Was quite happy with an eHorizon eSim in my last trip to Egypt. After payment was made card arrived in acouple of minutes. Simple installation and decent speed/coverage. Will definitely consider for m... Ver mais
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Leia as opiniões dos outros
I used Horizon eSim in the Balkans. I didn't have a good experience using my AT&T international plan in Egypt last year, so I decided to try a local eSim. It worked fine and I'll always use local eSim... Ver mais
A empresa respondeu
Easy to purchase and install. I originally bought a Balkans eSIM and then UK eSIM which seamlessly switched over on arrival to UK. Great pricing too. Would highly recommend.
A empresa respondeu
Wir haben Urlaub in Albanien gemacht und ich habe insgesamt 8 eSims gebucht. Von der Bestellung bis zur Einrichtung hat alles wunderbar funktioniert. Die App dazu ist top. Eine eSIM wurde wahrscheinli... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Horizon eSIM provides prepaid travel data through our website and iOS and Android apps. Compare country, regional and global plans by data allowance, validity, coverage and total price before you buy. We also offer dedicated Kosovo plans; always check that your selected plan covers every destination on your trip. Buy now, travel later. Unused plans have no deadline for first use. Buying or installing an eSIM does not start the plan's validity. The purchased validity period begins only when the eSIM first connects to a supported mobile network in a destination covered by that plan. You can install over Wi-Fi before departure and keep the plan ready for a future trip. Use your travel data for maps, messaging, bookings and email. Hotspot sharing is free on every Horizon plan. Horizon plans have no throttling. Connected devices share your plan's data allowance. Actual speeds vary with your device, local network, signal and congestion. You need an unlocked, eSIM-compatible device. Our plans provide data, while your regular SIM can remain available for calls and texts, subject to your home carrier's charges. Setup and compatibility guides are available on our website, with app and website content in ten languages. We provide 24/7 human support in all languages, with guaranteed instant replies. Email support@horizonesim.com, call +383 49 809 092, or message us on WhatsApp at +385 99 741 6534. Installation help and contact options are at horizonesim.com/help and horizonesim.com/contact. We always refund the full amount paid on request, whether an eSIM or top-up is unused, partly used or fully used. There is no request deadline, and giving a reason or completing troubleshooting is not required. Include your order number and checkout email so we can verify the purchase. Read the full policy at horizonesim.com/legal/refunds. Horizon eSIM is the consumer brand of LuShen L.L.C., business registration 812292598, Agim Ramadani C3/7, 10000 Pristina, Kosovo. Our terms, privacy policy and contact details are published at horizonesim.com.
Full refund on request
Used or unused eSIMs and top-ups. No request deadline.
We always refund the full amount paid on request, whether your eSIM or top-up is unused, partly used or fully used. There is no time limit, and you do not have to give a reason or complete troubleshooting. Email support@horizonesim.com with your order number and checkout email so we can verify your purchase. Refunds go to the original payment method; bank processing times apply. Full policy: https://horizonesim.com/legal/refunds. We provide 24/7 human support in all languages, with guaranteed instant replies.
Informações de contacto
Agim Ramadani C3/7, 10000, Pristina, Kosovo
- +38349809092
- support@horizonesim.com
- horizonesim.com
4,8
Excelente
70 opiniões
Pede aos clientes que escrevam opiniões
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eHorizon eSim
Was quite happy with an eHorizon eSim in my last trip to Egypt. After payment was made card arrived in acouple of minutes. Simple installation and decent speed/coverage. Will definitely consider for my next trip.
22 de outubro de 2026
Opinião espontânea
Easy to purchase and install
Easy to purchase and install. I originally bought a Balkans eSIM and then UK eSIM which seamlessly switched over on arrival to UK. Great pricing too. Would highly recommend.
15 de outubro de 2026
Opinião espontânea
Resposta da Horizon eSIM
Thank you so much, Jane! We're really happy to hear you had a great experience in both the Balkans and the UK! That's exactly why we created Horizon eSIM, so you can travel from country to country and simply add new plans to the same eSIM without installing a new one each time. Thanks again for choosing us and for your lovely review. It really means a lot to us!
Alles ist gut gelaufen
Alles ist gut gelaufen
Sofort eingeschaltet, und gute Netz überall
Nichts zu meckern
15 de outubro de 2026
Opinião espontânea
Resposta da Horizon eSIM
Vielen Dank, Farouk. Schön, dass deine Horizon eSIM sofort startklar war und du überall guten Empfang hattest. Wir wünschen dir eine gute nächste Reise.
Resposta da Horizon eSIM
Thanks, Henrik. Glad your Horizon eSIM worked perfectly and felt like good value. We appreciate you taking a moment to share your experience.
Fabulous
That was absolutely excellent. High quality made my my trip so easy. Highly recommended
15 de outubro de 2026
Opinião espontânea
Resposta da Horizon eSIM
Thank you, Yonca. We're glad your eSIM made staying connected on your trip easy. Your recommendation means a lot to the Horizon team.
I used Horizon eSim in the Balkans
I used Horizon eSim in the Balkans. I didn't have a good experience using my AT&T international plan in Egypt last year, so I decided to try a local eSim. It worked fine and I'll always use local eSims on future trips
8 de outubro de 2026
Opinião espontânea
Resposta da Horizon eSIM
Thanks for giving Horizon eSIM a try, Robert. Glad it worked well on your trip in the Balkans. We'd love to be part of your next adventure.
It's super !
24 de outubro de 2026
Opinião espontânea
Resposta da Horizon eSIM
Thanks, Sami. Lovely to hear you enjoyed using Horizon eSIM. We appreciate your review.
Resposta da Horizon eSIM
Thank you, Frank. Glad you were happy with the quick service and eSIM prices. Thanks for choosing Horizon.
שירות לקוחות מועיל ומהיר מאוד
שירות לקוחות מועיל ומהיר מאוד
ענו לי על הצרכים שלי ואף הוסיפו מעצמם סים נוסף בגלל טעות שלי למרות שהם לא היו צריכים
עדיין לא השתמשתי בשירות בטיול אך עם שירות כזה מאמין שהאיכות תהיה מצויינת
25 de outubro de 2026
Opinião espontânea
Resposta da Horizon eSIM
תודה רבה, יוסף חיים. שמחנו לעזור ולסדר את ה-eSIM לפני הנסיעה. מאחלים לך טיול נעים, וצוות Horizon כאן אם תצטרך עזרה בדרך.
Resposta da Horizon eSIM
Thank you Hema for your review! Happy that you enjoy our esim services.
It was quick and concise!
22 de outubro de 2026
Opinião espontânea
Resposta da Horizon eSIM
Thank you, glad you were happy with our esim.
Best esim app
Prices are super competitive, the connexion is quite good and the support service is very helpful and fast answering.
21 de outubro de 2026
Opinião espontânea
Resposta da Horizon eSIM
Thank you so much, and glad you were happy with the prices and with everything.
Best Provider
Best Provider, Best Price
Real support
I wish I had installed it before I would have saved a lot of money and time
17 de outubro de 2026
Opinião espontânea
Resposta da Horizon eSIM
Thank you for your amazing feedback! We're glad you found great value in our plans and support. We look forward to keeping you connected wherever you travel!
The Horizon eSIM Team
Really supportive and responsive…
Really supportive and responsive customer service. Was having issues and they sorted it right away which is a great relief. Very affordable and good plans.
17 de outubro de 2026
Opinião espontânea
Resposta da Horizon eSIM
Thank you, Kelly! We're happy our support team could resolve your issue quickly. We really appreciate your trust and kind words!
It was a good experincr
17 de outubro de 2026
Opinião espontânea
Resposta da Horizon eSIM
Thank you, Muhammad! We're glad you had a good experience with Horizon eSIM. We look forward to serving you again on your next trip!
eSIM in Albanien
Wir haben Urlaub in Albanien gemacht und ich habe insgesamt 8 eSims gebucht. Von der Bestellung bis zur Einrichtung hat alles wunderbar funktioniert. Die App dazu ist top. Eine eSIM wurde wahrscheinlich falsch eingerichtet aber das wurde via Horizon App angezeigt und gab es direkt Whatsapp Kontakt zum Anbieter. Die Karte wurde innerhalb 30 Min. einfach nochmal neu ausgestellt. Preis unschlagbar und wir sind in Dürres mit 5g unterwegs. Kann ich weiter empfehlen!
12 de outubro de 2026
Opinião espontânea
Resposta da Horizon eSIM
Danke, Tobias! Freut uns, dass ihr zufrieden seid und wir euch schnell helfen konnten. Viel Spaß weiterhin in Albanien!
Best choice for Serbia
Best choice for Serbia. Good coverage, good speed, best value for money! Great support.
1 de outubro de 2026
Opinião espontânea
Resposta da Horizon eSIM
Thanks, Ilya! Great to hear it worked so well in Serbia. Enjoy your travels!
Resposta da Horizon eSIM
Thanks for the review! Glad everything worked smoothly for you.
Excellent product and great support.
Service team were extremely helpful and supportive in assisting me to resolve my issue. The eSIM has worked extremely well and would definitely use again. Great value, great service and excellent support.
12 de outubro de 2026
Opinião espontânea
Resposta da Horizon eSIM
Thanks for the kind words! Glad we could help get things sorted. See you on your next trip!
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