The wait for a Hope Macaulay cardigan is definitely worth it. The wool is soft, the colours are stunning and the hand knitted quality unbeatable. Knowing that my cardigan has been made to order by... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
The wait for a Hope Macaulay cardigan is definitely worth it. The wool is soft, the colours are stunning and the hand knitted quality unbeatable. Knowing that my cardigan has been made to order by... Ver mais
A empresa respondeu
Yes Beautiful cardigan - beautifully made - BUT it absolutely drenched me. Far too heavy for my frame. I have had to return - so sorry / please find my card inside the written envelope on the retur... Ver mais
A empresa respondeu
Worth the wait for. Absolutely gorgeous Bruna colossal knit cardi.It will compliment my entire wardrobe. So thrilled. Hope Macaulay kept me informed throughout the wait via email. The knit was pac... Ver mais
A empresa respondeu
I was disappointed at the packaging it came in after seeing the videos in a lovely box mine was in a cheap looked like used cardboard box with brown tape all around. The label was quite blurry with ca... Ver mais
A empresa respondeu
At Hope Macaulay, we blend innovation with tradition to create feel-good knitwear that is handcrafted and mindfully made. We proudly celebrate local craftsmanship in our home of Northern Ireland. Hope Macaulay is a family-run, woman-owned contemporary luxury fashion brand, founded by textiles designer Hope Macaulay on the beautiful North Coast of Northern Ireland. Just two years after graduating, Hope Macaulay emerged in 2020 as an inspiring, slow fashion, global brand, hailed by the fashion world as dopamine dressing. What began as Hope knitting alone in her bedroom has expanded into a team of 20 skilled knitters working from home across Northern Ireland, helping keep the traditional cottage industry alive. Hope is best known for her creation of the signature statement piece, the Colossal Knit Cardigan. Unable to find pieces to make from other’s knitting patterns, she developed her own method, just by using her hands. By mastering a unique knitting technique that uses no needles, Hope has trained her knitters to create her designs, her favourites made from sustainably sourced materials like luxury merino wool. Hope’s energetic and surreal designs have been featured in major fashion publications, such as Vogue, GQ, Sports Illustrated, Vanity Fair, and the New York Times, and have adorned celebrities including Gigi Hadid, Naomi Osaka, Jennifer Hudson, Black Pink’s Lisa and Rosalía. Her influence and dedication to mindful, local craftsmanship has also earned her a spot on the prestigious Forbes 30 Under 30 list. Despite the rapid growth and international acclaim, Hope remains dedicated to her roots in Northern Ireland. She continues to support local women by providing them with meaningful work and maintaining a close-knit supply chain. Hope Macaulay is a brand that not only celebrates wearable pieces of art, but also embodies a heartfelt commitment to community and sustainability.
233 Loughan Road , BT52 1UD, Coleraine, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The sweaters a beautiful. The quality of the material used is exceptional. Don’t be turned away because of the cost. They are so worth it. I just bought my fourth one.

Resposta da Hope Macaulay
I love my cardigan… it’s beautiful… what would be more bespoke is for you to let us know the journey of the garments instead of us having to log on that wasn’t that simple but that’s me being really picky

Resposta da Hope Macaulay
I absolutely love my cardigan. It is so unique. I was surprised how heavy it is.

Resposta da Hope Macaulay
Your product fitted everything but unfortunately you didn’t include on your details that the product I bought is unable to be washed. If I had known that I wouldn’t have even contemplated buying it. I never go to a dry cleaner & I think you’re giving out misleading information. I’ll let you know the result when I wash my product.
Watch this space !!!
Maggi Stobbs

Resposta da Hope Macaulay
Hello, Even though Royal Mail failed to scan my tracked 24 parcel sent from the UK it arrived days later via 'snail mail'.
Francesca immediately notified me of the good news. Such a lovely gesture and at the same time sent me my refund in full.
A very brilliant service - thank you

Resposta da Hope Macaulay
I placed the order it came

Resposta da Hope Macaulay
Easy to order and delivery was within a week.

Resposta da Hope Macaulay
A fabulous cardigan in a stunning pink! Absolutely in love with it. Beautifully packed a joy to open. Thank you.

Resposta da Hope Macaulay

Resposta da Hope Macaulay
The cardigan is nice but the lack of communication spoilt the experience. I waited well over the four weeks and my email enquiring about a likely delivery date went unanswered. However, a day or so after my email the knitter tracker facility showed that my parcel was on the way.

Resposta da Hope Macaulay

Resposta da Hope Macaulay

Resposta da Hope Macaulay
I bought a cream cardigan for my daughter last year. The delivery to where we live in the IOM was a lot quicker than I expected and she loved it.
I’ve just bought her another ( I know! #spoilt which arrived even more promptly. So thankyou for a great shopping experience 👍

Resposta da Hope Macaulay
Received my jeans & t-shirt 🥰 they are fab.
Love love love them!!

Resposta da Hope Macaulay
Dream come true.
Finally got my hands on one of these amazing cardigans. Wanted one for so long and it didn't disappoint. I will be back for more. Thanks xxx

Resposta da Hope Macaulay
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.