I have dealt with so many distributors in the last 4 to 6 but since the time I started working with Horus Music had best experience, I had best experience. I have been in touch with Hina & Aditya and... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Delayed payments and payment processing errors are becoming all too frequent. The support team seemingly do their best, but I suspect mismanagement of the company overall. Blame is often passed, but s... Ver mais
No royalties this month as well, at this point I’m not even shocked, now they are coming up with some bullshit excuse about PayPal not processing royalties. Give me my money Don’t use HORUS
Horus Music in England gets the Job done. Their trained staff of Music Industry Veterans are second to none, and are among the "Elite" in the Music World. If you are trying to figure out which Music D... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Ready to go global? Music Distribution and Artist and Label services company delivering your music to over 100 digital platforms around the globe including Spotify, Apple Music, Amazon, Tidal and much more. Dedicated to supporting independent artists and labels with our superior customer support service.
Informações de contacto
The Old School, 346 Loughborough Road, LE4 5PJ, Leicester, Reino Unido
- +44 (0) 116 253 0203
- alr@horusmusic.co.uk
- horusmusic.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 20% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Happy to distribute my debut…
Happy to distribute my debut independent single through Horus, really helpful and responsive. Highly recommended. Thankyou Horus😇

Resposta da Horus Music
Best music distribution company by far
Awesome company, highly recommend, efficient, patient, responsive and helpful. You can even speak to them!! Best distribution company. Rosa Weiner is a star and has gone above and beyond. Thank you!

Resposta da Horus Music
I have used Horus for a number of years…
I have used Horus for a number of years and am very satisfied with the service. They have great customer support and offer a one stop set of features on the website. As a UK artist it's great to know I can call them and speak with them. Can't recommend highly enough.

Resposta da Horus Music
take 30-35% of the royalties
fast distribution of songs. Wondering why you have a lower payout on royalties than other distributors. It says you get 100% of the payout, but in reality you take 30-35% of the royalties. Why?

Resposta da Horus Music
Great music distribution service!
First of all: sorry for my bad English (I'm an Italian conductor). Anyway: Horus Music is great! I released four music albums with HM and my experience was really great. The album review by Horus Music team is very rapid; Horus does a widespread distribution. The best part of HM is their customer support: the teams replies in few minutes and always knows how to solve each problem and request.

Resposta da Horus Music
Roman Kahlone
This is my first release with Horus Music😊And Malini and Chandrika have been fantastic!!! Providing the best customer service and advice for their artists. Had a chance to have a chat with Nina in the U.K. also and she was extremely awesome also. Looking forward to many more releases in the future 😎

Resposta da Horus Music
I have recently joined Horus Music
I have recently joined Horus Music, before I joined I had a few questions to make sure I was making the right decision in choosing Horus as my distributor, each time I emailed asking a question, within a day or 2 they politely replied. and answered my questions ok,, People should take on board that every company, not only music , but most companies are working with less staff and limited hours to help to deal with customers,, and some staff are thrown in at the deep end but still do their best to help....my experience with Horus so far has been friendly, polite and professional., and look forward to releasing my new album with Horus.

Resposta da Horus Music
Thank you for everything and more you did!
I am an indie composer and as a first time launch, you will have a million questions and not sure how the system works. Enter Horus music! Recommended by a friend, going with Horus to launch my album was the best decision I made! They were super responsive and published my Music well ahead and faster than I expected. They were extremely patient with all the questions and changes I requested (inspite of the holiday period!) - which I truly appreciate. Once again thank you for all your support and looking forward to the continued partnership.
If you need a partner to help you deliver your music fuss free and need all the support - then, look no further that Horus. I strongly recommend them.

Resposta da Horus Music
Horus withheld my money claiming that…
Horus withheld my money claiming that they won’t pay me because apparently the streams are “illegitimate”, I have over 4 million streams over the past year they took down my music and claimed they won’t pay me for “illegitimate” streams. Beware anyone looking to use this company. I am owed thousands of £s.

Resposta da Horus Music
Dear Horus u are great but …
Dont get me wrong it is a good service they just need to work on the artists separation Horus u guys are great but come on please fix this everything else is fine just fix that and make my client zone more visually satisfying
Much love I might switch distribution services if this is not corrected it’s just a pain

Resposta da Horus Music
Nothing but trouble
Since using Horus for the first time in June 2020, they have been nothing but trouble. Firstly they distribute to SoundCloud without warning, creating a whole new artist account and blocking me from uploading to my own SoundCloud account. Second, when I rang then up to talk to them about the upcoming release I had with them, they said it had been marked for take down. Before it was even out. If I hadn't happened to call them for another matter my song would have just not appeared on release day, which would have been devastating. The cherry on the cake was this week, my song disappeared totally from all platforms, as did the music of all my friends who use Horus. We received no warning of this, just a small quote on their website saying they were making some changes and tracks may disappear for a while. This is SO unacceptable and has caused a lot of stress to several musicians who are worried about losing playlist placements and downloads. I would never recommend them to anyone and will never be using them again.

Resposta da Horus Music
Deleting tracks without warning
They don't inform You they will delete all your tracks from streaming platforms for "few days" (obtaining information on how many exactly is not possible). You're losing money from streams, you have spoiled going ad campaign. Especially enjoyable thing during corona time when almost every musician is struggling.

Resposta da Horus Music
I like to thank Horus music staff for…
I like to thank Horus music staff for putting my video on VEVO
Horus music is the no.1 vevo publisher in the world !
Sincerely
Dove Night

Resposta da Horus Music
False claim as per Unlimited distribution
I was looking for a good distributor for my music and I came across Horus Music. I had excellent experience with their email replies. Quick and detailed..
I have only one very serious complain about them They claim UNLIMITED music distribution . The reality is they only allow 5 albums, 7 EPs and 24 Singles. [ This is mentioned on their FAQs - second last point!!]
Everything else seems to be good to me till now. I am not a member, but I honestly haven't liked this false claim!

Resposta da Horus Music
I really wanted it to be good, but my experience was sub standard....
I wanted to give at least 3 stars but based on my latest experience with Horus I have to put it down to two.
Horus does everything a distributor is supposed to do, they submit your releases and they collect money for you...and that is where it ends.
Unfortunately the customer service is poor. I was recently missing £40 from my payment calculation, despite it appearing on my earnings page. I literally had to ask 4 times (once over the phone, and three times over email) before this was looked into and resolved. They had duplicated my previous royalty payment on their system, despite me only receiving one payment. It was actually me who pointed out that this may be the issue. The next day I logged into my payment overview to see it was resolved. Had I not have logged in however, I wouldn't have known, because the accounts department didn't even acknowledge my email pointing out the mistake, nor did they tell me it was resolved, nor did they apologise for what had happened. This experience, and the many others which proceeded it, prompted me to write this review. UPDATE: I did receive an e-mail apology for this mistake this morning (two working days after the mistake was pointed out) , whether that was as a result of this review, I don't know, but it feels only fair to include that new information here.
This unfortunately was not the first time my email queries have been the source of frustration. My previous query took a whole day of back and forth messages between various agents, with me repeating myself multiple times, followed by a phone call with a curt and unfriendly adviser....and I still didn't get a satisfactory response! On that subject, the other 2 or 3 phone calls I have had with Horus were with very friendly (if a little unhelpful) agents, so this rude person was definitely an anomaly!
Going back to the start....my first release was a classical compilation. After submitting it I received a message from Horus stating that the formatting of the song titles were incorrect and had to be redone and then resubmitted. I know that classical releases are very specific so this was not a surprise. However, Horus offered no assistance or advice on how to rectify this issue. So I ended up submitting this release about 5 times before I got it correct. So my first submission took several days instead of just one, like it does everywhere else. Needless to say this was beyond frustrating
To compare to a another distributor I have used; when they told me there were formatting issues, they then explained how to solve them, exactly how the formatting should be done, and in one case actually did the formatting themselves for me. No such assistance from Horus.
Honestly I wanted to say some positive things about this experience, and unfortunately the only one I have is that it is Cheap! So if expense is all you care about, Horus is great! Their agents are for the most part friendly, but too often ineffective. If having a customer service team which responds to queries effectively and assists you thoroughly with your releases is important to you, then I would consider spending a little more and going elsewhere.

Resposta da Horus Music
Great service. Super helpful!
The team is really responsive and helpful. Pleasure to work with professionals like these.
⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Resposta da Horus Music
Amazing service
We have been using Horus music now for two albums, and we only have good things to say. The customer service is excellent and the submission process is very easy, and if you have any difficulties, they are very quick to help you. We give our warmest recommendations to Horus Music.

Resposta da Horus Music
Content Revenue Youtube
Hello. Please let me know when I can view the July revenue report on youtube

Resposta da Horus Music
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







