Hoselink Opiniões 

672
•
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I ordered two outdoor solar large garden lights. They are amazing, look and work incredibly well. Hoselink delivered easily and process was very prompt. I plan on ordering more for the garden. Phot... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Outstanding customer service. Small missing part I had misplaced was not only supplied with courtesy and a no fuss approach but also in a timely manner. Great service

Classificada 5 em 5 estrelas

The service and timely manner in which the order was received was great. The hose fittings are fantastic always trust worthy. Solar light is working well. But very disappointed in the bamboo gloves du... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

I bought the ground bracket which is 430mm and fixed it to my concrete path but it is too low and I couldn’t see a larger size? I also need the same fitting in my front yard and that bracket will sit... Ver mais

A empresa respondeu

Informações sobre a empresa

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 33096552751

  1. Jardim

Escrito pela empresa

Hoselink is an Australian-based gardening product company that has been in business since 1998 years. We specialise in retractable hose reels and fittings that are guaranteed never to burst off. Hoselink offers a wide- range of products from hose reels to sprinklers - all of which are designed to work in conjunction with our patented Hoselink fittings which feature a 3 year warranty and are guaranteed never to burst off your tap or hose. When you buy from Hoselink, you are buying direct from the manufacturer. This ensures that we can offer great prices and deliver outstanding customer service.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

672 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 62% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(672)

164 opiniões nos últimos 12 meses

Escreva uma opinião
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Classificada 5 em 5 estrelas

BIG CHANCE THIS WILL SEE YA OUT

I have recently had to replace my hose link cover after about 6 years ,perhaps even longer and the hose reel still works as new, are they cheap, no they are not but they have outlasted 2 cheaper hose reels from my local Bunnings who's cost for both out weighed the cost of 1 Hoselink reel. As a very senior citizen I would expect my hose reel to see me out. Spend a bit extra get a whole lot more.

1 de setembro de 2026
Opinião espontânea
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Resposta da Hoselink

Thank you so much for this — what a fantastic review to read! We really appreciate you sharing this and for your loyalty over the years!

Kind regards,
The Hoselink Team.

Classificada 5 em 5 estrelas

I love these products

I love these products, such great quality. The customer service is second to none also. Highly recommend hoselink

11 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

good product

good product, not too quick on delivery but i wasn't in a hurry, the product seems as if it'll last a while although in this frosty country and no hose reel, i'll have to ensure a cover in the winter.

11 de setembro de 2026
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Resposta da Hoselink

Thanks for the great feedback! Glad the product's holding up well and built to last — and good shout on the winter cover, that'll definitely help protect it through the frosty months. Appreciate you taking the time to share your experience!

Kind regards,
The Hoselink Team.

Classificada 5 em 5 estrelas

Great product

Great product. Well made. Fast delivery. Ordered drinking water hose and fitting kit for use on my motorhome and am very happy with my purchase.

11 de setembro de 2026
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Resposta da Hoselink

So happy to hear this! Thanks for sharing your experience with us.
Kind regards,
The Hoselink Team.

Classificada 5 em 5 estrelas

The hose reel cover was easy to put on

The hose reel cover was easy to put on, I had one previously and it lasted along time It is a good product.

11 de setembro de 2026
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Resposta da Hoselink

Thank you for sharing this — we're really pleased it's working out well.
Kind regards,
The Hoselink Team.

Classificada 5 em 5 estrelas

The products are so good and they last

The products are so good and they last, I had to replace my tap connecters as my daughters dog chewed them, but it took the dog a lot to damage.

17 de agosto de 2026
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Resposta da Hoselink

Thank you so much for this great review, and for the laugh! It's good to hear our products held up so well, even against a determined dog. We're glad you found them durable enough that it took some real effort to damage, and we appreciate you sharing your experience with us!

Classificada 5 em 5 estrelas

love hoselink products best quality and…

love hoselink products best quality and the service is outstanding

14 de agosto de 2026
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Resposta da Hoselink

Thank you so much for this fantastic review! We're thrilled to hear you love our products and that our service has stood out for you. We really appreciate your kind words and support!

Classificada 5 em 5 estrelas

Fantastic Australian company

Fantastic Australian company . Highly quality products and efficient delivery

20 de agosto de 2026
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Resposta da Hoselink

Thank you so much for this wonderful review! We're proud to be an Australian company, and it's great to hear you're happy with both the quality of our products and the efficiency of delivery. We really appreciate your support!

Classificada 5 em 5 estrelas

We found what we were looking for…

We found what we were looking for (Sprinkler) and the purchase process was easy to follow. The product was delivery in a very short time frame. Thank you!

16 de agosto de 2026
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Resposta da Hoselink

Thank you so much for this lovely review! We're so glad you found the sprinkler you were looking for, and that the purchase process was easy and delivery was quick. Thanks for taking the time to share your experience with us!

Classificada 5 em 5 estrelas

I purchased a 30 m hose plus…

I purchased a 30 m hose plus accessories. So far the hose has performed well. Having a big yard, I have three 30 m hoses, each a Gardena top of the line model, which supposedly had a 10/10 kinking rating. They weren't cheap. They are rubbish. I have put up with constant kinking for years. I thought about the Copper Bullet Pocket Hose advertised on TV; however, Australian ratings were not very good. Hence I purchased Hoselink. Hopefully, a year from now, I will continue to sing the praises of Hoselink, and replace the other two Gardena hoses.

5 de setembro de 2026
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Resposta da Hoselink

Thank you so much for this detailed review! It's great to hear the 30m hose has been performing well so far, especially after your experience with kinking issues from other brands. We really appreciate you giving Hoselink a go, and we're hopeful you'll be just as happy with it a year from now - and even more so if you do end up replacing those other two hoses with us!

Classificada 5 em 5 estrelas

Top quality products that work

Top quality products that work. Prompt delivery. Easy to order.

28 de agosto de 2026
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Resposta da Hoselink

Thank you for this great review! We're so pleased to hear you're happy with the quality of our products, and that delivery was prompt and ordering was easy. We really appreciate you taking the time to share your feedback!

Classificada 5 em 5 estrelas

Great product it is I purchased two of…

Great product it is I purchased two of them installed one so far within half hour up and running delivery as per company’s policies good response from real staff and also the AI
What impressed me the most was the connectors no leaks no drips Highly recommend

5 de agosto de 2026
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Resposta da Hoselink

Thank you so much for this fantastic review! It's great to hear the installation was quick and easy, that delivery ran smoothly, and that both our team and AI assistant were helpful along the way. We're especially glad the connectors impressed you with no leaks or drips - that's exactly what we aim for. Thank you for recommending us!

Classificada 5 em 5 estrelas

👍👍👍👍

👍👍👍👍👍👍👍👍👍👍👍

4 de janeiro de 2026
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Resposta da Hoselink

Thank you so much for the thumbs up - glad you're happy with Hoselink! 👍

Classificada 5 em 5 estrelas

Quality Products

I have been buying hoselink products for a long time and I LOVE them, really good quality, it just makes gardening so much easier, I won't buy anything else.

13 de agosto de 2026
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Resposta da Hoselink

Thank you so much for this wonderful review! It's fantastic to hear you've been with us for so long and that our products have made gardening so much easier for you. Your loyalty means a lot!

Classificada 5 em 5 estrelas

Water products

Products reliable easy to deal with and good delivery times

5 de agosto de 2026
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Resposta da Hoselink

Thank you for such a great review! We're really pleased to hear you've found our products reliable, that we've been easy to deal with, and that delivery times have been quick. We appreciate you taking the time to share this!

Classificada 5 em 5 estrelas

Good products and do what you say

25 de agosto de 2026
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Resposta da Hoselink

Thank you so much for this review! We're really glad our products are living up to expectations, and that we're delivering on what we promise. We appreciate you taking the time to share your feedback!

Classificada 2 em 5 estrelas

Dumbed down product

Bought my third hose reel, this one has a different and much inferior spray head. Why the dumbing down of the produce and lack of warning.
Further, still waiting to hear back from an email to Hoselink. Very poor communication.

3 de agosto de 2026
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Resposta da Hoselink

I am so sorry to hear the Sprayer does not meet your expectations. I can see my colleague has since replied to your email, offering to send the original 7-Function Spray Gun free of charge. We are open Mon-Fri 9am-5pm so feel free to respond to the email or call us 1300 900 617.

Classificada 5 em 5 estrelas

Product User

I have been using their products for a couple of years now and have had no problems. From order to delivery and the using of the product itself has been excellent. Customer service also excellent. As an Aussie I have found the products I have bought to be hard wearing durable and able to withstand the climate and my gorilla size hands and rough handling. Thank You Hoselink.

25 de julho de 2026
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Resposta da Hoselink

Thank you so much for your wonderful feedback! We're thrilled to hear you've been enjoying our products for the past couple of years and that they've stood up to Australia's tough conditions. It's fantastic to know you've had a great experience from ordering through to delivery, and that our customer service has been able to help when needed. We truly appreciate your support and look forward to keeping you well-equipped for many years to come. Thanks again for choosing Hoselink!

Classificada 1 em 5 estrelas

Logistical Failure and Complete Lack of Customer Support

I ordered a 100ft Retractable Hose Reel setup totaling $262. Hoselink chose to split the shipment into two separate packages. The hose reel arrived on May 23rd as expected, but the critical mounting post was lost by UPS in Oshkosh, WI, and dropped completely off the tracking radar.I reached out to Hoselink customer support to report the lost package and request an expedited replacement so I could actually use this heavy 30-pound product. My inquiries were completely ignored. To add insult to injury, while my support ticket sat open and unacknowledged, Hoselink's automated system sent me an email asking for feedback on my experience.Because of the complete lack of responsive customer service, I have been forced to go to a local hardware store, buy timber, and build my own mounting post solution just to make this expensive purchase functional for the weekend.I am keeping the hose reel itself and expect full coverage under the standard manufacturer’s warranty, but the logistics and customer support side of this company has been an absolute failure. If you buy from them, pray your carrier doesn’t lose a package, because Hoselink will leave you completely stranded.

28 de maio de 2026
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