Hormify Opiniões 309

Resposta da Hormify

18/03/2026

Thank you for your feedback. We’d like to clarify a few important points.

We offer both one-time purchases and subscription options, and a subscription is only activated if it is specifically selected at checkout. Orders are not converted into subscriptions without customer consent. Order confirmations also clearly indicate whether the purchase is one-time or recurring.

Cancellations can be completed at any time using the self-cancellation link provided in reminder emails, or by contacting our support team at hello@hormify.com. Our team responds within 24 hours, and in most cases much sooner, to assist with any requests.

We understand that subscription management can sometimes feel confusing, and we’re always here to help ensure everything is handled correctly. If you’d like your account reviewed, please reach out with your order details and we will take care of it for you.

Resposta da Hormify

18/03/2026

Thank you for your feedback. We’re sorry to hear that your experience felt this way.

We want to be clear that our policies are not vague or hidden. All subscription terms, renewal timing, and pricing details are presented at checkout and outlined in our Terms & Conditions before an order is completed. Customers also receive confirmation emails and reminder emails prior to any rebilling, which include a direct self-cancellation link.

We do not charge customers after a subscription has been successfully canceled. If a charge occurs, it is typically because the renewal had already processed before the cancellation request was completed. In those cases, the cancellation applies to future shipments rather than the order that has already been generated.

Regarding results, Hormify is designed to support hormonal balance, energy, and overall well-being, but individual responses can vary and it is not a guaranteed outcome product.

If you would like your specific case reviewed, please contact us at hello@hormify.com with your order details. We’re happy to take another look and provide clarity based on the exact timeline of your account.

Resposta da Hormify

18/03/2026

Hello! Please contact us at hello@hormify.com, so we could know where to re-send the order confirmation email.

Resposta da Hormify

18/03/2026

Thank you for sharing your experience. We’re sorry to hear that Hormify did not meet your expectations.

Hormify is designed to support hormonal balance, energy, mood, and overall well-being. It is not a stimulant-based or rapid weight-loss product, and changes on the scale are not always the primary or immediate outcome. Even with consistent use, results can vary depending on individual factors such as metabolism, hormonal profile, nutrition, training intensity, sleep, and stress levels.

Taking the product for one month is still relatively early for a hormonal-support formula, as these types of supplements often require more time to show noticeable changes. That said, we understand that not every product works the same for everyone.

We appreciate you taking the time to share your feedback. If you would like your case reviewed or have any questions, please contact us at hello@hormify.com with your order details, and our team will be happy to assist you.

Resposta da Hormify

18/03/2026

Thank you for sharing your experience. We understand how frustrating that can feel.

Initial weight changes in the first few days are often related to water fluctuations rather than body fat, which can make early results seem more dramatic and then stabilize shortly after. After that initial phase, progress typically becomes more gradual.

Hormify is designed to support hormonal balance, energy, and overall well-being rather than act as a rapid weight-loss product. Even with consistent diet and exercise, factors such as metabolism, stress, sleep, and hormonal fluctuations can influence how the body responds over time.

It’s also important to ensure that your approach is sustainable. Extremely low calorie intake can sometimes slow metabolism or make progress feel stalled, even with consistent effort.

We understand that results not meeting expectations can be disappointing. If you’d like, you can reach out to us at hello@hormify.com with your details, and we’ll be happy to review your usage and help you get the most out of your routine.

Resposta da Hormify

18/03/2026

Thank you for your feedback — we understand how frustrating this situation can feel.

We want to clarify that cancellations can be handled quickly, and we’re here to help. You can contact us directly at hello@hormify.com, or simply reply to any of our previous emails, and our team will take care of your request.

Our response time is within 24 hours, but in most cases, we reply within the first hour. If you haven’t seen a response, we recommend checking your spam or junk folder, as replies can occasionally land there.

Please reach out again with your order details, and we’ll make sure your request is handled as soon as possible.

Resposta da Hormify

18/03/2026

Thank you for sharing your experience. We’re sorry to hear that you feel this way.

We want to clarify that subscriptions do not continue after being successfully canceled. Once a cancellation is completed, no further charges or shipments are scheduled. If a charge occurred three months later, there may be a separate order, account, or timing issue involved, and we would like to review that in detail.

All subscription terms, including cancellation timing and renewal schedules, are clearly presented at checkout and outlined in our Terms & Conditions. Customers also receive reminder emails prior to any rebilling, which include a direct self-cancellation link.

We do not charge customers arbitrarily, and we take situations like this seriously. Please contact us at hello@hormify.com with your order details so we can investigate your case thoroughly and provide a resolution based on the account history.

Resposta da Hormify

26/02/2026

Thank you for your feedback. We’d like to clarify how the subscriptions referenced in your review work.

During checkout, customers may choose to activate a 14-day Wellness Challenge trial, which is offered alongside the order. This trial includes reminder notifications: one reminder is sent 7 days into the trial, and another reminder is sent 7 days before the first charge. If the trial is not canceled within the 14-day period, it converts into a monthly digital subscription.

If a cancellation request is sent regarding the challenge without specifying multiple services, we cancel the Wellness Challenge subscription only. The cancellation confirmation email clearly states which subscription was canceled. In our support replies, we also confirm the cancellation and explicitly indicate whether any supplement autoship subscription remains active, including the next renewal date.

The supplement autoship is separate from the digital Wellness Challenge subscription. For the supplement subscription, a renewal reminder email is sent 7 days before each recurring shipment. If not canceled prior to the renewal date, the order processes according to the subscription terms selected at checkout.

We understand that managing multiple subscriptions can sometimes be confusing, and we are always willing to review any account in detail to ensure everything was handled correctly. We encourage you to contact us directly with your order information so we can look into your specific case and assist further.

— Hormify Support

Resposta da Hormify

23/02/2026

Thank you for sharing your experience. We’re sorry to hear that Hormify was not the right fit for you.

Every body responds differently to supplements, and while many customers use Hormify without issue, individual reactions can vary. If you felt your symptoms worsened, discontinuing use was the appropriate step. If you have any ongoing concerns, consulting your healthcare provider can help determine what may be contributing to those symptoms.

Regarding the subscription and pricing concerns, all subscription selections and promotional terms are presented at checkout before an order is completed and are outlined in our Terms & Conditions. Discounted pricing is tied to the subscription option selected. If the subscription is canceled outside of the promotional terms, the order converts from the discounted subscription rate to the standard one-time purchase price, and the difference is charged accordingly.

We do not charge cancellation fees. Customers are provided with a unique self-cancellation link, which is also included in reminder emails prior to rebilling, allowing changes or cancellations to be made directly within the stated timeframe.

We understand that billing concerns can be frustrating. If you would like your order reviewed again for clarification on any charges, please contact us directly with your order number so we can reassess the details.

Resposta da Hormify

23/02/2026

Thank you for sharing your experience. We take concerns about billing and cancellations seriously and would like to clarify a few important points.

Subscription terms, renewal timing, and cancellation instructions are presented at checkout and outlined in our Terms & Conditions prior to completing an order. In addition, reminder emails are sent before rebilling, each containing a unique self-cancellation link that allows customers to cancel directly within the stated timeframe.

When a cancellation request is submitted, it must be completed before the renewal processing window closes. Once an order has entered processing or fulfillment, it cannot be stopped, as it has already been transmitted to the warehouse system. This is an automated process and not a manual override decision.

We do not ignore cancellation requests, nor do we rely on undisclosed internal policies. All billing and subscription structures are disclosed during purchase. If a request is received after the renewal has processed, it applies to future shipments rather than the order already generated.

If you would like your specific case reviewed again, we invite you to contact our support team directly with your order number so we can verify the exact timestamps of your cancellation request and renewal processing.

We understand how frustrating subscription misunderstandings can feel and appreciate the opportunity to clarify how our system operates.

Resposta da Hormify

23/02/2026

Hello Kendra,

Thank you for sharing your experience. We understand how frustrating it can feel to see changes you weren’t expecting, especially after having a routine that felt like it was working for you.

Hormify is designed to support hormonal balance, energy, mood, and circulation. In the first week of use, short-term fluctuations are often related to normal water retention, hormonal shifts, sodium intake, stress levels, or digestive changes rather than actual fat gain.

Because you’ve only been on Hormify for one week, your body may still be adjusting. Hormonal-support formulas typically require several weeks of consistent use before meaningful changes are noticeable. Many customers evaluate results over 4–8 weeks rather than the first 7 days.

It’s also important to note that if you previously felt reduced inflammation and joint comfort on another formula, the difference you’re noticing may relate to ingredient variations rather than Hormify “causing” discomfort. Every body responds differently to herbal blends.

Consistency is key. Please don’t feel disheartened. If you persevere through any temporary adjustment discomfort, positive changes can follow.