heads up that I would need medication by the 24th of the month because of an upcoming trip overseas. I... Ver mais

Classificada 5 em 5 estrelas

I chose Honeydew because of how affordable and convenient it is! I suffered from severe stubborn cystic acne from when i was 16 and now im 26 with clearer skin!! I also appreciate the customer service... Ver mais

Classificada 5 em 5 estrelas

Such amazing care coordinators. Very helpful and kind. Quick responses, too. Entire process was super easy and I’m so happy this is an option! Only downside is fedex delivery from phamarcy, as fedex i... Ver mais

Informações sobre a empresa

  1. Dermatologista
  2. também em
  3. Clínica de dermatologia
  4. Farmácia online
  5. Loja de cosmética

Escrito pela empresa

Honeydew makes clear skin easy. Skip the doctor’s office—our expert dermatologists provide online consultations, personalized treatment plans, and prescription meds delivered to your door. Honeydew clinicians have spend their careers skillfully treating acne, eczema, psoriasis, and more. No insurance? No problem. Use it for lab tests and meds if you’d like, but our care is accessible to all. With Honeydew, you get fast, effective treatment, affordably. Clear skin starts here—convenient, expert, and delivered straight to you.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

645 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 21% das suas opiniões negativas

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4,6

Todas as opiniões

(645)

548 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Supportive and responsive

Everyone is helpful, knowledgeable, and supportive. Overall truly positive experience!

26 de setembro de 2026
Opinião espontânea
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Resposta da Honeydew

Thank you for sharing your experience! We are happy to hear you felt supported and are grateful for the opportunity to support you on your care journey.

Classificada 5 em 5 estrelas

I have had a great experience with…

I have had a great experience with Honeydew. Their communication is excellent! They listened to my issue and handled my situation with care and empathy. When we encountered an issue with insurance they were quick to help. I can’t recommend Honeydew enough! I truly appreciate how they have helped me calm my psoriatic arthritis. Thank you!

5 de agosto de 2026
Opinião espontânea
logótipo da Honeydew

Resposta da Honeydew

Thank you for sharing your experience! We’re so glad our team provided the support, communication, and compassion you deserve. We truly appreciate your trust in Honeydew and are grateful to be part of your care journey!

Classificada 5 em 5 estrelas

Amazing i recommend this to anyone i…

Amazing i recommend this to anyone i see struggle with acne i was so skeptical bc is online but do not worry they walk you through the whole process. Is very affordable and 100% legitimate

25 de setembro de 2026
Opinião espontânea
logótipo da Honeydew

Resposta da Honeydew

Thank you for your kind words! We’re so glad you felt supported throughout your journey and found our care affordable and accessible. We truly appreciate your trust and recommendations!

Classificada 5 em 5 estrelas

Courtney R

Courtney R. Is our care coordinator and she has been so helpful during my son’s accutane treatment. His provider Laura Collins NP has been nothing but amazing as well. Things are fast and affordable. No waiting to see a primary care to get a referral into a specialist. Thank you Honeydew for being fantastic.

25 de setembro de 2026
Opinião espontânea
logótipo da Honeydew

Resposta da Honeydew

Thank you so much for your kind words! We’re thrilled to hear that both the Care Coordinator and Provider have made your son’s Accutane journey such a positive experience. Providing accessible and convenient care is what we strive for, and we’re so glad your family has felt supported every step of the way. We truly appreciate you choosing Honeydew and taking the time to share your experience!

Classificada 1 em 5 estrelas

Huge false advertisement or atleast…

Huge false advertisement or atleast very misleading. They charge you 64 bucks a month and you have to have 4 months minimum. So you think you get product right no what you pay for is them telling you what products to get. Which they always recommend their survival lit which cost another 120 a month like bro I ain't made of money to spend almost 200 a month on bs I can get for 20 at the store by myself. Then they also want you to pay for a blood draw 2 times so thats another 80 bucks unless you want to pay hundreds of dollars for something you can do yourself for less than 20 dont bother company is such a scam. Also when you try to cancel they give you the speel of how you have to pay 4 months. Take my advice if you are in the same situation just get a new bank card f paying for a service I dont use im so sick of all these companies there are so many like this nowadays

21 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Much better accutane experience than in person derm

Service is very fast! Process is easy. I got in contact over zoom personally with a derm the same day of applying. Prescriptions get filled within the same day of filling out paperwork. Response time for questions is very fast. Overall love this service and much better experience than in person derm

23 de setembro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Poor at managing iPledge

They are poor at managing iPledge. They could not locate my iPledge account, I have had my number for 20 years. I spent three days attempting to open access for them. A very nice CSA at iPledge explained I had done all that was required by a patient, it was up to the staff at Honey Dew.
I had a hysterectomy in May, 2002 and my health records no longer had it active. I had my doctor make my surgery part of my notes and it was not enough. I am 69 years old, no uterus, no cervix and on HRT. HRT threw a wrench in the works….no effort to get this verified by their staff.
I am not sure if video chat is the way for health care. It is a sour note for me.
Good luck, I do not recommend this site. There are not enough coordinators or they have not been trained. Dr. Spitz sure has thing going on here…PT Barnum once said, “there is a sucker born every minute.”
I hate leaving these kinds of notes. Everyone deserves praise for a job well done or attempting to do a job well. In this case this review is well deserved in poor patient management.

23 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great experience!

Before honeydew, getting on Accutane through a traditional medical outlet was a total headache and had so many more hoops to jump through. I found that Honeydew was way more accessible and accommodating especially as a student in college. The care team is literally so helpful and responds almost right away. Also you talk to real people and avoid dealing with frustrating ai chatbots so that’s a major plus!

22 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Very happy Honeydew customer!

I have nothing but positive things to say about Honeydew! I use it for myself and both of my kids, as we all struggle with skin issues. I was initially drawn to the convenience, as we're a busy family and going to a ton of in-person medical appointments just isn't feasible. But the benefits have gone far beyond the convenience. Our Care Coordinator RoseAnn is so attentive, responding to any questions we have lightning fast. She has saved me so much time and stress just by being so helpful! And our provider Janelle Marino is so great, especially with my son, whose acne has caused him a lot of anxiety. It has been a relief to be able to get timely treatment for him from a provider who shows a lot of kindness and empathy too. I truly think Honeydew is worth every penny and am so grateful for how much it's helped my family and me!

21 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing team I have had through the…

Amazing team I have had through the process. Explained everything in detail and answered every question I had. I’m 41 with back acne and never took my shirt off in public for that reason. That’s all changed now and can’t believe how amazing my skin looks. Thank you so much!

21 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Charged for 4 months. No services. Canceled. No refund.

They said they do not charge until you are prescribed a medication. This is not true, you must pay for their membership to complete sign up. I paid for a 4 month membership at sign up. I was not able to use it and called their customer support to see if I could get a refund if I canceled. They said yes and to cancel through the dashboard and email the address they gave me for the refund. I did not receive any services, have an appointment, or get a prescription. I followed their instructions. They are now saying their customer service is not able to say if they give refunds and they are keeping my money because I was in the "waiting" period, the 30 days before you have an appointment. That would be like if you scheduled a doctor's appointment for a month in the future and canceled it and they charged you a couple hundred dollars because you had already had the privilege of waiting a couple weeks, that after a couple more weeks would lead to a doctor's appointment. Absurd. Predatory advertising and sign-up.

13 de setembro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Charged for Care I Didn't Receiving

I’m extremely disappointed with my experience with Honeydew. I initially signed up for Accutane treatment, but there was a significant lack of follow-up and continuity of care. The last meaningful outreach I received was in April, and I was left for months without appropriate follow-up or access to the medication I was paying to receive care for.

Despite this, monthly membership fees continued to be charged. What is especially frustrating is that these payments were made using HSA funds for healthcare services that, in my experience, were not actually being provided during that period.

When I contacted Honeydew requesting a refund, they acknowledged the situation but only offered a partial refund rather than reimbursing me for the full period in which I was not receiving treatment or follow-up.

The staff I communicated with were polite, but the overall experience left me feeling that there was very little accountability for the lapse in care. If you are considering Honeydew, I would recommend paying close attention to your billing and making sure you are actually receiving the ongoing follow-up and treatment you are being charged for.

18 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

So convenient

For those who don't have time to see a dermatologist in-person, honeydew is a great option! So convenient and they can ship products directly to you which is a major plus. I have no complaints!

16 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing

Amazing! I'm 48 and have been to many dermatologists over many years. Nothing has made my skin clear until starting this low dose of Isotretinoin. I wish I had this many years ago, but am very happy to have it now. Going through Honeydew has made it all really simple, especially coordinating all the requirements for the iPledge program and pharmacy. I use my insurance and the price is very reasonable. I believe it would be more expensive and much more of a hassle if I went in person to a dermatologist office.
The provider and the coordinator have been super nice and helpful. The website clearly guides you through any steps you need to take. I love the progress tracking. You upload photos each month and it's satisfying to see the progression over time. You also see a gauge of how close you are to meeting the total accumulated target dose. I'm ~10 months in to the treatment.
Honestly, I don't have anything bad to say and I'm very happy to have found this service.

15 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Try it

It was actually really great timing when I found honeydew because my acne was terrible, I had big cysts and smaller ones on my cheeks and using all these other products made it go away temporarily. My sister in law had used Accutane previously so I thought ok last resort let’s go with it and it actually started when I saw people making reviews and videos about Accutane with honeydew. I was skeptical at first because essentially everything would be online but I started the process and I’m 2-3 months in and my face looks dramatically more smooth and different than before. They really do work with you and the replies are quick. Aside from the blood tests and the pregnancy tests and the amount I pay for it I really do think it’s affordable and it worked for me.

13 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Honeydew has been a complete game…

Honeydew has been a complete game changer for me .. I would definitely recommend them to anyone who is struggling or needs help finding a derm who will listen & assist you with your needs not to mention they also help with other things. They follow up regularly, you get to talk to your derm directly anytime an it’s very affordable..

15 de junho de 2026
Opinião espontânea

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